Trusted Agent profile · London
★★★★★
1,731 reviews across 2 platforms
61 Wallis Road, Hackney Wick, London, E9 5LH
Savills New Homes's office in London, at 61 Wallis Road, is rated 4.1 out of 5 across 1,731 reviews on two platforms, including 15 Google reviews rated 3.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
2/5
TrustpilotBasic agent in every sense
Basic agent in every sense. Money for old rope. Dealt with them for sale and purchase. Wouldn't bother again
Hi Nick, we are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
4/5
TrustpilotEdinburgh Savills Team
The Edinburgh Savills team were extremely responsive and helpful during our recent search for a house. They organised at short notice multiple viewings of the property we have now successfully offered on. The team were all very pleasant and professional throughout the process.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.RegardsSavills Edinburgh
1/5
TrustpilotI have tenancy contract which has…
I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March
We are sorry to hear this and would like to provide a resolution for you. Please email further information and your contact details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotRobert Lerner
Robert Lerner, Savills Hampstead agent, was a great advisor. He allways was in touch with us, helping in every thing we needed. We don’t speak english very well, but Robert always was kind and patient.He asked our needs an showed several relevant oprions.I think we were lucky to have his service and advise.I highly recommend Savills!!!
We're so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotNikita Davis
Nikita Davis of the Savill's office, Victoria Park, was extremely helpful and responsive throughout the process. She was always pleasant and friendly and went out of her way to ensure that things went smoothly during the transaction.
Thank you, John - your review is really appreciated. Anything else just let me know.Regards,Nikita
1/5
TrustpilotUseless book a day off for them then…
Useless book a day off for them then they tell me hour before my appointment they can't make it
Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.
5/5
TrustpilotAmazing service from Robyn
Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!
We are so pleased that everything worked out successfully for you, Alison. Thank you for providing us with an update and for taking the time to review our service!Regards,Robyn
5/5
TrustpilotSale with Savills
Troy at the Clifton branch dealt with my sale, which was rather protracted and at times quite frustrating, in a professional and prompt manner, liaising with all parties and keeping me fully informed at all stages and it was a pleasure communicating with him.
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Troy & Clifton team
1/5
TrustpilotNon existent
I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.
Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotThumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs
I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.
I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma
5/5
TrustpilotWas very happy with the whole…
Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky
5/5
TrustpilotMy sale: Savills at Bristol
Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.
5/5
TrustpilotVictoria Short from the Stamford Office…
Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.
Thank you for your review, its much appreciated.Regards, Victoria
1/5
TrustpilotBEWARE
BEWARE - Does not return the deposit
5/5
TrustpilotWorking with Kitty Haley
Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.
5/5
TrustpilotThank you all at Savills, Knutsford, Cheshire.
I would like to thank all the Sales Team and Staff at Savills in Knutsford for all their help in the recent selling our house.Their attention to detail was excellent and their efforts exemplary.i would have no hesitation at all in recommending Savills to anyone looking to buy or sell a house in the Knutsford area.
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotComplication free house sale
Delighted with the manner in which Savills Chester handled the sale of a much loved family home. The whole process from instruction to completion was achieved in less than four months and went extremely smoothly. Our agent kept us fully updated through every step in the process and recognised the emotional sensitivity of selling a family home of 40 years. Much appreciated C & H
5/5
TrustpilotVery positive experience in lettings management
I've been very impressed with Sarah Fernandes in the Richmond office, who has been managing our property rental for a number of years. She's been communicative, responsive and proactive throughout this time and would highly recommend her to landlords.
5/5
TrustpilotWe placed our house on the market…
We placed our house on the market (Farnham Branch) and within a week we had a buyer. Due to hard work and diligence from Max we were able to exchange contracts in a short period. I would recommend and use Savills again. Thank you to the Farnham Branch.
Thank you for your kind words! I know that selling a house can be a very stressful time, so I am glad to have been able to make the process a bit smoother.Regards,Max
5/5
TrustpilotMany thanks Georgina
Many thanks to Savills Islington Lettings team and more specifically to Georgina who has handled a super follow up on my client's letting steps. Georgina has made things go smoothly and efficiently. She was always proactive and sending all documents before I even asked for them.Thank youuuu.
Thank you for your kind words. I appreciate the feedback and I am glad I was able to help. Please feel free to reach out with any further questions.Regards,Georgina
5/5
TrustpilotWe have just sold our home after 43…
We have just sold our home after 43 years a big wrench, Savills Windsor are a great team of professional Estate Agents who have made this procedure as smooth as possible with great Knowledge of pricing, calming advice with the ability to communicate and always on call, I highly recommend them. RB
Thank you for taking the time to review, Richard and Kerry. We are so happy that everything worked out for you, it's been a pleasure to deal with you both.Regards,John
5/5
Trustpilotattentive and helpful
Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.
5/5
TrustpilotKitty O'Sullivan
I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotPleasurable experience from start to finish
Pleasurable experience from start to finishI cannot sing the praises highly enough of Jennifer Kendrew from the York office for her professional, care and attention from start to finish She made the whole process seamless and kept me informed every step of the wayExcellent
Thanks, Gil - I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Jennifer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
