Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just commenced a tenancy at a property managed by Simon Clarke. The team have been absolutely fantastic throughout the process. The communication, in particular, has been excellent and the standard of the pre-commencement tenancy works hugely exceeded our expectations. We would like to thank Marco Caimi for all of his help along the way and would highly recommend Simon Clarke to anybody seeking a trustworthy and efficient letting agent.
Joanna · 2 November 2022
Agent replied · 31 May 2023
Dear Joanna,
Thank-you Joanna for your review, we will pass your comments onto Marco and the team!
★★★★★ 1/5
GoogleOn the day to day, I had no issue with Simon Clarke or any of their staff members. Once it came to the mid term review, I was however requested by the landlord to pay for replacements to the en suite bathroom ceiling for damages that were included in the start of term inspection. This would not be the only time I would be asked to pay for charges which are clearly stated on the independent report as strictly NOT my responsibility.
When it came to the end of my term, there were a few damages to the property which I was happy to pay for, but again, I was requested to fork out cash to pay for scuff marks which are listed as FWT (Fair Wear and Tear on the inspection report). Once I pointed out to James that this was the case, he again retracted the landlord's request.
However, after myself and the landlord had agreed to the charges I would pay, the DAY BEFORE the deposit return deadline (day 9) I was told there were now additional charges the landlord wanted to bring forward. Damages to the bathroom door which were listed as FWT on the checkout report. However, at this point, James was not willing to accept this and pushed for me to agree to the charges - giving no sympathy to my financial circumstance, nor the fact that THEIR independent report disagreed with him.
It's worth noting at this point, that there had been damages to the ventilator fan within the en suite which these damages were being blamed on. However, this issue was never fixed even though the estate agents were aware of this issue for 5.5 months.
So, despite being knowledgeable of issues with the ventilator fan, the damage being listed as FWT on the independent report, and the landlord ALREADY AGREEING to a previous amount, I was told I now owed more.
I urge anyone who runs into this issue to file a formal complaint with TDS - when I did these charges were MAGICALLY dropped. I assume James and the landlord realised they didn't have a leg to stand on if it came to an official investigation.
If you like a fair deposit process, go somewhere else, James and Simon Clarke are not the ones for you.
Sam · 6 June 2021
Agent replied · 6 June 2023
Dear Sam,
Thank-you for taking the time you leave a review on your experience. We are sorry for your experience and It is of course disappointing that the Landlords instructions have reflected negatively on our company. Often we are delivering a Landlords instructions. The arbitration process of the TDS is here to support any claims from the Landlord to conclude them in a fair manner. We are pleased that this has proved to work successfully. We wish you all the best moving forward and once again apologies for your experience.
★★★★★ 5/5
GoogleLooking for a property and renting a flat with Simon Clarke Letting Agents in Whetstone was a pleasure! Special thank you belongs to Marco who was extremely helpful and always ready to answer any question and give us his best advice. Marco has been brilliant to deal with in regards to service, keeping us up to date and providing a first class service. The process was very quick and straight forward. Excellent experience, highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Cristina · 27 August 2021
Agent replied · 31 May 2023
Dear Cristina,
Thank-you for your superb review! I'm pleased your experience with my company and Marco in particular was excellent! We shall pass on your comments to Marco and on behalf of Simon Clarke Letting Agents wish you all the best in your new home.
★★★★★ 5/5
GoogleWe used Simon Clarke letting agents very recently when finding our new home (February 2024). Rishi Patel was a delight to deal with, so friendly and helpful and always with a smile on his face. We could not ask for more care or professionalism. Great assistance every step of the way.
Cheryl · 28 February 2024
Agent replied · 26 August 2024
Hi Cheryl, thank you for the great review, glad to hear you had a great experience, we will pass on your compliments to Rishi, hope your settling in to your new home
★★★★★ 4/5
GoogleWe have been renting a property let by Simon Clarke for over 2 years now. Some issues have taken a while to fix/be addressed, but usually we get a very speedy response and resolution. Maintenance issues are frequently fixed within 24-48 hours which is excellent.
Molly · 13 January 2026
Agent replied · 27 January 2026
Thank you 🙏🏻 …
★★★★★ 5/5
GoogleSimon Clarke is a brilliant estate agent. Everyone I’ve dealt has been really helpful and professional, such as Chris and Tony, as well as Tom from the repair team. They are quick to respond/resolve issues and keep you updated throughout. Cannot fault them.
N · 23 January 2026
Agent replied · 27 January 2026
Thank you for a great 5 ⭐️ review, will pass your comments to the staff
★★★★★ 5/5
GoogleMe and my partner were looking for one bedroom flat. We came across the one listed by Simon Clarke. Rishi booked us the viewing and since then he was very helpful with our application until we finally got the flat. We highly recommend it.
Andrei · 13 January 2026
Agent replied · 27 January 2026
Thank you 🙏🏻 …
★★★★★ 5/5
GoogleMe and my partner we were looking for a new property and we came across Chris, a lovely gentleman who helped us. He made sure the renting process and settling in was as smooth as possible, he oversaw each step and ensured we were aware as well of what to expect and what is expected of us ahead of time.
So within a short time we found a new property, moved in sorted out all the necesary things with no issues whatsoever.
Thank you, Chris!
Andreea · 16 November 2024
Agent replied · 23 November 2024
Thank you for taking time to leave a 5 star review, we wish you well in your new home
★★★★★ 5/5
GoogleI had a great experience with Simon Clarke Agency and especially Chris, who helped us find a flat very quickly, as we were struggling with the current market and other agencies to find what we wanted. He is very dedicated to his work, listened to our requirements, and found us exactly what we were looking for! Thank you Chris!
Jeannie · 1 May 2023
Agent replied · 31 May 2023
Dear Jeannie, thank you for taking the time to leave this excellent review! We’ll be sure to pass this onto Chris and the team. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWe’ve been with Simon Clarke for about 10 years now and our experience has been fantastic. The team is always on the ball and very quick to resolve any issues we or our tenants may have. Tom, Chris and James in particular have been brilliant. Highly recommended
Sachin · 29 November 2025
Agent replied · 29 December 2025
Thank you for your 5 ⭐️ and for being a loyal client with us the last 10 years, we appreciate your continued trust & support
★★★★★ 5/5
GoogleI have been working with Tony for years. He combines professionalism with genuine care, ensuring that both tenants and property owners feel valued. His attention to detail and proactive communication made the lettings process seamless and stress-free. Tony's extensive knowledge of the market is second to none. If you're looking for a dedicated and trustworthy lettings expert, Tony is the person to call.
Natalie · 18 November 2024
★★★★★ 5/5
GoogleI recently completed on a rental with Simon Clarke. I found the whole process of booking the viewing, negotiation, rental checks and moving in extremely smooth. A notable mention to my contact Marco Caimi who excelled in his role in getting the rental signed. Marco was a pleasure to work with and his expertise in this area made the experience of moving quite relaxing. Marco and the team at Simon Clarke well deserve the five star rating
Stavros · 31 May 2020
Agent replied · 31 May 2023
Thank you for taking time to leave a positive review, we are always happy to hear from our clients that they were happy with the service received, good luck in your new home
★★★★★ 5/5
GoogleI have been using Simon Clarke agents for around 18 years to let/ manage my rental properties. They are a highly professional company with a great long standing team, providing a very personal service . They have an intimate knowledge of the local property market and provide great advice & support in getting your property let at strong rents to good quality tenants. Their back office support is also very good. Overall I would highly recommend their company and
R · 7 November 2024
Agent replied · 9 November 2024
Thank you Raj for a 5 star review, it’s very much appreciated and we all look forward to many more years working with you
★★★★★ 5/5
GoogleMy dealings with Lettings Team has been exceptional. Tony and his team worked tirelessly to try and let the property and gave honest and practical advice on marketing and renovating the property. He made sure he communicated updates regularly by phone ;this meant a lot with me being an overseas landlord. Appreciate their hard work ! Thankyou
Ayesha · 17 January 2025
★★★★★ 5/5
GoogleHad a great experience with Simon Clarke recently and with their Agent, Rishi. What I really admired about Rishi was his honesty, transparency and understanding for our situation. In the end, we did not rent a place thru them but I feel the level of service Rishi provided would have continued thru out the tenancy!
N · 15 June 2023
Agent replied · 6 July 2023
Thank you for a 5 star review & pleased you was happy with Rishi’s customer service, we will pass on your comments to him
★★★★★ 5/5
GoogleVery happy with the management services I receive from Simon Clarke. In particular, Tony Hodgson is extremely helpful, supportive and knowledgeable about all aspects of the Lettings system
Catherine · 2 December 2024
Agent replied · 9 December 2024
Dear Catherine,
Thank you for your 5* review! We look forward to a continued long collaboration in managing your properties.
★★★★★ 5/5
GoogleSimon Clarke really helped us when we needed it the most. As newly comers to the UK we didn't know what to expect (and had already had some not-so-bright experience with other agencies) but Marco was so helpful and respondent we highly recommend his services. Also, kudos to James from SC's property management department who reacts speedily to any requests. Keep up the good work!
Eran · 31 May 2022
Agent replied · 31 May 2023
Dear Eran,
Thank you for your excellent review on both our lettings department and property management department. We will be sure to pass your comments onto both Marco & James!
★★★★★ 5/5
GoogleRishi and the Simon Clarke team made our move so smooth and simple. The service has been excellent since our first communication. I would recommend them to anyone.
Sean · 1 April 2026
Agent replied · 22 April 2026
Hi Sean, thank you, we will pass this on to Rishi, he always insure his clients have a stress free move as possible
★★★★★ 5/5
GoogleSuper attentive, friendly and helpful staff! Everyone we dealt with helped us through the moving process with the most amount of patience making this process a lot less stressful! Shout out to Rishi - thanks for all your help!
Lilla · 29 March 2024
Agent replied · 26 August 2024
Dear Lilla, thank you for your 5* review! We will be sure to pass your thanks onto Rishi! Wishing you well in your new home.
★★★★★ 5/5
GoogleSimon Clarke really are very good at the property management side of things, I have had a good experience with staff from the Whetstone branch, especially Tom and James, they are responsive, understanding and flexible. I would highly recommend!
K · 1 May 2025
★★★★★ 5/5
GoogleI had a truly wonderful experience,renting through Simon Clarke, with special thank to Rishi. As a first time renter in the UK, he was incredibly helpful,provided answers to every question and solutions to any issues. The hand holding continued even after I got my keys. Would definitely recommend and use them again.
Omobola · 2 November 2022
Agent replied · 31 May 2023
Thank you and glad we made the move to the UK a smooth one
★★★★★ 5/5
GoogleHighly recommend using this agent. Our agent was Rishi and he was great from start to finish. Very helpful throughout the process and very responsive with all communication. We are very happy with our property and our experience. Rishi made sure everything well through without a hitch and very smoothly.
Andrew · 2 December 2024
★★★★★ 5/5
GoogleWe have had Rishi helping us to find a place to rent and he has been so patient and accommodating.
James also us very helpful and the handover was also very good.
Many thanks
Azi · 29 November 2025
Agent replied · 22 April 2026
Thank you Azi.. appreciate your 5 star review
★★★★★ 5/5
GoogleBeen a tenant for a Simon Clarke managed property for over four years now.
They are very reliable when it comes to major issues, and the vast majority of …
Connor · 26 December 2025
Agent replied · 29 December 2025
Thank you for a 5 ⭐ review
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