Trusted Agent profile · London

Savills London reviews

4.8

★★★★★ Excellent

119 reviews across 1 platform

36 North Audley Street, London, W1K 6ZJ

Part of Savills, see every office.

Savills's office in London, at 36 North Audley Street, is rated 4.8 out of 5 across 119 reviews on 1 platform, including 119 Google reviews rated 4.8.

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4.8 / 5

119

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Charles is an amazing agent. Very efficient and responsive throughout the sale process. Thanks.

Hiro · 10 October 2024

Agent replied · 24 August 2024

Dear Hiro, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Charles Cutting Co-Head of Sales

5/5

Google

Claire Reynolds and Toby Simmonds advised us on the recent sale of our apartment in Covent Garden. We were delighted with all aspects of the service provided by the Savills team, from the first visit to discuss market valuation, to devising a bespoke marketing strategy, to attracting a good number of potential buyers. We were thrilled to receive a full price offer within 5 weeks of launch and Toby helped to manage the sale process through to a successful conclusion just before Christmas. I have bought and sold through Savills a number of times and always feel impressed by their professionalism and well tell care of. Thank you.

Mark · 10 October 2023

Agent replied · 24 August 2024

Dear Mark, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Charles Cutting Head of Department, Savills Mayfair

5/5

Google

I found my flat in London through Savills and I lived there for 4 years. From start to finish I had an excellent experience with Savills, in particular with Michael Patcha, Jodie Levantine, and the entire rest of the team. The building & apartment management was top tier and if any issues in regards to the apartment came up, they would be settled within the same week with relevant services attending at my earliest convenience. I believe that this level of service is very unique and for me the strongest argument to choose Savills for renting an apartment. My thanks go out to the whole team!

Philippe · 10 October 2023

Agent replied · 24 August 2024

Dear Philippe, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Kind regards, Katie Heffernan Head of Lettings

5/5

Google

I have engaged in numerous transactions with estate agents over the past 15yrs and have finally found one that I will stick with for the long run. Claire and her team have been the most professional and proactive that I have come across.

Vanessa · 25 August 2021

Agent replied · 24 August 2024

Dear Vanessa Thank you for your kind words and taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations and that your experience of Savills was such a positive one. We wish you the very best and hope to have the opportunity to work with you again in the future. Kind regards Claire Claire Reynolds Director Co-Head of Prime Central London Residential

5/5

Google

i purchased a property through Savills and dealt with Kitty O'Sullivan who was acting for the vendor. Kitty acted with integrity at all times and was always helpful when called upon in particular with a number of necessary viewings.PositiveResponsiveness, Professionalism

Tim · 25 August 2021

Agent replied · 24 August 2024

Dear Tim Thank you so much for your feedback. It really helps us review our own performance and ensures our service is the best it can be. I am delighted your experience of Savills was such a positive one. We wish you the very best and hope to have the opportunity to work with you again in the future. Kind regards Claire Claire Reynolds Director Co-Head of Prime Central London Residential

5/5

Google

We moved to London from overseas with a pet and it was proving very difficult to find an apartment. After seeing many places all over the city, we reached out to the Savills Mayfair and St James’s Lettings office and Katie George helped us find a great apartment that fit our needs even though it wasn't one we would have likely noticed on our own. Katie did a great job and we can't recommend her enough, particularly if you have a pet. Thanks again to Katie and everyone at the very professional and helpful Savills team.

Hunter · 25 August 2022

Agent replied · 24 August 2024

Dear Hunter, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations. Kind regards, Katie Heffernan

5/5

Google

Cannot recommend Toby Simmonds and Charles Cutting highly enough. Always available to make sure that the deal gets done!

Simon · 10 October 2023

Agent replied · 24 August 2024

Dear Simon, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations. Kind regards, Toby Simmonds Mayfair & St. James's Office

5/5

Google

Sale of flat in Quadrangle Tower, London I wish to express my appreciation for the good work of Mr. Charles Cutting and his sales team. Although I live thousands of miles away in Hong Kong and communication was solely by emails, I could still feel the enthusiasm with which the sales team handled the sale and the way they threw their whole weight behind to bring about the sale. I will certainly recommend Savills Sales Agents to all my friends and acquaintances.

Happy · 10 October 2024

5/5

Google

Just completed a purchase and couldn’t recommend Savills highly enough. Great experience and special mention to Toby - highly recommended

Marius · 25 August 2023

Agent replied · 24 August 2024

Dear Marius, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Charles Cutting Mayfair & St. James's Sales

5/5

Google

Katie George was super easy to deal with. Katie was super responsive to messages and emails and ensured the process went as smoothly as possible. Highly recommend. Thank you Katie!

Tom · 25 August 2022

Agent replied · 24 August 2024

Dear Tom, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations. Kind regards, Katie Heffernan

5/5

Google

Our family purchased a property at Albion Street and Kitty O' Sullivan was most helpful and professional throughout the buying process. I would recommend her to my friends and contact. All the best Kitty !PositiveResponsiveness, Professionalism

Eric · 25 August 2021

Agent replied · 24 August 2024

Dear Eric Thank you so much for your feedback and taking the time to review our service. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home, and hope to have the opportunity to work with you again in the future. Kind regards Claire Claire Reynolds Director Co-Head of Prime Central London Residential

5/5

Google

Toby was patient, understanding and really helpful in getting the purchase done. Thank you !

Tyke · 10 October 2023

Agent replied · 24 August 2024

Dear Tyke, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours. Kind regards, Toby Simmonds Mayfair & St. James's Office

5/5

Google

Pritesh has recently started managing our flat. However, I already can say that he is friendly, reliable, and quick to help whenever something comes up. It makes living here easy and stress-free)

Nika · 16 February 2026

5/5

Google

Such a great experience with Toby Simmonds and the Savills team helping me find my dream apartment. As an American buying for the first time in the UK, Toby took the utmost care to explain every last detail I would need to know and took away a lot of the stresses of buying. Am super grateful for their efforts and would highly recommend.

Kara · 25 August 2023

Agent replied · 24 August 2024

Dear Kara, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Toby Simmonds Mayfair Sales

5/5

Google

I found Ellie Day to be extremely helpful, kind, and highly capable in meeting the exact needs of her clients. I was very pleased with her service, her efficiency in finding the perfect property, and her thoroughness in finalising all necessary details.

Maja · 10 October 2024

Agent replied · 24 August 2024

Dear Maja, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Kind regards, Katie Heffernan Head of Lettings, Mayfair & St. James's

4/5

Google

Couldn't be happier with the service!

Hườn · 25 November 2025

Agent replied · 25 December 2025

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Katie George was awesome! I would highly recommend her-

Karyn · 10 October 2023

Agent replied · 24 August 2024

Dear Karyn, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Katie Heffernan Head of Lettings, Savills Mayfair

4/5

Google

Definitely high-quality!

Ngọc · 25 November 2025

Agent replied · 25 December 2025

Thank you for taking the time to review our service - feedback is always incredibly helpful.

5/5

Google

Savills did a phenomenal job selling our gorgeous garden apartment. They really succeeded where others could not, using creativity and technology to ensure we put our best foot forward. Professional, attentive, smart, and everything else you could ask for from an agent, Claire, Kitty and their team delivered a great result. We wish them the best of luck as they grow Savills Mayfair from strength to strength.

Daniel · 25 August 2022

Agent replied · 24 August 2024

Dear Daniel, Thank you for your kind words and for taking the time to post a review. Kitty and I are delighted to have achieved the successful sale for you and we are delighted you were happy with our service. We hope to have the opportunity to work with you again in the future. Kind regards Claire and Kitty

5/5

Google

Alex is a great agent. Super helpful right the way until the end of the process. He was responsive and diligent. Highly recommendPositiveResponsiveness

Tina · 25 August 2021

Agent replied · 24 August 2024

Dear Tina Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards Katie Director Head of Mayfair & St. James's Lettings

5/5

Google

I recently moved into my new flat in Mayfair with a high school friend. I was helped during the whole process by Ellie Day. She was tremendously helpful and available in finding options for our student budget. Once the flat was found, the process was quite speedy with a few documents to send over before the flat was ours. Great agency, fantastic agent.

Lucas · 10 October 2024

5/5

Google

It was really easy to find my apartment with Victoria, every time I had a question she took her time to explain. Glad to have choose this company.

Melissa · 10 October 2025

5/5

Google

We had an excellent experience with Savills, in particular with Toby Simmonds who followed us every step until the sale was completed (even if we are in Italy while the property was in London). We can only recommend the agency and Mr. Toby Simmonds!

Valeria · 10 October 2023

Agent replied · 24 August 2024

Dear Valeria, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Kind regards, Toby Simmonds Savills Mayfair & St. James's

5/5

Google

Dean was a wonderful Agent to help us find our new home. we only had a very short time Right before Christmas to find a place and get all the papers going, he was all the time available and very helpful with everything! Thank you so much Dean for your excellent work

Karolina · 25 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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