Trusted Agent profile · London

StayAltido London reviews

4.3

★★★★★ Great

1,314 reviews across 2 platforms

26 Astwood Mews, London, SW7 4DE

StayAltido's office in London, at 26 Astwood Mews, is rated 4.3 out of 5 across 1,314 reviews on two platforms, including 179 Google reviews rated 4.5.

Google logo

4.5 / 5

179

Reviews on Google

This office

Trustpilot logo

1,135

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

It's a big clean apartment in the…

It's a big clean apartment in the centre of the city.

Luuk · 30 November 2022

Agent replied · 16 June 2024

Hello Luuk,Thank you for reviewing your hospitality experience with us on Trustpilot.We are extremely happy that you felt comfortable and that the standard of the property and its location fulfilled your expectation. We would like once again to thank you for sharing your experience and to use this message as an opportunity to welcome you back. Best Regards,The Team @stayaltido.com

5/5

Google

My experience with LRC has been fantastic, they are very efficient, transparent and dedicated in their work and most importantly, they provided piece of mind. I highly recommend their services.

Marco · 11 November 2017

Agent replied · 9 November 2024

Hello Marco and thank you very much for your review. We are really glad that you are happy with our service. We will do our best to keep the good work in the future and hopefully exceed your expectations! Kind Regards, Will & Team.

5/5

Google

We absolutely loved our stay! The flat was beautifully kept with everything you could possibly need, and the location was perfect. Would highly recommend.

Lara · 12 October 2020

Agent replied · 21 June 2024

Dear Lara, Thank you so much for your wonderful review. We are delighted you had a great stay. Looking forward to hosting you back again soon. Best Regards, ALTIDO Team

5/5

Google

It was a fantastic Experience, Great Customer Service Thank you again for all your support . I will recommend your service to others .

ELVIS · 12 October 2020

Agent replied · 21 June 2024

Dear Elvis, Thank you so much for your review. We are delighted to read you had a great experience and that you enjoyed the location of our property. Our team is committed to providing the best in facilities and services and we are glad that everything was up to your standards. We hope to have another opportunity to host you again soon. Best Regards, Altido Team

1/5

Trustpilot

Total disappointment

It is the worst property, for every cancellation you keep the money and do not return a single penny.

Joel · 22 October 2021

Agent replied · 16 June 2024

Dear Joel, Thank you for taking the time to leave us a review. We are quite surprised to read that you found the property to be the worst since you have not even seen it, neither checked in. You simply called us a couple of hours prior to your arrival to cancel your booking which to every booking policy is non-refundable. We feel that we do not deserve such a lower rating because of your last minute decision. Kind Regards, ALTIDO Team

5/5

Google

I used LRC to manage the short term let of my property and they were fantastic, they took care of everything and ensured a stable income. Would highly recommend!

Chloe · 23 June 2018

Agent replied · 21 June 2024

Dear Chloe, thank you very much for your kind review. Should you decide to let your property again, please do contact us! Kind Regards, Will & Team.

5/5

Trustpilot

Amazing apartment

Amazing apartment, Love ALTIDO as a company. Easy to communicate

Ajanthan · 1 December 2022

Agent replied · 16 June 2024

Hello Ajanthan,We are tremendously grateful you took the time to share such kind words about your recent stay with ALTIDO.Knowing that we do our job well is both reassuring and motivating in the long run.We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation.We are glad you have chosen us for your recent stay and would like to use this message as an opportunity to welcome you back again.Looking forward to seeing you soon.Best Regards,The Team @ stayaltido.com

5/5

Trustpilot

The company was very efficient and…

The company was very efficient and professional.

Roberto · 11 March 2023

Agent replied · 16 June 2024

Greetings Roberto,We are thankful for sharing your appraisal regarding our Company. We take pride in our people and we're happy to know they have delivered excellent hospitality service across the board.We are glad you have chosen us for your recent stay and would be our pleasure to welcome you back again. Best Regards,The team @stayaltido.com

5/5

Google

Amazing stay. Great location, clean amenities, sufficient space for a family of 4. Overall enjoyed the stay

Ayyapps · 28 July 2024

5/5

Google

Great property, super value for money

Francesco · 26 March 2023

Agent replied · 21 June 2024

Hello Francesco, Thank you for sharing your experience and giving heads-up to our future guests. On behalf of all of us at stayaltido.com, we're grateful for all of your words of appreciation and acknowledgement. We are happy you have chosen us for your recent stay and would be our pleasure to welcome you back again at any of our properties across Europe. Best Regards, The Team @ stayaltido.com

5/5

Trustpilot

Really good

Really good, clean and good situation

Dani · 20 March 2023

Agent replied · 16 June 2024

Greetings Dani,Thank you for taking the time to leave us a review on Trustpilot. We appreciate your kind words and are thrilled to hear that you had a great experience with us.At ALTIDO, we strive to provide our guests with the best possible hospitality experience, and we are delighted that we were able to meet your expectations. We take great pride in our attention to detail and cleanliness, and we are pleased to hear that you found our accommodations to be clean and comfortable.We are also glad to hear that you found our location to be convenient. We are always looking for ways to improve our guests' experience, and we take location into careful consideration when selecting properties for our short-term rental company.Thank you again for taking the time to leave us a review. We value your feedback and hope to have the opportunity to host you again in the future.Best regards,The Team @ stayaltido.com

4/5

Trustpilot

Nice days in London in a very…

Nice days in London in a very comfortable house

Igor · 8 December 2022

Agent replied · 16 June 2024

Hello Igor,Thank you for reviewing your recent hospitality experience with us on Trustpilot!The Team at stayaltido.com is absolutely delighted to hear you've had a comfortable stay at one of the properties we manage. We hope you were able to see the best of London and create beautiful memories from this trip.We look forward to hosting you and your loved ones again in the near future.Best regards,The Team @ stayaltido.com

5/5

Trustpilot

Excellent location and nice ambiance

Excellent location and nice ambianceThe apartment is located on the very street of Diagon Alley. Just sit at the window and have a view of bustle in the street. Clean apartment, good heating system, having kids activity games. Just short walking distance to the landmark sites of Edinburgh.

Dr · 27 January 2022

5/5

Google

We rented an amazing place in Chelsea hosted by London Residents Club. Communication was speedy. Thorough information. Lovely in person greeting. Definitely recommended as a host.

Ashild · 23 June 2019

Agent replied · 21 June 2024

Dear Ashlid, Thank you for reviewing our property. We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation. We hope to host you again soon. Kind Regards, The LRC Team

5/5

Trustpilot

Lisbon apartment

Stayed at an apartment in the centre of Lisbon with Altido but booked through Airbnb. The whole experience was first rate from the accommodation which was exactly as described to the communication about gaining access to the property on our arrival. Would definitely use them again.

Tim · 3 May 2022

5/5

Trustpilot

Great!

Very professional service getting me into my London apartment

Barbara · 22 November 2022

Agent replied · 16 June 2024

Hello Barbara,Thank you for reviewing your experience with us on Trustpilot.We're grateful that you've taken the time to let us know the details of your reservation with us.Your kind words about our professionalism are highly appreciated since this is our ultimate goal.Our team hopes you explored some of the finest locations in London and we look forward to your next stay with us, so you could discover everything the area has up for grabs.Best regards,The Team @ stayaltido.com

5/5

Trustpilot

Brilliant team

Brilliant team. The accommodation was top notch, but what made it really special was the exceptional level of service provided by Altido throughout the stay. Certainly a name you can trust; and they deserve all the plaudits. Hope to see them continue to do very well and keep up the good work!

RK · 6 April 2021

5/5

Google

Had a fantastic experience letting my property through LRC. The whole process was slick and well managed. Everyone I dealt with was absolutely charming. Would use again.

Nick · 23 June 2018

Agent replied · 21 June 2024

Hello Nick and many thanks for your kind review of our services. Should you need us, please just give us a call! We are looking forward to working with you again! Kind Regards, Will & Team.

5/5

Google

The LRC were exceptionally professional and a pleasure to work with. Fantastic client service and industry expertise with a clear focus on efficacy and efficiency. Highly recommend.

George · 23 June 2018

Agent replied · 21 June 2024

Hello George and thank you very much for your kind review! It's a pleasure to work with you as well! Kind Regards, Will & Team.

5/5

Trustpilot

2nd time using Airbnb

2nd time using Airbnb. Good location and value for money, issue with the parking space as permit was lost be previous person but no issue they said pay for parking and they will reimburse which they did, they were also quick to respond. Will use again.

Majid · 26 March 2022

5/5

Trustpilot

Very good apartment

Very good apartment, location and host!

Victoria · 16 February 2023

Agent replied · 16 June 2024

Greetings Victoria,Thank you for reviewing your hospitality experience with us on Trustpilot.We're delighted to hear you've loved your time at one of the properties we manage in Scotland; moreover, we're excited to know your place was spotless and had a great location!On behalf of all of us at stayaltido.com, we're grateful for all of your words of appreciation and acknowledgement.We are happy you have chosen us for your recent stay and would be our pleasure to welcome you back again at any of our properties across Europe.Best Regards,The Team @ stayaltido.com

5/5

Trustpilot

Nothing that Altido can’t help with

Very grateful that Altodo met us at the property on a weekend to show us around and then bought baby things over later that day that the house didn’t yet have. They also sent someone to fix the washing machine in just a few hours - thank you very much.

Nicole · 13 July 2021

5/5

Trustpilot

Highly recommend staying here

Highly recommend staying at this cute apartment. The checkout process was super easy to follow. The location is amazing, it is located walking distance to basically everything in central Edinburgh. If you are looking for a convenient location that’s also charming and clean, this place is for you.

Imran · 19 October 2021

5/5

Google

A wonderful home and the most accommodating team. Will be booking again! Thank you so much.

Bea · 12 October 2021

Agent replied · 21 June 2024

Dear Bea, Thank you for your kind review. We take pride in giving outstanding service to every guest and we are overjoyed to receive your compliments and appreciation. Looking forward to your next stay. Kind Regards, ALTIDO Team

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