Trusted Agent profile · London

Sellmyhomecouk London reviews

4.9

★★★★★ Excellent

535 reviews across 2 platforms

8, St. Thomas Street, London, SE1 9RR

Sellmyhomecouk's office in London, at 8, is rated 4.9 out of 5 across 535 reviews on two platforms, including 21 Google reviews rated 4.8.

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4.8 / 5

21

Reviews on Google

This office

Trustpilot logo

514

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic service right from the beginning

Fantastic service right from the beginning all the way through to exchange of contracts. Very professional and always on point. A great booking system for booking appointments. They are always working hard behind the scenes from selling to completion even our buyers said how great it was dealing with sellmyhome.

Jane · 12 May 2018

Agent replied · 14 June 2024

Dear Jane,Thank you! We really appreciate your review. But we're just here to keep the simple things simple during such a stressful period - yourself and your home was the real winner here. And it's a shame the original high street agent was unable to see that!We sincerely hope you enjoyed the extra value you made and saved,Best wishes,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Top Agents with an unbeatable service!

Being an ex agent myself I know from experience what the job requires to be on top of your game and these guys are most definitely on top of their game. Above and beyond every time on both the sales and the Lettings side. Cannot recommend their services enough!

Zac · 30 July 2018

Agent replied · 14 June 2024

Thanks for your review Zac, always very much appreciated.It's great to hear that we are giving the most we can - it's an experience for all and we're continuously making it easier for everyone one involved.Remember, you'r review doesn't have to end here, you can still get endless rewards through further recommendations.All the Best Zac,The SellMyHome Team

5/5

Trustpilot

SellMyHome were fantastic for us buying…

SellMyHome were fantastic for us buying our first home. The whole team, especially Katie, helped us no end and nothing was too much trouble! Highly recommend these guys!

Torie · 18 September 2020

5/5

Trustpilot

Very happy and would recommend

Very happy and would recommend. Anna, my account contact was always easily contactable, under very trying circumstances kept everyone informed and worked diplomatically to resolve any issues that arose. She done everything possible to make sure the whole process was as stress free as possible for me.

Michelle · 30 August 2019

Agent replied · 14 June 2024

Hi MichelleThank you so much for this, I'm honestly so pleased everything was all resolved in the end and I hope you're settling well into your new property.Always on hand here if there is anything you need from us again in the future.Kindest regards,Anna

4/5

Trustpilot

Initial Communication was good..

Initial Communication was good... but out of hours its bit difficult to get answers ... I would like to say that the initial sales and acceptance there was all inclusive and then there comes new services with different price tags.. Also 3 different persons dealt with my property in past year ... After sales progression is delayed as its overshadows all the good work done initially has been done with by poor responses at the end...Company agreed to provide paid services free of cost after review and after sales progression is done with great pace now ...

Vino · 7 November 2018

5/5

Trustpilot

Excellent service

Having been let down by other agents I decided to contact Sell My Home and was immediately contacted by Bill Reid. Straight away he showed an interest in the property I was selling and within a few days the property was on the market. The sale was carried out smoothly with regular updates on progress. Bill always responded quickly to emails and phone calls and I would highly recommend his services.

Jane · 27 August 2021

5/5

Trustpilot

Excellent service from Caroline and…

Excellent service from Caroline and Scott. Always available for advise and an update on proceedings. I found communications easy, responsive and clear at all times.I would highly recommend using SellMyHome for all your house sale requirements.

Lee · 28 January 2022

Agent replied · 14 June 2024

Thank you for the great review. Caroline and Scott are highly valued members of the Sell My Home team. Teamwork makes the Dreamwork

5/5

Trustpilot

Superb and refreshing to deal with.

After deciding to move as a family, I approached a traditional high street agent. Although he was helpful and friendly, I couldn't justify their 'cut' for selling my house. I decided to look at an on-line option which is gathering immense popularity. After researching extensively and speaking to friends and family, I came across 'sellmyhome'. I must admit I had many doubts, but somehow their ethos seemed to sit right with me and I left a message and was called by Will Clark the very next day. He explained to me how it all works and told me to have a think and not rush as it's an important decision (which I found refreshing, because usually you get hounded!) I went back to him with more doubts and he phoned back and answered them. Right from then onwards, from the photos to the listing and the support I got from all members of the team it was smooth and hassle free. We arranged our availability in the calendar and waited for the appointments to start coming through. We felt in control all of the time, if we had any problems the team were very approachable on email and phone. My main point of contact was Robbie Hughes, who was exceptionally professional throughout. I felt I could be open and honest with him and he did everything he could to get me my sale. I saved myself a fortune in estate agent fees, I would recommend sellmyhome to anyone and would definitely use them again.

PumpkinLongs · 19 April 2018

5/5

Trustpilot

A well managed process in what turned…

A well managed process in what turned out to be a prolonged and complicated sale due to various legal issues. The agency were constantly in touch and available to ensure the sale process progressed and able to answer questions promptly.

Martin · 30 March 2021

Agent replied · 14 June 2024

Dear Martin. Not every transaction can be straightforward, but it's what we do about it that matters and it's great we managed to get you through it to a successful conclusion. At these times, we recognise prompt and regular communication is the key and it lies at the heart of our service. Thanks for being a patient and understanding client. Kind regards The Sellmyhome.co.uk Team

5/5

Trustpilot

Incredible Product and Service

It is hard to put into words how incredible the Sell My Home experience was. From the fantastic, warm and welcoming customer service team who clearly explained the process, to the superb photographs and very quick listing it cannot be faulted. Why anyone would use a traditional agency I have no idea - we saved upwards of £35,000 in fees selling our home with them and it was sold for above guide price and quicker than we had budgeted for. There aren't enough stars to rate them with

Leo · 3 May 2017

5/5

Trustpilot

Wonderful experience

I had an excellent experience selling my property through sellmyhome.co.uk with Harry and Robbie. I found the whole process very smooth and there was always someone on hand to respond to my questions. Robbie ran things day to day and provided a very personal experience, being extremely proactive with updates as well as chasing the other parties in the transaction.The savings I realised of over £9000 on a modest property whilst having a very responsive team helping me means I would recommend sellmyhome.co.uk to anyone needing an agent to sell their property. I thought there may be a compromise on service given that size of a saving but I was delighted that wasn't the case. The one aspect they don't do when compared to the traditional model is viewings and I really enjoyed showing prospective buyers around my home, passing on information on the property and local area. We received 2 offers from 3 viewings and within 2 weeks of the property being in the market so the qualification for the viewers is excellent, meaning that you don't waste your time with neighbours popping round for a viewing. I can't see how the traditional model can be sustained when there is a sellmyhome.co.uk alternative. Thank you to the to Robbie, Harry and the rest of team for a very stressless experience.

Jonny · 3 May 2017

5/5

Trustpilot

Simple efficient cost effective no brainer choice to sell your home

We found the whole process very straight forward. The feedback on any query was quick and seemed never too much trouble. You have a simple choice pay a high commission to an estate agent to put it on Rightmove etc or pay Sellmyhome to put it on Righmove for a fixed low fee. It really is a no brainer. We introduced our buyers to Sellmyhome and they sold within two weeks. You can not really go wrong. We would highly recommend without hesitation.

Geoffrey · 1 February 2017

5/5

Trustpilot

Extraordinarily good......

Sellmyhome were brilliant from start to finish - the whole experience was fantastic, great service and we saved ourselves so much money. I also loved not having to deal with any estate agents!

George · 2 June 2014

5/5

Trustpilot

I found the service offered by …

I found the service offered by Sellmyhome by and large very positive. Very efficient processes with a strong team of people that followed up the sale more regularly than I might have expected. Sellmyhome will be at the forefront of my thoughts for any future property sale.

Robert · 29 December 2017

Agent replied · 14 June 2024

Dear Robert,Thanks very much for your kind words.You were a pleasure to have as a customer and I'm happy to hear that you enjoyed the experience as much as you did. Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. All the best,Robbie@sellmyhome.co.uk

5/5

Trustpilot

Excellent Customer Service

I believe that sellmyhome really went above and beyond when dealing with the successful sale of my flat. Though I was initially slightly sceptical of this new way to sell a house, I couldn't be happier with the service I received from the team. They ensured a smooth process and made me feel that they were agents acting on my behalf, looking after my interests. I couldn't recommend them more and will be advising all friends and family sell their property through them.

KC · 19 September 2016

5/5

Google

I had the pleasure of dealing with Leandra Green and the rest of the team to help me successfully sell my property in Kennington, they listened and were very swift and professional. I truly had a wonderful and stress free experience and would 100% recommend to everyone. Thank you once again!

M · 26 August 2023

5/5

Trustpilot

Excellent service throughout

My situation was just to sell my house as fast as possible and Tom at SellMyHome did just that. I purchased the sale package only without any conveyancing included (so all marketing by sellmyhome and viewings done by the seller)I had viewings coming out of my ear by the second day of it being on the market after a very professional camera team took some amazing photos of my property.My house was sold 3 weeks in to the process.Be warned though SellMyHome sell your house so fast that the wait for the solicitors after to do all the paperwork seems like a lifetime.Cannot fault the service or Tom in anyway. Perfect

James · 10 August 2016

5/5

Trustpilot

How estate agents should run! A perfect experience

A magnanimous performance that made the transition of buying our dream home hassle free. Nick provided an exceptional service and helped us get the best value out of our property and even helped negotiate the purchase price to help with the sale. The personal touch made the process feel like someone was there to answer our questions at all times. I wouldn't ever consider using another company as the service they provide cannot be compared for the low costs. A saving of thousands of pounds and also a saving of stress, managing the whole chain effectively through to completion! Thank you!

Graham · 28 July 2016

5/5

Trustpilot

A brilliant and effective way of selling your home

From the moment that I asked Sellmyhome to help me in marketing my own house it was absolutely plain sailing with no stress whatsoever. ...getting it expertly valued, being advised on how to best present it to interested viewers, having magnificent photos taken by an excellent photographer and even flowers arriving on that day to add to the attractive appearance of the living room. Each viewer came on a very strict and monitored appointment system ....and the 4th couple made an offer straight away. We could not have wished for a better result.

Jeannie · 15 July 2016

5/5

Trustpilot

Saved a fortune!

Sellmyhome have been so helpful in selling our two flats in Merstham, Surrey. It really has been a painless procedure and I would definitely recommend anyone who is considering selling a property use them. They are friendly, reliable and you know that if there are any issues there is always someone to help you sort things out. Plus, not having to give an estate agent huge commission has been an added bonus - we really have saved a huge amount.

Deborah · 8 October 2015

5/5

Trustpilot

Great customer service - thank you!

I would be very happy to recommend sellmyhome.co.uk because they: - offer an alternative to the high priced, high street estate agents - are friendly, approachable, and keep in touch - are always available to answer questions and for advice - have a range of packages that you can tailor to your needs - have eye-catching boards that make people smile (the neighbours have commented on the 'I'm Sold' board) - they sent flowers! I will use them again. Thank you

Cindy · 18 August 2015

5/5

Trustpilot

It is when things go wrong you really test customer service

I can fully recommend the team at sellmyhome. While it makes complete sense to save money this way, you also need it to work. If you are going to do the viewings yourself or have people to do that then this is really the way to go. The sellmyhome team had some trouble initially with photographers in Scotland (where the house was I sold with them) and they were the first to say the shots were not good enough. The got another two photographers round (at no cost to me) and we ended up with a really good quality set for the marketing. The team are very responsive and well after you have paid your fee, they continue to be proactive and really do care about the result. This makes sense as the more they sell the more people will realise it works. I also like the way you are in control if you want to be so you can adjust price/advert etc etc whenever you want on the site and this pushes through to rightmove and zoopla. At the end of the day everyone buying a house are looking on those sites even in Edinburgh with their solicitors portal. We sold for asking price in less than a month. Highly recommended. Ewan

Ewan · 1 June 2015

5/5

Trustpilot

Excellent Service

Although initially I was a little hesitant before deciding to go with Sellmy home I soon discovered that any fears were unfounded. The entire process has been relatively stress free (selling your home is always going to result in some stress!). Sarah E. was brilliant and was always readily available to deal with any queries I had, The service, not least the customer care was excellent. Within days of signing up, floor plans, energy certificate and photographs had all been completed efficiently. The entire team was great but the photographer was particularly skilled and I was delighted with the final pictures for the brochure and the website. The virtual tour was a great idea and just what a prospective buyer needs. The website was easy to navigate and I liked the degree of control it gave me in organising viewings. Within a few days I had an offer and can't believe just how positive the whole experience has been. Would definitely recommend SMH to anyone thinking of selling their home. The fact that you also save a great deal of money means that this has to be the way to sell your property.

Carl · 19 May 2015

5/5

Trustpilot

All staff members are very Friendly…

All staff members are very Friendly and very helpful. Specially Sukhi one of the team member very friendly and helpful. Thank you to the team and specially Sukhi and Sarah Scott caroline. Thank you to all and stay safe.

Trapz · 7 March 2021

Agent replied · 14 June 2024

Hi Trapz. Thanks for sharing your experience with us. We are always grateful when clients take the time out to pen a review as it shows we must have done something worthy of note. Sukie has a way of making everyone smile and she's such an upbeat person. we hope you stay safe also and enjoy your new home. Kind regards The Sellmyhome.co.uk Team

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