Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI wanted to thank Alex Hewitt who helped us finding the perfect flat in Mayfair. Alex was highly professional, providing great support in a friendly manner. It was not an easy job as we arrived from the US with no idea of the amount of paper work that needed to be done. Thank you Alex for your advice , your patience and your efficiency!
Veronique & Vianney Vales
Veronique · 25 August 2022
Agent replied · 24 August 2024
Dear Veronique and Vianney,
Thank you for taking the time to review our service - feedback is always incredibly helpful.
I’m delighted that we met/exceeded your expectations.
Kind regards,
Katie Wilson
Director, Head of Mayfair & St. James's Lettings
★★★★★ 5/5
GoogleWorking with Ellie Day at the Mayfair branch was a delight. She showed me exactly the sort of properties I wanted to see, she was professional but in no one 'salesy' or pushy and she was very patient! I highly recommend Ellie if you are looking for rentals in the West End of London, Jill Martin
J · 25 August 2023
Agent replied · 24 August 2024
Dear Jill,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Katie Heffernan
Head of Lettings, Savills Mayfair & St. James's
★★★★★ 5/5
GoogleEllie from Savill’s team in Mayfair was superb. Ellie’s responsiveness, reliability, and follow through represents the best in client service. …
Robert · 16 April 2025
Agent replied · 25 December 2024
Dear Robert,
Feedback is an invaluable reminder of the things that are important to our … More
★★★★★ 5/5
GoogleImy was excellent throughout the transaction process. Would recommend and thanks again for helping me secure my dream address!
Junchao · 16 April 2025
Agent replied · 25 December 2024
Dear Junchao,
Thank you for your kind words and for taking the time to post a review. I’m … More
★★★★★ 5/5
GoogleI wanted to thank Katie George who helped us finding the perfect flat in Mayfair. Katie was highly professional, providing great support in a friendly manner. It was not an easy job as I arrived from Germany with no idea of the amount of paper work that needed to be done. Thank you Katie for your advice , your patience and your efficiency!
Georgina · 25 August 2022
Agent replied · 24 August 2024
Dear Georgina,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Katie Heffernan
★★★★★ 5/5
GoogleThanks to Charles Cutting and his team we had a very successful sale of another property with Savills’s
Hashim · 25 March 2025
Agent replied · 26 July 2025
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours.
★★★★★ 5/5
GoogleReally great working alongside Savills .
Charlie and Imy were very professional, efficient and helpful .
Anthony · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleEllie Day was an absolute star, working with us to secure a rental property in W2. She was incredibly responsive, supportive and a delight to deal with. Highly recommend her to others looking for a property, Ellie really took the pain out of what can be a stressful process.
Jennifer · 25 August 2023
Agent replied · 24 August 2024
Dear Jennifer,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
Kind regards,
Katie Heffernan
Head of Lettings, Mayfair Office
★★★★★ 5/5
GoogleA massive thank you to Kitty Halley and Claire Reynolds who assisted with the sale of my father's flat. Their marketing was superb, and they were also very proactive- they secured an offer before the property even went live! I cannot thank them enough and would highly recommend!
Hayden · 25 August 2023
Agent replied · 24 August 2024
Dear Hayden,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Claire Reynolds
Head of Sales, Mayfair Office
★★★★★ 5/5
GoogleReceived excellent support from Bethany Brown and Savills Team Mayfair. I would highly recommend Savills and especially Bethany as a real estate agent as she was prompt, honest in her advice, and guided us through the process very well.
Umar · 26 February 2024
Agent replied · 24 August 2024
Dear Umar,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review your experience. I am delighted your experience of Savills was such a positive one.
Kind regards,
Bethany Brown
Savills Mayfair & St. James's
★★★★★ 5/5
GoogleSuperb experience with Ellie Day at Savills Mayfair.
From the viewings to the contract dealing Ellie made the whole process very efficient and easy.
Highly recommended.!
Chris · 10 August 2024
Agent replied · 24 August 2024
Dear Chris,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
Kind regards,
Katie Heffernan
Head of Lettings, Savills Mayfair
★★★★★ 5/5
GoogleCharles went above and beyond in helping us to buy a wonderful flat. He kept us in the loop at all times and was always lovely to deal with. Many thanks to charles!
B · 27 March 2024
Agent replied · 24 August 2024
Dear Bronwen,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
Kind regards,
Charles Cutting
Co-Head of Sales, Mayfair & St. James's
★★★★★ 5/5
GoogleKatie was brilliant. Although the standard marketing period is c. 2 months, within the first 10 days she had arranged and conducted 3 viewings with two prospective tenants and the flat was under offer within 3 weeks. Very smooth service all-round!
Joshua · 25 August 2023
Agent replied · 24 August 2024
Dear Joshua,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
Kind regards,
Katie Heffernan
Head of Lettings, Savills Mayfair & St. James's
★★★★★ 5/5
GoogleSavills provided faultless service throughout and delivered what I believe was a maximum return when selling our property. Calls were answered immediately, all the staff were highly professional and provided help when required that went far above expectation.
Frank · 16 April 2025
★★★★★ 5/5
GoogleBought a flat with the help of Imy Blunt from Savills. An absolutely fantastic experience, from showing us the flat, suggesting surveyors, chasing up odds and ends and ensuring conveyance was running according to plan, I cannot fault any aspect of the service we received from her. Would highly recommend to anyone.
Alex · 16 April 2025
Agent replied · 25 December 2024
Dear Alex,
Thank you for your feedback. It really helps us review our own performance and … More
★★★★★ 5/5
GoogleWe’ve had a great experience with Toby Simmonds at Savills Mayfair - friendly, professional, straightforward, constructive, calm, and most importantly super “on it” - the process has been faster and smoother than we’d dared imagine. Thanks Toby!
Ash · 25 August 2023
Agent replied · 24 August 2024
Dear Ash,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
Kind regards,
Toby Simmonds
Mayfair & St. James's Office
★★★★★ 5/5
GoogleI found my flat in London through Savills and I lived there for 4 years. From start to finish I had an excellent experience with Savills, in particular with Michael Patcha, Jodie Levantine, and the entire rest of the team. The building & apartment management was top tier and if any issues in regards to the apartment came up, they would be settled within the same week with relevant services attending at my earliest convenience.
I believe that this level of service is very unique and for me the strongest argument to choose Savills for renting an apartment.
My thanks go out to the whole team!
Philippe · 29 October 2023
Agent replied · 24 August 2024
Dear Philippe,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
Kind regards,
Katie Heffernan
Head of Lettings
★★★★★ 5/5
GoogleWe recently bought a property through Toby at Savills. We had an excellent experience throughout and would certainly recommend Toby to anyone looking to buy or sell in Mayfair.
A · 28 November 2023
Agent replied · 24 August 2024
Dear Mr Malik,
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
Kind regards,
Toby Simmonds
Savills Mayfair & St. James's
★★★★★ 5/5
GoogleClaire Reynolds and Toby Simmonds advised us on the recent sale of our apartment in Covent Garden. We were delighted with all aspects of the service provided by the Savills team, from the first visit to discuss market valuation, to devising a bespoke marketing strategy, to attracting a good number of potential buyers. We were thrilled to receive a full price offer within 5 weeks of launch and Toby helped to manage the sale process through to a successful conclusion just before Christmas. I have bought and sold through Savills a number of times and always feel impressed by their professionalism and well tell care of. Thank you.
Mark · 25 August 2023
Agent replied · 24 August 2024
Dear Mark,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Charles Cutting
Head of Department, Savills Mayfair
★★★★★ 5/5
GoogleI had the pleasure of working with Nicola from Savills, and I can't recommend her enough. She is incredibly helpful, professional, and a genuinely kind person, qualities that are not always easy to find in a bustling city like London. …
Carolina · 16 April 2025
Agent replied · 25 December 2024
Dear Carolina,
Thank you for your kind review and for taking the time to share your experience. … More
★★★★★ 5/5
GoogleIn November 2024 I mandated the Mayfair & St.James’s Lettings office of Savills London to rent my flat in St.James’s. From our first interaction the advice received was spot on and after a well managed onboarding process my property was put …
BigAl · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. … More
★★★★★ 5/5
GoogleI have engaged in numerous transactions with estate agents over the past 15yrs and have finally found one that I will stick with for the long run. Claire and her team have been the most professional and proactive that I have come across.
Vanessa · 25 August 2021
Agent replied · 24 August 2024
Dear Vanessa
Thank you for your kind words and taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations and that your experience of Savills was such a positive one.
We wish you the very best and hope to have the opportunity to work with you again in the future.
Kind regards
Claire
Claire Reynolds
Director
Co-Head of Prime Central London Residential
★★★★★ 5/5
GoogleCharles is an amazing agent. Very efficient and responsive throughout the sale process. Thanks.
Hiro · 26 February 2024
Agent replied · 24 August 2024
Dear Hiro,
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
Kind regards,
Charles Cutting
Co-Head of Sales
★★★★★ 5/5
Googlei purchased a property through Savills and dealt with Kitty O'Sullivan who was acting for the vendor. Kitty acted with integrity at all times and was always helpful when called upon in particular with a number of necessary viewings.PositiveResponsiveness, Professionalism
Tim · 25 August 2021
Agent replied · 24 August 2024
Dear Tim
Thank you so much for your feedback. It really helps us review our own performance and ensures our service is the best it can be. I am delighted your experience of Savills was such a positive one.
We wish you the very best and hope to have the opportunity to work with you again in the future.
Kind regards
Claire
Claire Reynolds
Director
Co-Head of Prime Central London Residential
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
