Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had an excellent experience over many years working with Rishi and the team at Simon & Clarke. Rishi has consistently been professional, reliable, and highly responsive, handling all matters efficiently and to a very high standard.
The service provided by Simon & Clarke has always been smooth, well organised, and stress-free, with clear communication throughout. It’s reassuring to work with an agency that is knowledgeable, dependable, and genuinely committed to delivering excellent service.
I would highly recommend Rishi and Simon & Clarke to anyone looking for a trustworthy and experienced letting agency.
Petra · 27 January 2026
Agent replied · 27 January 2026
Thank you, we appreciate you taking time to give us a glowing review, means a lot to our team
★★★★★ 5/5
GoogleThe agency as a whole was super helpful and easy to communicate with. In particular, Rishi has been an amazing agent from the very start and continues to be of great help even after moving in. Everyone at Simon Clarke has been very responsive and attentive to anything that comes up. Overall its been a very pleasant moving experience and would definitely love to work with this agency in the future :)
Mahia · 19 March 2026
Agent replied · 22 April 2026
Thank you for your 5 star review Mahia, we appreciate you taking time to pass in your experience & will let the staff know your comments
★★★★★ 5/5
GoogleWe've been with the letting agents for the last few years and our experience has been great. They were amazing at the viewing (thank you Rishi for selling us the area), through the keys exchange where flat was immaculate, all the way through to the flat maintenance by James who has been quick with solving any issues when they arise and with clear communication making the whole process easy.
Thank you.
Paula · 26 February 2026
Agent replied · 26 March 2026
Thank you 🙏🏻 …
★★★★★ 5/5
GoogleOne of the best agency I had change to work with in the city! They provided all information needed super quick, they did knew about the flat (for once) and made the referencing process very smooth. Chris is a real pro, and you can see that they do care about their customers and what they advertise. Total respect.
Jean-Philippe · 26 February 2026
Agent replied · 26 March 2026
Thank you for a great review, means a lot to the team 👌 …
★★★★★ 5/5
GoogleMy family and I rented a house through Simon Clarke Letting Agency, and we had an excellent experience from start to finish. The team was professional, friendly, and always quick to resolve any issues. A huge thank you to Tom, Chris and Rishi for their support throughout our renting process. We are very grateful for all your help.
Özgür · 29 November 2025
Agent replied · 29 December 2025
Thank you so much for your wonderful 5 ⭐️ review
★★★★★ 1/5
GoogleI had a very disappointing experience with this agency and would strongly advise others to proceed with caution.
During the viewing process, I explicitly asked about the neighbourhood and was reassured in a way that did not reflect reality at all. After moving forward, it became clear that key issues about the area had been downplayed or simply avoided. It felt misleading, especially given how important location is when choosing a place to live.
Transparency and honesty are fundamental in this process, and unfortunately, that wasn’t my experience here. Had I been given a clear and truthful picture from the start, I would not have proceeded.
I would recommend that future tenants ask very detailed questions and do their own research before committing, as the information provided was not reliable.
Fernando · 15 April 2026
Agent replied · 22 April 2026
We are sorry to hear that you feel disappointed, however we must respectfully clarify a number of points raised in your review.
As a professional letting agency with over 30 years of experience, we take transparency and honesty extremely seriously. At no point did our staff provide misleading information about the property, its location, or the safety of the area.
During your viewing, you had the opportunity to speak directly with the current tenants, who openly shared their positive experiences of living there, including their views on the neighbourhood and nearby amenities such as a local gym. Their feedback reflects the consistent experience of tenants who have lived in the property.
It is also important to highlight that you chose to proceed and pay a deposit before carrying out your own additional research. While we fully respect your decision-making process, any conclusions drawn after this point are not a result of misinformation from our team.
The property itself has been successfully let for approximately 15 years, with no reported issues regarding safety or break-ins. This long-standing track record provides reassurance about both the property and the surrounding area.
We always encourage prospective tenants to carry out their own research alongside the information provided, and we remain committed to delivering a professional and honest service at all times.
I’ve checked all correspondence with you and the member of staff and I can’t see anything whereby we have advised you incorrectly with any false information.
Happy if you would like to contact me personally as I take these serious allegations against my company.
Darren@simonclarke.co.uk
Thank you
★★★★★ 5/5
GoogleSimon Clarke manages a property for us in London NW11. Our contact person is Tom Clarke.
The property needed updating in between tenants and Tom managed the process on our behalf from start to finish. This included choosing items such as carpets, blinds etc. He obtained quotes and dealt with the tradesmen. He communicated well and kept us informed promptly throughout the process. The work was completed on time and the new tenants moved in as planned.
It is a pleasure dealing with Tom.
Debbie · 8 April 2026
Agent replied · 22 April 2026
Thank you for a 5 * review & will
Pass it on to Tom
★★★★★ 1/5
GoogleI made an offer on a property through this estate agent. They told me the landlord wanted to meet me before confirming anything. The landlord was 35 minutes late to the meeting, and I waited five days for a response. During the meeting, the landlord unprofessionally discussed me with the agent, stating that I was the stronger candidate, that the other applicant couldn’t afford the rent without a guarantor, and that my day job made me more “mature” and “respectable.” Despite this, the landlord chose the other tenant, which felt prejudiced. The agent’s slow communication and unorthodox handling of applications caused unnecessary stress and wasted time. I hope future applicants are treated with more transparency, fairness, and less prejudice.
S · 12 March 2026
Agent replied · 26 March 2026
Thank you for your feedback. We’re sorry to hear that you felt frustrated by the experience.
We would like to clarify that the delays in communication were due to the landlord taking additional time to make their final decision, despite our team actively chasing for an update. Unfortunately, the final choice of tenant is entirely the landlord’s decision and sits outside of our control.
We always aim to provide a transparent and professional service to all applicants, and this situation is not representative of the standard of service we strive to deliver. Our team was also disappointed that we were unable to secure the property for you after the positive meeting and that the landlord decided to go with another tenant via another agency.
We appreciate you taking the time to share your feedback and wish you the very best in securing a suitable property.
★★★★★ 5/5
GoogleI would like to sincerely thank Simon Clarke letting Agents for their excellent service during the time we rented our home through them. From the beginning, they were professional, helpful, and always responsive whenever we needed assistance.They handled everything smoothly and made the whole process stress-free. Any questions or concerns were dealt with quickly and efficiently, and we always felt supported.
It has been a pleasure working with them, and I truly appreciate their kindness and professionalism over the years. I would confidently recommend them to anyone looking for a reliable and trustworthy letting agent.
Thank you again for everything.
Maria · 5 March 2026
Agent replied · 22 April 2026
Thank you for your 5 star review, we are always happy to hear our hard work doesn’t go unnoticed, we are glad you had a positive experience, thank you again for the kind words
★★★★★ 5/5
GoogleI had a great experience with Simon Clarke agency. The team was professional, responsive, and easy to communicate with throughout the process. Everything was handled smoothly, and I felt well supported. I would definitely recommend them, especially Tom.
Silvia · 15 December 2025
Agent replied · 22 April 2026
Thank you Silvia, will pass on your comments to Tom
★★★★★ 5/5
GoogleWe used Simon Clarke to look for a new flat to rent and we had the best help from beginning the end!.
Chris Payne went above and beyond to help us ,and was extremely informative, efficient, and supportive throughout our whole moving experience.
Chris kept us up to date throughout and was helpful with paperwork. He was extremely professional and efficient from setting a viewing date, filling out all paperwork, to our moving in date.
James demetriou is also very helpful and efficient with helping us arrange dates for work to be carried out.
I would highly recommend Simon Clarke , and especially Chris Payne if you need any help viewing a property , needing any information on renting as he is your man!.
Thank you all at Simon Clarke, you made our move stress free and happy.
Amy · 28 February 2024
Agent replied · 26 August 2024
Thank you Amy for your excellent review, reassuring to know the team continue to deliver on the high standards we set ourselves. We will be sure to pass your comments onto across & James. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleGreat experience. Rishi was very personable and helpful is sorting out my move. Real pleasure to work with
Ananth · 19 March 2026
Agent replied · 22 April 2026
Thank you 🙏🏻 …
★★★★★ 5/5
GoogleWe have been very happily associating with Simon Clarke for more than 18 years. With an extremely professional and dedicated team, we are very confident with their handling both the management and lettings of our house in London while we are abroad. We truly thank S.C. that due to their great management, undertaking and resolving of issues, they have rendered something so important to us to be practically stress-free...!!!😊
Gina · 22 January 2026
Agent replied · 27 January 2026
Thank you for a great review, we appreciate you being with us for 15 years and hope we continue to keep up a professional service for many more years
★★★★★ 5/5
GoogleThe team, particularly Rishi, looked after me very well and was responsive and attentive to my needs. He has a very welcoming demeanour, clear communication and was always readily available to answer any queries. Thanks for the great service Rishi.
Peter · 15 April 2026
★★★★★ 5/5
GoogleThe whole team at Simon Clarke’s Finchley branch provides professional, friendly, and efficient customer service.
I’d particularly want to thank Chris whose professionalism has been of a high standard from the day we spoke on the phone to arrange my viewing. Chris explained to me every step of the letting process in full detail and was always willing to answer my numerous questions! Thank you so much Chris for being so helpful, professional, friendly, and so patient with me! And for helping me find the flat I was looking for!
Evangelia · 10 May 2023
Agent replied · 31 May 2023
Dear Evangelina
Thank you for your glowing review on our company and Chris!
We wish you all the best in your new home!
★★★★★ 5/5
GoogleWe had the pleasure and assurance of having Simon Clarke team accompanying us in our journey to find flat. Specially big thank you to Rishi Patel and Tony Hodgson who provided excellent communication, keeping us informed throughout the process. Fast,responsive and efficient !
Their assistance made the entire renting process smooth and stress -free. We couldn't have asked for better service.
Barbara · 27 June 2024
Agent replied · 26 August 2024
Thank you for your 5 star review, we wish you well in your new home, we will pass on your thank you to Rishi & Tony
★★★★★ 5/5
GoogleThe level of service received from Chris at Simon Clarke, Finchley, was excellent. From our initial enquiry about a property let, Chris was communicative, maintained contact and was engaging throughout. Chris was affable, understanding and supportive of our needs. With a few hiccups in securing the property, Chris was fully aware of our strong desire for a successful outcome and he could not have been more helpful. Our overall experience was a very positive one and that is with more than enough thanks to Chris for doing a fantastic job!
Gail · 2 March 2023
Agent replied · 31 May 2023
Thank you for such a great review, Chris enjoyed the Hotel Chocolates
★★★★★ 5/5
GoogleI had the pleasure of working with Rishi, and I cannot recommend him enough as a letting agent. From the very beginning, he went above and beyond to help me secure a rental property. His dedication, hard work, and determination were truly impressive.
Rishi took the time to understand my needs and consistently followed up with updates and advice throughout the process. Even when things seemed challenging, he remained optimistic and proactive, ensuring that I felt supported every step of the way.
If you’re looking for someone who genuinely cares about helping you find the right home and will put in the extra effort, Rishi is the agent to trust. Thank you, Rishi, for your unwavering commitment and hard work!
Rezovich · 13 December 2024
★★★★★ 5/5
GoogleI have experienced the best service any agency has given me.
Chris is just amazing, going above and beyond to deliver and he is always available to answer any questions and support throught the whole process.
The whole process from the moment I made the call to inquire about the property to the date of moving was very smooth, professional and transparent.
Thank you Chris! You deserve 10 stars.
Virgil · 27 October 2023
Agent replied · 26 November 2023
Dear Virgil,
Thank you for your kind words and superb review, we will be sure to pass this onto Chris.
Wishing you all the best in your new home.
Simon Clarke Letting Agents
★★★★★ 5/5
GoogleI have been looking for a flat in London for 10 months now and coming across Simon Clarke was like a breath of fresh air. The process was super professional, smooth, and Chris Payne handled all my questions with lots of patience giving me regular updates throughout the process. I really appreciated all their help, special thanks to Rishi Patel as well for showing me the flat for the first time. I'd highly recommend them.
Zsófia · 17 May 2023
Agent replied · 31 May 2023
Dear Zsófia,
Thank you for your excellent 5 star review! We will pass this onto both Chris and Rishi! Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThe communication was brilliant from the moment we first heard from Simon Clarke. Particular shout out to Rishi, who has been amazing. He was very efficient and transparent throughout the process. I had all the necessary information I needed before and even after the move-in.
I have used another letting agent’s service before. However the experience wasn’t up to the mark.
I highly recommend Simon Clarke for a smooth letting experience, honestly.
Srishti · 20 July 2023
Agent replied · 29 August 2023
Thank you for your 5 star review, we wish you well in your new home
★★★★★ 5/5
GoogleI had a very good experience with Simon Clarke lettings agents Finchley.
Rishi was extremely helpful throughout the process of renting the flat.
From the viewing to the point that I collected the keys Rishi was very professional, kind and caring.
Always easy to contact wether by phone or email.
I can highly recommend Rishi to deal with all the renting requirements.
From the bottom of my heart THANK YOU RISHI,
Manuela
Manuela · 10 May 2023
Agent replied · 31 May 2023
Dear Manuela
Thank you for taking the time to leave your review on your experience with Simon Clarke and Rishi, we will be sure to pass your comments on!
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleGenuinely the best, smoothest move in experience. I've dealt with many lettings agents and none were as organised and on the ball as Rishi. Thank you for making the move in experience stress free. Would recommend these estate agents to anyone moving to the area.
Hazel · 12 March 2026
Agent replied · 26 March 2026
Thank you so much for your wonderful review! We're thrilled to hear that your move-in experience was smooth and stress-free. Rishi will be very pleased to know that his organisation and support stood out. We truly appreciate your recommendation and are always here if you need anything in the future. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleIt was an amazing experience choosing Simon Clarke lettings, special Thanks to Rishi who was very professional and kind to me and my husband from the very beginning with arranging the viewing of the property to replying efficiently to every single email and text and to finally arranging our move inn.Thanks to Simon Clarke for the lovely hamper.
Would definitely recommend them!
Cydel · 3 September 2023
Agent replied · 1 October 2023
Thank you for leaving us a 5 star review, we are always pleased to hear a client has had a amazing experience & will pass on your thanks to Rishi. We wish you well in your new home
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