Trusted Agent profile · London
★★★★★
535 reviews across 2 platforms
8, St. Thomas Street, London, SE1 9RR
Sellmyhomecouk's office in London, at 8, is rated 4.9 out of 5 across 535 reviews on two platforms, including 21 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSell My Home are amazing
Sell My Home are amazing! The team guided me through the whole sale process. Completely dedicated, reassuring and got me over the stressy situations that arose. Sell my home is by far one of the loveliest yet professional estate agents I have ever come across
Hi MariamaThank you. We do try to be helpful and professional always. As property experts we will always provide a guiding hand when things get stressful.
5/5
TrustpilotAn excellent service
An excellent experience from start to finish. Sellmyhome delivered on everything agreed in advance and more. Robbie in particular was a brilliant point of contact and went the extra distance to ensure that our sale and move into new home was on schedule and ran smoothly. I would recommend SMH to anyone thinking of selling or buying a property.
Dear Richard,We just wanted to make the move into your new home as stress-free and seamless as possible, and not have you worry about the house sale. And it also means we were able to continue providing more estate agency to your family, which as you know, we take absolute pleasure in.Best wishes,robbie@sellmyhome.co.uk
4/5
TrustpilotI specifically want to thank Zakya for…
I specifically want to thank Zakya for her professional support towards my process with the company. Zakya is outstanding and very professional. I would like to work with her again. Thank you. Jessy
5/5
TrustpilotHad not used them before
Had not used them before, but we were more than satisfied with the service they gave. Our house listing was great, and the photos were brilliant. Our home sold within a week! If we had to telephone, advice was always at hand in a helpful manner.Everyone was lovely to deal with.Would recommend them to anyone, you won’t be disappointed.
Hi Ann,Thank you so much for your the kind words, it was a pleasure selling your home on Sellmyhome.co.uk.Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing.Kind regards,Harry@sellmyhome.co.uk
5/5
TrustpilotOur account manager for the sale of our…
Our account manager for the sale of our house was Laura, and i can highly recommend both Laura and Sell My Home as acting agent.The process was smooth and easy at excellent value, and I would hire them again without hesitation. Communication was clear and frequent and we felt well looked after. The best online agent we've used!
Hi Linda - thank you for your kind words and it was a pleasure to help you. I'm so glad you were happy with the process.Good luck for your next step!All the best,Laura @ SellMyHome
5/5
TrustpilotExcellent in every way!
Excellent in every way! We saved thousands of pounds and every aspect was professional from start to finish. The photos and 3D tour were stunning, their service was impeccable and the staff at sellmyhome.co.uk were unbelievable...great communication and always there to answer any questions. The whole process was extremely smooth. Cannot recommend them highly enough!
Hi Elysha,Thanks for the great review. We were thrilled to be able to help you sell your home and complete your move back to Australia all in time for Christmas. It was great working with you and we wish you all the best on your return down under!Whilst we don't have an Australian arm, please do remember our referral scheme in case any of your UK friends are selling. We also look forward to working with you with your rental properties at our sister company www.rentmyhome.co.uk All the best,Harry from SellMyHome
5/5
TrustpilotSell my home were great from start to finish
Sell my home were great from start to finish. They were always helpful and efficient in dealing with any enquiries I had whilst selling my flat and buying a house. They helped everything to run as smoothly as possible. They also used a great photographer to showcase the flat I was selling. I would definitely recommend them
Dear Bernadette,Thank you very much for your review. It was an equally enjoyable experience working with you to sell your home. I am glad agree that the additional services added to the ease of your sale. We hope to sell with you again in the future! Please do remember our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend) where you get £50 if someone you recommend signs up with us. Also, your friend will get a free Home Booster worth £100 added to their listing. Best,Molly @ SellMyHome
5/5
TrustpilotFlat sale
Very pleased with the service and outcome. Everything from the photography to the viewings were easy to organise on the portal and the team were on hand to answer queries. Once the offer was accepted Harry stayed in touch throughout and smoothed the path to completion. Will definitely use SellMyHome for our next move
Hi Oli,Great reviews like this always put a smile on the team's face so thank you very much. I'm glad it was so uncomplicated throughout and that we could get you into your new property.Bear in mind our refer a friend scheme where you get £50 if someone you recommend signs up with us every time.Really enjoyed working with you and hope to hear from you soon,Harry@sellmyhome.co.uk
5/5
TrustpilotI really would encourage everyone to use sellmyhome!
I really would encourage everyone to use sellmyhome!! My property was sold within just a few weeks, their portal to arrange property viewings is so easy to use and the customer service from start to finish was amazing! It is fantastic value and without any doubt I will use sellmyhome for any future property sales.
Thank you Ellie for your kind words, it really means a lot to everyone here at SellMyHome. So happy to get your property sold in the time we did!We'll of course be here anytime for any future property needs, even if it's providing advice on the market - our arms are open.Hope you have a lovely Christmas and New Year and don't forget if you do know anyone else looking to sell, you can earn some extra spending money just in time for the winter celebrations, and the January sales!You can login at anytime to refer any friends and you'll be rewarded a £150 voucher of your choice :)https://www.sellmyhome.co.uk/referafriendKindest Regards and Thank You,The SellMyHome Team
5/5
GoogleI bought my new home through SellMyHome. Brendan was super helpful and knowledgable all the way through.
5/5
TrustpilotSold my flat through sell my home
Sold my flat through sell my home. Great experience working with them. Harvey got me the full asking price in the end so excellent result.
Hi David Many thanks for your review. We all aprreciate a pat on the back
5/5
TrustpilotWe have just purchased a property from…
We have just purchased a property from SELLMYHOME and the professionalism and the communication was the best I have ever experienced being in the property market and dealing with different estate agents. Sarah the completion manager was always on hand to answer any questions we had and also when she was busy and left a VM she would get back to us very quickly. We had a few problems with the delay in purchase however she would keep us informed and do all our chasing up the we required, this was going above and beyond her job role which we really appreciate. Thank you to the entire team of SellMyhome and would surly give the property to rent to its organisation Rentmyhome .
5/5
TrustpilotSave yourself £000's - but you have to do a bit more work!
Having previously used other online agents (Purplepricks) and local high street agents, I can honestly say that SellMyHome easily comes out on top. The company were very responsive and supportive throughout the process, and the sales negotiator was very good. We did have to do a bit more work - hosting viewings and chasing the ultimate buyers for updates etc... but overall very much worth it and saved £000's in fees.I hope they don't grow too big, too quickly and lose the personal touch and great service.
5/5
TrustpilotDefinitely the best estate agents in …
Definitely the best estate agents in town. Our representative was Robbie Hughes who was very professional and very positive all the time. Everyone else from the office was helpful and knowledgeable. We have received updates every week from Robbie, even when we were on holiday. Highly recommended in every respect. Thank you again!
Dear Gabor,Thank you so much for your kind review. I thoroughly enjoyed working with you and am naturally delighted that you found the service worked so well.Please let us know if there is anything that we can do to assist in the future and don't forget our refer a friend scheme (https://www.sellmyhome.co.uk/referafriend). All the very best,Robbie @ Sellmyhome
5/5
Trustpilotthank you
the staff at sellmyhome.com are excellent friendly and professional. Tom Crosthwaite was always helpful and nothing was too much trouble. I would have no hesitation to use and recommend this online company to friends and family. Thank you
5/5
TrustpilotProfessional and friendly service
I’m really happy with my recent selling experience from sellmyhome. My estate agent, Dan, was really helpful, answered all my questions and kept me up to date along the way. Before booking I looked into other agencies who were charging a lot more and promising a better service but I was reassured sellmyhome would put time and effort into selling my property and they did. Thanks to you and your colleagues for your help!
1/5
TrustpilotHello to all
Hello to all Do your self a favour and avoid like the plague this company and even that's a stretch are just so bad no stars is to good a rating I Stuck with them through covid 19 and boy do I regret it if you ring you get a text back saying ill ring you back.the last time was Thursday and Friday gave up and told them on Saturday morning June 27th 2020 to take my property of right move but they didn't on prime location or Zoopla rang on Monday and emailed told 48-72 hrs before it would be off .rang Zoopla they said sellmyhome could do it straight away So if you want petty kid like behaver these are the people for you its now 7.30pm on Tuesday 30th June 2020 and my house is still being advertised by this shame of a site .Add on . I just went to there website and. Clicked on complaints and it seems after you waste your time with them they pass you on to the ombudsman I checked the the one they say and surprise surprise there not a member under sell my home .co.uk And iv read some reviews and I have to say find it very hard to believe when I was speaking to the same people how good they are .the customer service I got was shocking (avoid at all cost)update finally took my house off at 13.48pm on thursday 2nd july thats 6 days after and wanted me to take this review off just because they answered the phone on a sunday and said no estate agents work on a sunday i think thats one for other estate agents my local ones certainly do
5/5
TrustpilotA big thank you to the SellMyHome team…
A big thank you to the SellMyHome team (and in particular, Laura and Tom) for all their help through the conveyancing process. From helping us with our initial sale negotiations, through to dealing with tricky estate agents, SellMyHome were always available to help guide us through the process successfully. Highly recommended.
Hi Anthony, thank you so much for this lovely review. It was our absolute pleasure to guide your sale through to a successful completion.If there's anything else you need, don't hesitate to get in touch.Many regardsLaura @ SellMyHome!
5/5
TrustpilotFriendly Genuine Service!
Great support throughout, and the seller portal was very easy to use. You do get what you put into it. I went for the cheapest package so of course expected to do a lot myself in terms of the viewings and chasing our buyer. This may not be for everyone, but if you are looking at going down this route then you should already be expecting that. If you are looking at going down the online agent route I honestly think you should seriously consider sell my home. I won’t be moving anytime soon, but if I were to then o would use them again.
5/5
TrustpilotExcellent service .One to one handling…
Excellent service .One to one handling of the house sales .Pleasant dealership with the staff .Fast super efficient guaranteed sale even through lockdown .Fully trusted the team involved to make sure that the best deal between seller and buyer was quick and easy .
Hello Michelle. Many thanks for your kind feedback. We love words like excellent, super, best etc. We feel the same about our clients as it's a team effort. Thanks for being a star client. If we can help in the future, we'd welcome the opportunity. In the meantime, our best wishes for the future. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotSale
I recently sold my house with sellmyhome estate agent. Sharon and Caroline Sellmyhome have all been extremely professional and helpful - always on the end of a phone; always quick to answer phone and always working hard . Thanks to everyone there...
Greetings and thanks for the kind review. We're happy we delivered on our promises and got you from Sell to Sold smoothly. Kind regards The Sellmyhome.co.uk Team
5/5
TrustpilotI had a really good experience with Sell My Home
I had a really good experience with Sell My Home. The photos were excellent and the on line booking system was efficient and easy to use. Once I accepted an offer my personal contact at Sell My Home liaised between myself and my buyer to make sure everything went smoothly.
Hi there,Thanks so much for your review! We really appreciate your feedback and we're glad you're so happy with the photos, booking system and how responsive we were.Just give us a call if you need anything from us.Many regards,Your SellMyHome team.
5/5
TrustpilotHouse Purchase
We had a protracted purchase due current problems. during this time. Sarah was a constant and friendly contact. Always ready with help, advice and support, which was much appreciated.
5/5
TrustpilotHouse didn't sell but can't fault the customer service
My house didn't sell during the time on the market with sellmyhome and I had a couple of issues with the extras I purchased. However, once aired they were dealt with very quickly and effectively by Will the managing director, i really can't fault his customer service and his personal attention. With any future house sale, I will go for a pay later option. I paid for an agent to show people round which I wouldn't recommend and was one of the issues Will dealt with. I had some great customer service from Laura/Anna/Will during the time my house was on the market with them.
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