Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe whole experience was excellent
The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.
Mr · 10 May 2021
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 1/5
TrustpilotAvoid...
Savills, East Sheen, SW14Dealt with Michael Randall / Head of Residential Sales on the sale of our home. He assured us of a quick cash sale in securing a bid against an interested buyer with another local estate agent. Deal turned out to be a short chain in a prolonged transaction that failed the day before exchange.
CJ · 26 June 2019
Agent replied · 11 June 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to Carole Bratt, Director of Client Relations, at CBratt@savills.com so that we can investigate this.
★★★★★ 5/5
TrustpilotSimply unbeatable service from Ram…
Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes
Soanes · 20 June 2022
Agent replied · 11 June 2024
It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram
★★★★★ 5/5
TrustpilotHighly professional and a steal for the…
Highly professional and a steal for the area! Was a pleasure renting from you guys!
Omkar · 25 September 2025
★★★★★ 5/5
TrustpilotVery attentive and professional service
Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.
Tim · 27 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotTrust/ Confidence
We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.
Krysia · 4 January 2023
Agent replied · 11 June 2024
This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie
★★★★★ 5/5
TrustpilotNavik Solanki is an epic property…
Navik Solanki is an epic property manager. Super on top of things and organized.
Nick · 2 September 2023
★★★★★ 5/5
TrustpilotAlways professional
Always professional, great availability and communication. Worked effectively from day one through to completion.
Paul · 24 September 2025
★★★★★ 5/5
TrustpilotHouse Purchase, Salisbury.
Matt Orchard and James McKillop have been assiduously helpful, friendly and patient throughout the house purchasing process. They have responded to all of our questions and concerns in a timely and constructive manner and have been energetic and diplomatic in meeting the needs of all parties. Thank you.
Alexandra · 5 September 2021
Agent replied · 11 June 2024
James and I are both so pleased for you, we hope you both and family will be very happy living in the property, it’s been our pleasure to have been involved in the sale.RegardsStamford team
★★★★★ 5/5
TrustpilotThe team at Savills were very helpful…
The team at Savills were very helpful and arranged a sale which was at a good price.
John · 7 June 2024
Agent replied · 11 June 2024
Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotGreat team in Wimborne
Great team in Wimborne, Dorset. Incredibly efficient, patient and professional. Couldn’t recommend them more. They are excellent.
Pilar · 5 June 2024
Agent replied · 11 June 2024
Thank you for taking the time to review our service, Pilar - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotAgent was knowledgeable about the…
Agent was knowledgeable about the market and practical in helping us to present for sale
RB · 28 July 2023
★★★★★ 1/5
Trustpilot1star is far too high
Extremely arrogant staff. They fail to induct any candidates who are renting the apartment. They fail to take control of any issues that arise. When showing people around they never come with the correct keys. As one resident stated, they look down on you. Reading through the other comments our experience appears to be consistent.
Lionel · 2 September 2019
Agent replied · 11 June 2024
Hi there, we're sorry to read your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com with more information so that we can investigate this? Thank you.
★★★★★ 1/5
TrustpilotTerrible experience renting from…
Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.
Lorna · 23 April 2020
Agent replied · 11 June 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotA recent sale in Oxford
I recently sold a property through the Summertown, Oxford office. Although I live some 4 hours away, the whole process was carried out efficiently and quickly with excellent levels of communication. The viewings were well organised and the price achieved was ahead of my expectations. A well deserved 5 star rating.
Cameron · 20 November 2020
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotJane Simpson-Browne (Savills Clifton)
Over the past two years we have had the pleasure of dealing directly with Jane. Always responsive with a meticulous attention to detail, she communicates clearly and goes the extra mile whenever we have had an issue with our tenancy. A true professional at all times.
Alanna · 24 November 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. It means so much to know that I have been able to make your tenancy experience smoother. If there is anything else I can do, please feel free to reach out!Regards,Jane
★★★★★ 5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
ADAM · 24 October 2022
Agent replied · 11 June 2024
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
★★★★★ 5/5
TrustpilotSavills Clifton recommended…
Savills Clifton did a great job selling our home and helping us through a purchase. The team were very responsive when communicating and were quick to act to help the buying and selling process run smoothly. We also found the team to be friendly and professional.
Richard · 23 November 2021
Agent replied · 11 June 2024
Dear Richard,Many thanks for your message. It has been a pleasure to work with you on both your sale and purchase of your new home. We hope you and the family have settled at the new place & look forward to catching up soon.Best wishesTroy
★★★★★ 5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
Paul · 5 November 2020
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
John · 20 June 2021
Agent replied · 11 June 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotSale of our property in Ascot
We chose Savill’s to market our property in Ascot as they were responsive and understood our brief. The staff were amazing at every stage of the process, nothing was any trouble and advice was there when it was needed.The property sold very quickly, with initial marketing targetting suitable buyers. The enthusiasm and professionalism of the staff was evident from the beginning to the end of the process.I have recommended Savills to friends who are considering a house move. A great experience.
Freda · 14 June 2021
★★★★★ 5/5
TrustpilotAmazing service and support from Angus.
Karlee · 18 November 2024
Agent replied · 25 December 2024
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
Lisa · 21 June 2024
Agent replied · 24 August 2024
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Derek · 8 August 2019
Agent replied · 11 June 2024
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
