Trusted Agent profile · London

Southern Housing Group RES London reviews

2.8

★★★★★

1,059 reviews across 2 platforms

Clerkenwell Road, London, EC1M 5LA

Southern Housing Group RES's office in London, at Clerkenwell Road, is rated 2.8 out of 5 across 1,059 reviews on two platforms, including 355 Google reviews rated 1.6.

Google logo

1.6 / 5

355

Reviews on Google

This office

Trustpilot logo

704

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Richard · 24 October 2022

Agent replied · 23 October 2024

Thanks Richard for your kind rating! Thanks, Adam

1/5

Google

Rating only, no written review.

Eloka · 24 October 2022

1/5

Google

Rating only, no written review.

Shaz · 24 October 2022

Agent replied · 23 October 2024

Hi Shaz - sorry to see you're not happy with the service received. We'd be keen to discuss any matters you wish to raise with us to see how we can improve things? Here's how you can get in touch; www.optivo.org.uk/ContactUs Thanks, Tom

1/5

Google

Rating only, no written review.

Bowsandts · 24 October 2022

Agent replied · 23 October 2024

Hi there - I'm sorry to read you're not happy with the level of service received. We'd be keen to discuss any matters you wish to raise with us so we can work towards improving things for you. There are lots of ways to get in touch - full details on our website here www.optivo.org.uk/ContactUs Thanks, Ross

1/5

Google

Rating only, no written review.

Charlene · 24 October 2022

Agent replied · 23 October 2024

Hi Charlene, sorry to see your low review score here. We'd be keen to discuss any matters contributing to this rating with you so we can see what we can do to improve things. There are a number of ways to get in touch with us - full details here: www.optivo.org.uk/ContactUs Thanks, Tom

5/5

Google

Rating only, no written review.

Phillip · 24 October 2022

1/5

Google

Rating only, no written review.

Sultan · 12 June 2022

1/5

Google

Rating only, no written review.

Dominique · 12 June 2022

1/5

Google

Rating only, no written review.

Ed · 12 June 2022

5/5

Google

Rating only, no written review.

Nelson · 12 June 2022

Agent replied · 11 June 2024

Hi Nelson, thank you for your review. We are delighted to hear that you had a great experience with us. Best, Southern Housing Group

1/5

Google

Rating only, no written review.

Ama · 12 June 2022

1/5

Google

Rating only, no written review.

Alan · 12 June 2022

1/5

Google

Rating only, no written review.

Samad · 12 June 2022

1/5

Google

Rating only, no written review.

Axel · 12 June 2022

2/5

Google

Useless

Lee · 12 June 2022

1/5

Google

A facade

Vicky · 12 June 2022

Agent replied · 11 June 2024

Hi Vicky. We're sorry to hear this. You can email our Customer Service Team at service.centre@shgroup.org.uk or call us on 0300 303 1061 with any issues you may have as they are best placed to help you. Best, Southern Housing Group.

1/5

Google

Rating only, no written review.

Zipzworks · 24 October 2021

Agent replied · 23 October 2024

Hi there, we're keen to assist and if there is anything in particular you'd like to discuss there are a number of ways you can contact us. The quickest and easiest way to get in touch is using our online service, MyAccount. For more information, please visit our website: www.optivo.org.uk/contactus Regards, Adam

1/5

Google

Rating only, no written review.

Sem · 24 October 2021

Agent replied · 23 October 2024

Hi there, we're keen to assist further and if there is anything in particular you'd like to discuss there are a number of ways you can contact us. The quickest and easiest way to get in touch is using our online service, MyAccount. For other ways to contact us, please visit our website: www.optivo.org.uk/contactus Regards, Adam

1/5

Google

Rating only, no written review.

Lydia · 24 October 2021

Agent replied · 23 October 2024

Hi Lydia, I'm sorry to see you're unhappy with the service received. If there is anything in particular you'd like to discuss we're keen to assist further. There are a number of ways you can contact us. The quickest and easiest way to get in touch is using our online service MyAccount. Alternatively there are a number of other ways you can contact us. For more information, please visit our website: www.optivo.org.uk/contactus Many thanks, Adam

1/5

Google

Rating only, no written review.

Darryl · 24 October 2021

Agent replied · 23 October 2024

Hi Darryl, we're keen to assist further and if there is anything in particular you'd like discuss then please contact us. There are a number of ways you can contact us. The quickest way to get in touch is using our online service, MyAccount. For more information, please visit our website: www.optivo.org.uk/contactus Many thanks, Adam.

1/5

Google

Rating only, no written review.

Philip · 24 October 2021

Agent replied · 23 October 2024

Hi Filip, I'm sorry to see you're unhappy with the service received. We're keen to assist further and if there is anything in particular you'd like to discuss then please contact us. If you're able to send us an email to comms@optivo.org.uk with your address, contact details and more information about your enquiry I can pass this to a member of the relevant team who will be able to assist further. Alternatively there are a number of ways you can contact us. Further details are available on our website: www.optivo.org.uk/contactus Regards, Adam

5/5

Google

Rating only, no written review.

Muamko · 24 October 2021

Agent replied · 23 October 2024

Thanks for your 5 star review, Muamko! We're so pleased you're happy with the service you've received. Danielle

1/5

Google

Rating only, no written review.

EILEEN · 24 October 2021

Agent replied · 23 October 2024

Hi Eileen, We're keen to assist and if you'd like to discuss this further then please contact us. There are a number of other ways to contact us. The quickest and easiest way to get in touch is using our online service, MyAccount. For more information, please visit our website: www.optivo.org.uk/contactus Regards, Tom

1/5

Google

Rating only, no written review.

Joseph · 12 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Southern Housing Group RES's Google reviews

Questions about Southern Housing Group RES London

How many reviews does Southern Housing Group RES London have?

Southern Housing Group RES's London office has 1,059 reviews across two platforms: 355 on Google, 704 on Trustpilot.

What is Southern Housing Group RES London's rating?

Southern Housing Group RES London is rated 2.8 out of 5 across all 1,059 reviews, and 1.6 out of 5 on Google from 355 reviews.

Where is Southern Housing Group RES's London office?

Southern Housing Group RES London, Clerkenwell Road, London, EC1M 5LA.

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