Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service!
No hesitation in recommending Sell My Home - everyone I dealt with was thorough, professional but personable and Robbie took so much sting out of the final leg of the sale process, it was worth every penny.I did my homework before deciding which online agent to run with - one didn't even bother to get back to me - and definitely made the right choice. A 'proper' photographer ensured the pictures optimised the property details - the first viewers offered an hour or so later without a second visit! Although that initial offer was declined, all the viewings thereafter were followed up so feedback was plentiful, something often missing with the 'high streets'. A close to asking price offer was accepted just before Christmas and Robbie helped keep things on track to meet a quick turnaround. So grateful for everyone's contribution along the way and I would definitely recommend Sell My Home to anyone considering selling. Saved myself bucket loads of commission!Thank you SMH!
Tracy · 20 March 2017
Agent replied · 14 June 2024
Hi Tracy, It was a pleasure working with you further congratulations on the sale of your property. Don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and we hope that you are happy with your new home. Kindest Regards, Robbie@sellmyhome
★★★★★ 1/5
TrustpilotReally Nice People But Absolutely Useless!
I chose Sell My Home because they showed the most interest during the pre instruction period. Little did I know at the time that they priced my home to win the instruction and it is now very clear the agents assigned to my property had very little understanding of the local market!
The agents were all talk and no action and definitely succeeded in pulling the wool over my eyes.
The property initially went on the market at £700k and only generated a few viewings.
The agents recommended price reductions as their mechanism to generate interest before passing the property over to IamSold who suggested marketing the property with opening bids at £450k on their online auction but never received a single bid!
Overall Sell My Home had my property on their books for over a year and it cost me over £22k in mortgage payments.
This was a very bad experience and I missed out on buying 2 properties along the way due to having unachievable expectations set.
Mountley · 18 October 2025
★★★★★ 5/5
TrustpilotSellMyHome = the future for buying/selling properties
The service we received was exceptional. Harry, Will and the team were marvellous to deal with; helpful, provided considered responses and advice to keep the process moving with a lengthy chain, always available (including interrupting Harry whilst on holiday in France as he was the key contact with our buyer), personable and incredibly reasonable in terms of price. Our initial fear was that SellMyHome would not have enough presence in the market as they are a relatively new company and are only online. However, we had a number of viewings and had three offers within days of our property being on the market, and so our concerns were allayed very quickly.I cannot recommend this company highly enough. If you are looking to sell your home, do not hesitate to get in touch with SellMyHome.
James · 23 February 2017
Agent replied · 14 June 2024
Hi James, thank you very much for the kind review. It was great working with you and we hope you are very happy in your new property. Don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) and we hope to see you on SellMyHome when you next sell. All the best Harry @sellmyhome
★★★★★ 5/5
TrustpilotExcellent customer service
Sellmyhome have been brilliant! We would never use a high street estate agent again after our experience with Sellmyhome. We paid a very reasonable one off fee up front and the customer service we received has been first class. We had viewings booked within 48 hours of going live on their system and despite us paying for their most basic package, Tom and his team were happy to offer any additional advice. They responded efficiently to any viewing request emails and promptly enquired how viewings had gone. Their input and encouragement has made our whole selling process a smooth and pleasant experience. They clearly work to establish a personal relationship with their clients and were happy to accommodate at every stage. This was particularly impressive given we had already paid them their fee! I would not hesitate to recommend sellmyhome to anyone.
Toria · 11 July 2016
Agent replied · 14 June 2024
Hi Toria,Thank you very much for your lovely review. We were delighted that you enjoyed our service and that we were able to deliver such a great result for you. Our customer service is so important for us and we are over the moon that you found the whole experience a smooth and pleasant experience.Remember to tell your friends!All the best,Charlie and the SellMyHome team
★★★★★ 5/5
TrustpilotGreat service from SellMyHome ALWAYS!!
Tom at Sellmyhome was an angel throughout the whole year of me selling my flat. The sellmyhome team were also great, supportive, communicated with me all the way through the process and I seriously could not have held it together if it wasn't for Tom Crosthwaite being there for me every step of the way. The sellmyhome package is great value for money that also saved me thousands and I think that more people should sell there homes through portals like SellMyHome. I give this company 10 out of 10 stars for support, effort, consistency, communicating effectively and offering a great package that is fully comprehensive for anyone to sell their home. But don't listen to me, try it out for yourself.
Ally · 17 March 2016
Agent replied · 14 June 2024
Hi Ally,Many thanks for taking the time to leave a review of our services and we're delighted you had such a great experience in selling your home. Tom and the whole team were really pleased with how everything went and it's always exciting when the work we do ends in such a positive outcome.You know where we are for next time!Nick and the SellMyHome team
★★★★★ 5/5
TrustpilotGreat service while buying a new house - 5 stars
Having had a house purchase fall though we came across another one for sale in Reading on Sellmyhome.com.
The property was shown on right move and zoopla however to arrange a viewing you needed to use the Sellmyhome site. At first I thought this was an unnecessary step above using the built in tools on right move however this in fact provides a direct line of contact in to the seller. Viewings were arranged and questions answered allowing me to make an informed decision and meet the seller 1-1 getting a much deeper insight into the property than viewing with agents alone.
That said when buying through sell my home there was still a really great agent (Tom) who was able to help the offering process and answer a whole host of questions acting as a sounding board on complex components. Having looked at the prices they charge in comparison to what I paid to sell my house I think they are a bargin and will be recommending to friends and family.
The only feedback around improvements would be to the UI of their portal, it is fully functional but could be easier to navigate as it took more time to familiarise myself with then most modern sites/portals. Keep up the good work
Chris · 1 March 2016
Agent replied · 14 June 2024
Hi Chris,It's great to hear such positive comments from one of our buyers. We work especially hard to make our buyers feel valued as they are so important to us. We are currently undergoing a technical overhaul to improve the user interface at the moment as we agree we could make things even simpler.Thanks again and hope you enjoy the place!Tom and the team
★★★★★ 5/5
TrustpilotOutstanding service
The experience with SMH was nothing short of outstanding. We had 18 or so viewings booked for the first weekend that our flat went live on zoopla etc. This led to five offers, which included two over our asking price. We accepted one of those and the sale progressed smoothly (as we booked the additional progression service, and Tom was brilliant at dealing with our buyers). The pictures their photographer took made the flat look incredible. Additionally I think that us doing the viewings ourselves led to more interest as it was a London ex-council property and the buyers had a feel for us and could envision themselves living there. This was for us a much better option than the high street agent route. We saved loads and I think possibly even got more for the flat as a result of the photos and us selling it, versus an agent who would not really know the property. No regrets from us.
Donna · 18 December 2015
Agent replied · 14 June 2024
Hi Donna,Great to hear you had such a good experience and really happy that you enjoyed the process of showing your lovely (former) flat to all the buyers. The interaction between the homeowner and potential buyers is great to build trust and makes everything so much smooth in the progression of the sale from offer made to the keys changing hands. Thanks for being a wonderful client to work with and remember to tell your friends!Speak soon,Tom and the team
★★★★★ 5/5
TrustpilotFirst class service
I was a little wary of selling my property online, but have absolutely no regrets and would highly recommend Sellmyhome. The service I received from them and in particular, Tom, was first class from start to finish. Tom answered all my queries quickly and did a fantastic job in liaising with the conyeyencing solicitors, ensuring the sale went relatively smoothly. I saved thousands using Sellmyhome and could not have received a better service, I would use them again without hesitation.
Christine · 17 November 2015
Agent replied · 14 June 2024
Hi Christine,Thanks for taking your time to leave us this review. You were an absolute delight to work with and made our jobs so much easier with your great communication. We're very happy everything went so smoothly for you and please do remember us to friends and family.Speak soon,Tom and the SellMyHome team
★★★★★ 5/5
TrustpilotExcellent service! Great value for money!
Excellent service! Great communication, always would get response to my emails straight away. At first I tried to market my apartment in Stratford via high street agency, 5 weeks of marketing and didn’t get a single offer (very few viewings) and they would charge me around £6,000 in fees on the sale price. I was disappointed and dropped them, I have chosen sellmyhome.co.uk based on online reviews. I was very impressed by the quality of the service provided by sellmyhome.co.uk and I paid only around £700 for the package. I got the offer within first week of marketing. My sale was quiet challenging with a lot of communication issues between solicitors, and it was only finalised thanks to Tom from sellmyhome, he really put all the effort to make my sale happened, I really appreciate his hard work! I would highly recommend sellmyhome.co.uk to anyone, they will do all the work and very efficiently, you just need to do the viewings, and you know your property better than any sale agent! Thank you so much to sellmyhome.co.uk for great service, particularly to Tom! Anya
Anya · 9 November 2015
Agent replied · 14 June 2024
Hi Anya,It's been a long ride! There certainly were a few challenges along the way but we were as delighted as you when we got over those last hurdles and the keys changed hands. It was always easy to work with you and your responsiveness to communication made everything so much easier. We got through it together!You know where we are next time!Speak soon,TomSenior Account Manager
★★★★★ 5/5
TrustpilotExcellent and professional service!
We extremely grateful for the service received from Sell My Home. The estate agents were excellent, really responsive over email or the phone, supportive and professional. They provide a great service at a reasonable price. We would highly recommend them to everyone. Special thanks to Harvey, Amy, Muhammed and Caroline for being very helpful, dedicated and efficient throughout the process. Best wishes!
Helena · 22 July 2022
Agent replied · 14 June 2024
Thank you for your positive review so glad the team were able to help you through the process
★★★★★ 5/5
TrustpilotSell my Home review
All of the staff at Sell my Home have been professional, courteous and understanding of our needs. Nothing has ever been too much trouble and the staff are excellent at returning calls. I would certainly recommend them to friends and family. Special thanks to Robbie as he has been the person who has been involved the most with our sale. Also Katie and Will. You have all been ever so helpful. Thank you again. Emma and James Meddick.
Emma · 24 June 2017
Agent replied · 14 June 2024
Hi Emma, James,What a pleasure it was, we can't thank you enough for your kind words. Nothing beats being able to make your customer's goal a reality - we all hope you're both getting on ok.We are always also grateful for any friends that are referred to us - it allows us to keep rewarding our previous customers and also reward their friends - so If you happen to know anyone who is looking to sell their property, you can use the following link to provide your friend's details - https://see.sellmyhome.co.uk/refer-your-friends/Thanks again and all the best for the future,Robbie, Katie, Will and the rest of the SellMyHome team
★★★★★ 5/5
TrustpilotSold my house recently due to different…
Sold my house recently due to different issues it was quite stressful but many thanks to Bill and Sarah for being there every step of the way to help and reassure me about the various issues. Their help and advice was much appreciated and valued.I would highly recommend anyone thinking about selling their property to use SellMyHome especially their excellent customer service skills.Many thanks Bill and Sarah
Sam · 6 October 2021
Agent replied · 14 June 2024
Hi SamThank you for your positive review. The team alway's appreciate the feedback. Bill is our most experienced partner and like the postman always delivers!
★★★★★ 5/5
TrustpilotOverall I was very impressed with sell…
Overall I was very impressed with sell my home. Pictures were taken very promptly and professionally and the ad was up the next working day. Viewings came through straight away and were set up at my convenience, and the customer service from sell my home was excellent throughout. All of the staff I spoke to were extremely knowledgeable and helpful at all times and I would thoroughly recommend to anyone looking to sell their home.
Nicholas · 7 April 2019
Agent replied · 14 June 2024
Hi Nick,Thanks very much for your review and we were delighted to help with selling your home. Glad you enjoyed the benefit of the viewings calendar allowing you to book in viewings when it suited you and as always we are pleased to have another champion of our excellent customer service.If there is anything else we can do please don't hesitate to let us know.All the best,Harry@sellmyhome.co.uk
★★★★★ 5/5
TrustpilotWell done Sell My Home!
Nathan from Sell My Home was extremely helpful during my recent move. When other estate agents in my chain sat back and let the people at the top of the chain cause delay after delay, he was very proactive in calling and piling on the pressure required to actually get things moving. He updated me throughout the process and was instrumental in finally making something happen. Well done!
Ian · 5 April 2021
Agent replied · 14 June 2024
Hi Ian. Whilst we appreciate reviews from our clients and buyers, it was a huge delight to get one from yourself, as someone who was in the chain on another property! Taking the time out to drop us a line makes us all feel we're doing a good job at making moves happen. Chains are the bane of all involved, but we never let that stop us pushing...if anything it just make us more determined as we know the impact it can have. We wish you all the best in your new place and of course if we can ever help you as a client, we'd welcome the opportunity. Kin d regards The Sellmyhome.co.uk Team
★★★★★ 5/5
TrustpilotOustanding service at a low cost!
We were referred to Sellmyhome by a friend and this was the best advice ever! The support given since day one was excellent, and we had an offer for the asking price after 14 viewings! I would definitely recommend to anyone looking to sell their home fast and without hassle, not to mention the low cost £1500 for their full package! We would like to thank Tom for the outstanding assistance throughout the process, really pleased customers!
Daniele · 11 February 2016
Agent replied · 14 June 2024
Hi Daniele,Thanks for taking the time to leave us a review and also such a nice one.I'm glad we could deliver a good service for you and sell at asking price.Have a good weekend,Tom and the team
★★★★★ 5/5
TrustpilotEasy, stress free and great value for money!
Harry, Anna and the whole team at SellMyHome were completely amazing throughout the whole process. Everything was incredibly simple, from arranging viewings on the website to contacting potential buyers. They gave me great advice when I needed and dealt all the awkward conversations if I didn't want to have them! I would definitely use SellMyHome again and recommend to anyone who wants to avoid higher agent fees. Such great value for money!
Lydia · 16 January 2020
Agent replied · 14 June 2024
Hi Lydia,Thanks for the great review, glad to hear you found everything so simple and easy to use. It was great being able to help you with the more awkward conversations and also offer you any advice needed with your sale.Great to hear you would recommend your friends to use us and please do remember we pay a referral fee, so get referring!Thanks again and we look forward to working with you again in the future.Harry from SellMyHome
★★★★★ 5/5
TrustpilotSellmyhome, an easy and cost effective way to selling your home.
Sellmyhome were recommended to us by a neighbour and they did not disappoint. At each stage we found the process to be well organised and professional, from advice in preparing for the photos, writing the description, and arranging viewings.All aspects were well thought out and easy to manage, we felt in control of the sale but not stressed by the process. We would not hesitate to recommend them, in fact we already have.
Veronica · 2 July 2019
Agent replied · 14 June 2024
Hi Veronica,We're so happy you opted for your friend's recommendation and glad we didn't disappoint! We actually have a Refer a Friend programme, so feel free to email me your neighbour's details so we can reward them for referring you. And please let us know when someone you recommended has signed up, and we can further reward you, too!Kind regardsRaj @ SellMyHomerajen@myhomegroupltd.co.uk
★★★★★ 5/5
TrustpilotFantastic agent Rosalind Levy in Chepstow
I worked with Rosalind levy who is the estate agent for Chepstow. She was extremely quick to respond and find answers to any enquiries I had. She was a delight to deal with and a fantastic sales woman. I would highly reccomend her as a sales agent.
Hannah · 1 August 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave a positive review
★★★★★ 5/5
TrustpilotBill was our agent and sold mine…
Bill Reid was our agent and sold mine and my brothers late mother’s house. He was very professional and always there with information when we asked for it. Bill even managed to get a better price for the house when the first sale fell through. My brother and I would not hesitate to use him again in the future. Thanks a lot Bill.
David · 29 September 2021
Agent replied · 14 June 2024
Another great review for Bill. Bill is renowned for his integrity and professionalism. He has been in our industry for many decades but still takes a great deal of pride in his reviews . So thank you for taking the time to register your review.
★★★★★ 5/5
TrustpilotAs a first time buyer they were great!
As a first time buyer the whole process can be quite daunting. But sell my home we’re incredibly helpful. They were always easy to get hold of and very efficient throughout. I was expecting them to be removed from the process as an online estate agent, however Anna was incredibly helpful and even helped me to chase solicitors so that I could move in on time.I would highly recommend them to everyone!
Emma · 5 December 2018
Agent replied · 14 June 2024
Hi Emma, thanks for your review!We love changing the perceptions of online estate agents and just so happy to help push everything over the line.We're here if you need anything else!Anna @ SellMyHome.co.uk
★★★★★ 5/5
TrustpilotHarvey Palak - First time viewing
First time viewing a property with SellMyHome and it won’t certainly be the last as it was a pleasure dealing with the estate agent Harvey. He made the whole viewing process smooth, kept us informed throughout and was knowledgable about the property. Thanks Harvey & SellMyHome. Look forward to other properties you are able to bring to the market!
Shompa · 29 April 2022
Agent replied · 14 June 2024
Thank you for the review. I will pass on to Harvey your comments. I hope we can find you your new home soon.
★★★★★ 4/5
TrustpilotStandout Customer Care
A slightly lacklustre start with their selling team but after my offer was accepted and put in contact with SarahDavies of their sales progression dept. I honestly could not have been happier. Fantastic service and a lovely person, Sarah has been the most supportive and helpful part to the house buying process, even whilst under pressure from solicitors. Can not sing her praises high enough.
Tom · 29 March 2021
Agent replied · 14 June 2024
Hello Tom. We can't apologise enough for the poor start to things, but happy that we managed to get things back on track and successfully sell your home. We are always looking at ways to improve and your feedback is valuable to us. We wish you all the best in your new place and hope you'll give us another chance in the future to give you 100% from sell to sold. Kind regards The Sellmyhome.co.uk Team
★★★★★ 5/5
TrustpilotScott is very good.He is an excellent…
Scott is very good.He is an excellent person and an asset to Sell My home.He is always there whenever I need him.He has good knowledge and is approachable.
Jofy · 16 July 2024
Agent replied · 26 July 2025
Hi
Thank you for you positive 5 star review. Scott is a very experienced Estate Agent and indeed is a good ambassador for the company. He is a part of the team at Sellmyhome.
★★★★★ 5/5
TrustpilotSharon Gill...
Sharon Gill has literally been my guardian angel for the sale of our house! After a really tough year and not being successful in selling with another agent, we’ve sold within around a month and are hopefully on the road to buying our lovely next house! Communication from Sharon has been amazing and she’s put up with my tears on a few occasions! Superstar!
Amy · 4 December 2020
Agent replied · 14 June 2024
Wow Amy! Sharon's title of Guardian Angel is really welcome and she's been walking on cloud9 after receiving it. Certainly that's what we try to be to our clients and selling a home successfully is about partnership. That also takes great clients so heartfelt thanks from one angel to another. We wish you all the best on your move and are here to help smooth the road to your new place if you need us. Kind regards The Sellmyhome.co.uk Team
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