Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and very helpful.
The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.
KIM · 10 June 2022
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team
★★★★★ 1/5
TrustpilotReceived an email confirming viewing…
Received an email confirming viewing arrangements for today at 1.30. As a doctor it’s my daughters only day off this week.Before setting off from Birmingham to drive to Bristol I telephoned to make certain this was still on - went to voice mail. At 12.53 I received a call stating the tenant hadn’t agreed therefore we wouldn’t be able to view.Love the N.H.S. Sadly I don’t think so!
Christine · 9 July 2020
Agent replied · 11 June 2024
Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
★★★★★ 5/5
TrustpilotGreat experience, highly recommend
Very impressed with Aziz from the St John’s Wood branch who helped us find and rent our flat. Professional and courteous and ran smooth process with clear milestones from start to finish. Easy to communicate with and reachable virtually around the clock. Having dealt with a number of agencies in 11 years in Central London this was most certainly our best experience.
Max · 5 November 2021
Agent replied · 11 June 2024
Thank you, it was my pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Aziz
★★★★★ 5/5
TrustpilotI will give 5 stars for my manager…
I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.
Zheng · 18 September 2024
Agent replied · 25 December 2024
Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotProperty Management
I have had the pleasure of having Charlie Rogers of Savills assist me with the management of my property in Manchester. Through a number of difficult situations with a uncooperative tenant, she has been professional, efficient and timeous in her response. She has added value by always putting my interests as a landlord first and I would whole-heartedly recommend her.
Big · 11 February 2022
Agent replied · 11 June 2024
Thank you for your kind words. I am glad to have been able to help through a stressful time. Please let me know if there is anything else I can do to assist.Regards,Charlie
★★★★★ 5/5
TrustpilotCharles Fraser-Sampson - Savills - Excellent Job!
Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!
J · 4 June 2021
Agent replied · 11 June 2024
Thank you for your kind words, it was my pleasure!Regards,Charles
★★★★★ 5/5
TrustpilotExcellent service
Consistently excellent service from the Hackney Lettings team (in particular Sandy and Anthony) and Natasha in Property Management.
Daniel · 26 April 2024
★★★★★ 5/5
TrustpilotSavills Chiswick and particularly India…
Savills Chiswick and particularly India Tickner, with whom we mostly dealt, were professional, diligent and friendly. India provided good (and ultimately successful) advice about marketing and an effective link between us and the buyers, as well as with the buyers’ (rather inefficient) conveyancers. I would recommend her services.
John · 21 May 2021
★★★★★ 4/5
TrustpilotSavills Wilmslow were highly…
Savills Wilmslow were highly professional throughout a very extended sales process, many accompanied viewings and great service during the contract phase.
Anna · 6 December 2019
Agent replied · 11 June 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
TrustpilotOki has been very responsive and super…
Oki has been very responsive and super helpful throughout the process.
Charlotte · 16 March 2022
Agent replied · 11 June 2024
Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki
★★★★★ 5/5
TrustpilotSavills feedback
David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.
Neil · 20 June 2022
Agent replied · 11 June 2024
We appreciate you leaving such a kind review, thank you and all the best!
★★★★★ 5/5
TrustpilotMillie was an efficient and friendly…
Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.
Anna · 12 February 2021
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 4/5
TrustpilotMy second experience of using this…
My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks
Mary · 1 August 2022
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotGood work by Savills
Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.
Tim · 26 October 2023
★★★★★ 5/5
TrustpilotAmar was fantastic throughout the…
Amar was fantastic throughout the process, fully supportive every step of the way. Fantastic support and service !
John · 10 October 2020
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotA very professional service from…
A very professional service from beginning to end. Special thanks to Katy Stephenson in the Ipswich office who has been extremely helpful, always prompt to answer any questions and very friendly! I would not hesitate to use Savills again.
J · 30 August 2022
★★★★★ 5/5
TrustpilotThanks!
Aziz was very helpful and responsive- couldn’t have asked for better service. Thanks!
WN · 23 October 2021
Agent replied · 11 June 2024
Thank you so much for your kind words. I hope to work with you again in the future.Regards,Aziz
★★★★★ 5/5
TrustpilotAbsolutely the best estate agents in London!
Absolutely the best estate agents in London! Georgina Catton from the lettings team in the Islington branch helped me with my flat search in London and my experience working with her couldn't have been better! She was incredibly responsive, communicative and helpful throughout the entire process. The professionalism and attentiveness was beyond anything I have seen in London before. Would highly recommend!
Gamze · 12 August 2021
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Georgina
★★★★★ 1/5
TrustpilotAVOID AVOID. AVOID
Had the misfortune of contacting the Glasgow Office recently, looking for information on which to base a spend of 400k+The female agent was very ill informed and unready in her attempts to sell or muster customer interest.
Brian · 2 February 2024
Agent replied · 11 June 2024
Hi Brian, we are sorry to hear this and would like to hear more of your experience. If you could email any other detail to socialmedia@savills.com we would be grateful.
★★★★★ 4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
APT · 1 September 2020
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotGrateful review
I have been kept informed and updated with needs or requirements for my property. If I needed explanations I have been given them. Any communication has been polite and respectful, thank you.
Charlotte · 13 May 2024
Agent replied · 11 June 2024
We really appreciate your kind feedback, Charlotte. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
Sanisha · 25 November 2020
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
Semper · 27 October 2023
★★★★★ 1/5
GoogleThey contacted me for a development with 2-beds. When I asked them for a viewing, they said they only worked Monday to Friday from 9 to 16pm. No exceptions at all. My partner and I then went to request a morning off from work and we're at 9am at the property. We had a confirmation email with the person, the address and the date after 3 calls with Thalia. No one showed up so 10 minutes later we called the associate and she said the appointment was for the following Friday. When we clarified that we had a confirmation email and that it was her error, she just said she was not available and that we could wait. I had to ask for how long would the waiting be and she said around 40 minutes. If I cannot even trust you to organise appointments in a calendar, much less to buy a flat from you. Complete waste of our time and they never even sent an apology or contacted us afterwards.
Lyra · 15 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
