Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
CHRISTOPHER · 24 February 2023
Agent replied · 11 June 2024
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
★★★★★ 5/5
TrustpilotProactive and very helpful team led by…
Proactive and very helpful team led by Kimberley Tsang and Kristina Pascuzzi in Cambridge, UK, in terms of providing me advises about the lettings market in the area, lettings procedures and details. Also very smartly to leverage on Savills' presence in my home town to smooth out some documentary process. Thanks. Thus I can relax and hands off as I can rely on Savills' management team to manage my overseas property. :-)
Grace · 7 January 2020
Agent replied · 11 June 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
Melissa · 3 August 2019
★★★★★ 5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Bruno · 20 December 2019
Agent replied · 11 June 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
John · 2 July 2019
Agent replied · 11 June 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
Othmane · 30 October 2023
★★★★★ 5/5
TrustpilotResponsive and professional service by…
Responsive and professional service by Savills on the property management side. I rate Tami Falzon, a Property Manager in London very highly, she is always on top of things and knows how to handle tenants!
Amit · 28 May 2024
Agent replied · 11 June 2024
Thank you for taking the time to review our service, Amit - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotExcellent service from Savills
Excellent service from Savills, Telford. Beccy & Peter were extremely helpful and supportive throughout the sales process, and helped us to navigate several unexpected obstacles / challenges, that together we were able to overcome with their professional help.
Graham · 8 February 2023
★★★★★ 4/5
TrustpilotWe recently bought off Savills in a complicated chain
We recently bought off Savills in Highgate. Sometimes you get involved in a complicated chain which involves other transactions and other agents, some of whom still engender the stereotype often levied at this profession. Daniel Omell at Savills Hampstead managed the process with professionalism and candour, getting the 5 property chain to exchange when it probably would not have happened if left to the other agents in the transaction.
James · 16 October 2020
Agent replied · 11 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWe sold our house and used Savills…
We sold our house and used Savills Chelsea and in particular Charles Holbrook and William Duckworth Chad. Charles led the team with success. They did a super job throughout the Covid Crisis. We are totally satisfied and recommend them without any hesitation.Very high level of service, professional, trustworthy and nice.
Patrick · 22 June 2021
★★★★★ 1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
Lak · 1 August 2023
★★★★★ 5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Becky · 14 November 2022
Agent replied · 11 June 2024
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
★★★★★ 1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Savills Pakistan.
Muddusar · 30 April 2026
★★★★★ 5/5
TrustpilotTo Whom it May Concern
Gary · 7 May 2026
★★★★★ 5/5
TrustpilotExcellent Service
A great service from Debbie-Ann Taylor and her colleagues at Savills’ Salisbury office in selling our property. The valuation was greater than we’d expected and yet Debbie-Ann achieved the asking price - twice in fact because the first buyers dropped out. Savills’ communications, handling of viewings and negotiations on our behalf were all excellent. Debbie-Ann and Clare ended up knowing our house almost as well as we did.
Chris · 25 November 2020
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Gary · 20 June 2019
Agent replied · 11 June 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Mark · 3 August 2020
Agent replied · 11 June 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotProfessional and proactive sales agency
Savills Rickmansworth acted professionally, proactively and sensitively in the probate sale of our family home. They were highly motivated and used their extensive database to find us a committed buyer and secure an excellent price. They were patient and understanding throughout the complex probate process and regularly kept our buyers updated with progress. Their communication throughout has been faultless and we couldn't recommend them more highly.
S · 1 April 2021
Agent replied · 11 June 2024
We're so pleased we could help you, it was our pleasure. And thank you for taking the time to review!Regards,Rickmansworth team
★★★★★ 4/5
TrustpilotRivergarth Malpas…
Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .
Mr · 13 June 2020
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
★★★★★ 5/5
TrustpilotImpeccable service
Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!
Alejandra · 19 December 2024
★★★★★ 1/5
TrustpilotVery difficult to hear as call was from…
Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!
Sally · 20 March 2024
Agent replied · 11 June 2024
Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.
★★★★★ 5/5
TrustpilotCould I express my sincere thanks to…
Could I express my sincere thanks to David Stafford from the Savills Clapham office. Faultless service throughout the transaction.Highly recommend.
Charles · 11 September 2020
Agent replied · 11 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotOur experience with Savills was…
Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏
Alicia · 6 October 2021
Agent replied · 11 June 2024
Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz
★★★★★ 4/5
TrustpilotGreat service from Savills Victoria Park
Good service from Savills Victoria Park Office. Ritesh who manages all of my properties has been great since he took over a year ago. Thank you.
S · 25 September 2024
Agent replied · 25 December 2024
Thank you for taking the time to review our service, S - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
