Trusted Agent profile · London

Savills New Homes London reviews

4.1

★★★★★ Great

1,731 reviews across 2 platforms

61 Wallis Road, Hackney Wick, London, E9 5LH

Savills New Homes's office in London, at 61 Wallis Road, is rated 4.1 out of 5 across 1,731 reviews on two platforms, including 15 Google reviews rated 3.9.

Google logo

3.9 / 5

15

Reviews on Google

This office

Trustpilot logo

1,716

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Selling with Savills

Working with people who are committed, knowledgeable and honest was a delight. Rory Ogilvie and Gail McRae made the selling of my home of some thirty odd years less traumatic than I thought it was going to be. For me, the people who work for Savills are a pleasure to work with.

GRAHAM · 31 January 2024

5/5

Trustpilot

5-star performance

SAVILLS CAMBRIDGEThey are always professional and courteous and enthusiastic, and committed to the task in hand. They have all been a pleasure to work with, including notably Stewart Chipchase and Ed Meyer. Whether you're buying or selling, they will achieve a fair price.

Andy · 3 December 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review! We are delighted to hear that we were able to help with your real estate needs, and your kind words are much appreciated. We look forward to working with you again in the future.Regards,The Savills Cambridge Team

5/5

Trustpilot

Savills itons

Savills have been regularly inspecting the property I rent over the past six years.The last two were carried out by Adele from the Winchester branch who was very efficient and did not disturb meat all whilst overlooking the premises.In my opinion she is a excellent representative for Savills

William · 25 November 2020

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Poor service

Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.

Saad · 19 August 2020

Agent replied · 11 June 2024

We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.

5/5

Trustpilot

Excellent management from Anmol Johal

Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!

Nancy · 11 March 2022

Agent replied · 11 June 2024

I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol

5/5

Trustpilot

Savills

Ben was efficient, patient, knowledgeable and a pleasure to deal with.

Martin · 8 August 2023

5/5

Trustpilot

Great, hard working team

The staff at Savills worked tirelessly for our sale, whilst we didn't get the price we hoped we would they communicated honestly with us about the market and what was realistic. They have supported us throughout with flexibility and a real work ethic.

MRS · 11 November 2021

Agent replied · 11 June 2024

Thank you so much for your kind words. We know that selling and moving house can be a difficult time, so it's great to hear that we made it that little bit easier for you.Regards,The Savills Team

4/5

Trustpilot

"Savills was recommended by friends who…

"Savills was recommended by friends who had sold their London houses through them, which confirmed the good reputation we already knew they had. Their staff acted professionally and helpfully throughout, despite the difficulty of working during the period of Covid restrictions."

A · 1 March 2022

Agent replied · 11 June 2024

Thank you for your review. We are glad to have been able to help, and we know that moving is especially stressful during COVID-19. Please feel free to reach out with any further questions.Regards,The Savills Team

5/5

Trustpilot

Sophie is relentless and an amazing salesperson

Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.

Patrick · 29 June 2021

Agent replied · 11 June 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie

5/5

Trustpilot

Savills Glasgow

From initial discussions around selling the property to final settlement of a sale that proved more complicated than initially thought the team at Savills in Glasgow and Cameron Ewer and Caroleanne Gallagher, in particular, provided a first class service, which I couldn't fault.

MR · 4 November 2021

Agent replied · 11 June 2024

We are so pleased we could help you during your move. Thank you for taking the time to leave a review for us!Regards,Savills Glasgow Team

1/5

Trustpilot

This company appears to advertise…

This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .

Eileen · 25 July 2023

Agent replied · 11 June 2024

Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?

5/5

Trustpilot

Aliya Charnley have been very helpful…

Aliya Charnley have been very helpful during the entire tenancy process.

Shen · 9 July 2024

Agent replied · 24 August 2024

Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Connie and Georgina at Savills were…

Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.

Zac · 23 March 2022

Agent replied · 11 June 2024

Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina

5/5

Trustpilot

Selling through probate

Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.

JG · 10 February 2021

Agent replied · 11 June 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

1/5

Trustpilot

Complete waste of my time

They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.

Anon · 7 February 2021

Agent replied · 11 June 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Savills Letting Department in Bristol…

Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.

Sally · 9 June 2021

Agent replied · 11 June 2024

Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team

5/5

Trustpilot

Great communication

Great communication, friendly and professional. We would recommend the Sunningdale team without hesitation.

Mr · 17 May 2024

Agent replied · 11 June 2024

We really appreciate your kind feedback, Mr. D. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

It was great working with Oliver…

It was great working with Oliver Hudson, our new property manager, in charge of our rental property in the past two months. He is very professional and prompt in his responses to our many queries. And also, great in solving our problems with outside stakeholders like the utilities firm. We are very happy with his service and support.

Chong · 22 July 2023

1/5

Trustpilot

If I wanted rain dripping on me while I sleep, I'd go camping

Over the past 6 months we have tried to get Savills to fix a massive leak in the roof. Nothing has been done. Imagine having a leak in your roof, while living in LONDON. If I could give 0 stars I would.

Erik · 8 October 2021

Agent replied · 11 June 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

5/5

Trustpilot

Savills St John’s Wood

Savills St John’s WoodAziz at Savills St John’s Wood as well as Nathan and Euan are probably the best you could find: very professional and responsive, and on top of that just very genuinely kind persons you would want to work with.

Charlene · 5 October 2021

Agent replied · 11 June 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Aziz, Nathan, Euan and the St Johns Wood team

1/5

Trustpilot

Not interested in handling my sale

Not interested in handling my sale. I was told it was "not their thing" even though they have a similar property I was interested in buying. Amazing! They must not need business.

Christopher · 10 January 2023

Agent replied · 11 June 2024

We are sorry to hear of your experience with us, and we would like to investigate. Please email further detail to socialmedia@savills.com so we can look into this.

4/5

Trustpilot

Savills Salisbury buyer experience

Debs Taylor at the Savills Salisbury office provided strong support to help us close out what proved to be a challenging negotiation. As a result we successfully completed last week.Debs tried at all times to take a balanced view on the issues, keeping us well informed

Peter · 25 November 2020

Agent replied · 11 June 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

The Savills team did a brilliant job…

The Savills team did a brilliant job marketing our property and getting the right people to view. Rich Brooks in particular was endlessly patient with buyer foibles and went above and beyond in delivering a high class professional service enabling us to obtain the result we wanted. Highly recommended.

Chris · 3 December 2019

Agent replied · 11 June 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Paige Ford

Paige Ford, the lovely girl was always ready to answer my many questions and available for showing the properties to rent as it was my first time renting a place and not easy to decide and we made the best decision.Shiva Alapour

Shiva · 23 September 2021

Agent replied · 11 June 2024

Thank you for your kind words, Shiva. It was my pleasure to help you find your home.RegardsPaige

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