5/5
GoogleJess Jabou was incredible in helping me find my ideal flat in the area. She made the process easy, enjoyable and super efficient. I couldn't be happier with my purchase. Highly recommend!
Trusted Agent profile · London
Savills New Homes London reviews
★★★★★
1,733 reviews across 2 platforms
61 Wallis Road, Hackney Wick, London, E9 5LH
Savills New Homes's office in London, at 61 Wallis Road, is rated 4.1 out of 5 across 1,733 reviews on two platforms, including 15 Google reviews rated 3.9.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotLooking for a property made simple
We all know how hard and stressful is to find the right property in London. Well this wasn’t my case. I been contacted by Jess Exley and from the beginning of the negotiations till the end she has been polite, understanding, professional and she helped me with the all process. I will definitely recommend her as a agent. All agent should be like her!
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
5/5
TrustpilotKaren at Savills Sunningdale was really great
Karen at Savills Sunningdale was really helpful when we bought our house. So responsive and knowledgeable.
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Agent replied · 11 June 2024
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
5/5
TrustpilotSavills Salisbury
After a slow start with Savills I had the huge benefit of being assisted by Debbie Anne Taylor in the Salisbury office. She has been amazing, supportive efficient always available on the telephone and would always return a call. To conclude Savills are lucky to have her in their employ and I would recommend her to anyone wishing to sell or buy without hesitation.
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotAs I live in New York
As I live in New York, I have to look to reliable persons to bring to my attention and then follow through with any action required.That’s where Olivia Hill has excelled to the point I don’t have to worry about unforeseen issues. She is my view of Savills and a very positive one. Thank you,Carl Gustav Magnusson
Agent replied · 11 June 2024
Thank you for leaving a lovely review! I am so pleased to be of assistance, and please feel free to reach out with any further questions or concerns.Regards,Olivia
5/5
TrustpilotTrust these experts
Having at last sold our house we have much appreciated the skilled, intelligent and personable manner in which the Salisbury Savills team operated. We especially commend Matt Orchard for his valued advice, integrity, ingenuity and determination. He impressed us from the start and that first impression never lessened. This recommendation was well earned as our house sale suffered from covid lockdown, many fickle house-hunters, a cost-of-living crisis and a rapid increase in interest rates. Throughout this quagmire Matt gave us consistently reliable and supportive advice. We thoroughly recommend him and his team at Salisbury.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
Agent replied · 11 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
5/5
TrustpilotExcellent service from start to finish
Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.
Agent replied · 11 June 2024
Hi David, Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.
5/5
TrustpilotCommunication with James and his team…
Communication with James and his team in Salisbury greatly helped us with a purchase that had very tight deadlines. They kept all concerned informed and focused on getting to the finish line !
5/5
TrustpilotTop property management services
We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!
Agent replied · 11 June 2024
We really appreciate your kind feedback, Kevin. We are very pleased we were able to help and wish you all the very best.Regards,Terry
5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Agent replied · 11 June 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
1/5
TrustpilotBad efficiency
Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.
Agent replied · 11 June 2024
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. We would like the opportunity to make things right. Please reach out to us directly via email at socialmedia@savills.com so we can discuss your experience further and work towards a resolution.
4/5
TrustpilotSavills Clifton branch
Savills Clifton branch, Sholto Thompson, managed the sale of our apartment as our Estate Agent and although it has been a long and sometimes challenging process at times for us Sholto did guide us with greatest care and professionalism. He provided us with timely and appropriate advice which was instrumental in securing the ultimate sale. He has a clear and transparent way of communicating.
1/5
TrustpilotI keep getting e-mail from this…
I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil
Agent replied · 11 June 2024
We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.
5/5
TrustpilotWe have just bought and sold through…
We have just bought and sold through Savills in Esher, Surrey. Tim Ross found the perfect house for us and was nothing but professional and reliable. He negotiated the deal with total perfection. I would recommend Tim Ross and Savills to anyone who wants to buy or sell. He actually listens and cares?
5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSold my flats at auction
Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.
Agent replied · 25 December 2024
Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotWe had really great experiences again…
We had really great experiences again with Savills, with ++ excellent agent Luke Richardson from the Reading branch. He supported us a lot with all necessary steps explained in detail and provided many bits of help e.g. video tour, online signing, and even hand over the keys to us at late night time.Definitely will go use Savills again in the future.
Agent replied · 11 June 2024
Dear Liu, we are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Luke and the team
5/5
TrustpilotReally great experience
Really great experience. Charles and his team were very quick and prompt in all responses.
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Agent replied · 11 June 2024
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
