Trusted Agent profile · London

Sandersons London reviews

4.7

★★★★★ Excellent

271 reviews across 2 platforms

108, Holland Park Avenue, London, W11 4UA

Sandersons's office in London, at 108, is rated 4.7 out of 5 across 271 reviews on two platforms, including 212 Google reviews rated 4.6.

Google logo

4.6 / 5

212

Reviews on Google

This office

Trustpilot logo

59

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I approached Sandersons after facing slight difficulties with other agents in the area. I must admit, I was not disappointed. I was assisted by Sonja, who seemed attentive and understanding of my requirements. I was shown a number of properties that matched my exact criteria within my own time constraints. I feel that I was not pressured or treated simply like a client. The agent was amicable yet professional, and I thoroughly enjoyed my experience with her. I cannot recommend the services offered to me enough, and I shall endeavour to seek out Sonja again the next time I require to chose a property. Very impressed!

Cheragh · 18 June 2017

5/5

Google

Although the majority of my portfolio is based around Holland Park, Sandersons were willing to assist me in the sale of one of my properties in Harrow. Where other agents had failed to get one offer, Sandersons achieved more than one and ultimately the necessary sale figure I required, all in a quicker time-frame than expected. I find the team at Sandersons a breath of fresh air, all professional, courteous and honest. I was very happy with Sandersons and will use them again.

Simon · 18 June 2017

5/5

Google

Beautiful apartment, well located, everything new and functional. The host was very polite and always available. I recommend it and intend to return soon.

Rosana · 19 January 2025

5/5

Trustpilot

helpful

professional, friendly and responsive. Great selection of flats, romana and atlanta were very helpful.

Ash · 21 May 2025

5/5

Google

I have a couple of properties being let by Sandersons at the moment and have a had a relationship with the company for several years. They have always been prompt in responding to me (or my family) with any problems or queries that have arisen and handled any situation diligently and attentively. Additionally, they have a great knowledge of Kensington and the surrounding areas and have given me some invaluable advice with regards to property investment. Very thankful and happy customer!

Sam · 18 June 2016

5/5

Google

Sanderson's were extremely helpful with helping me find a flat in Ladbroke Grove, and made the move in process very smooth

John · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for the 5 star review John, we appreciate it.

5/5

Google

Matthew and Sandersons are the best in the business! I highly recommend them to anyone who needs property advice.

Juliana · 22 July 2023

Agent replied · 16 June 2024

Thank you very much for the 5 star review Juliana! We appreciate the positive feedback.

5/5

Google

Very organized agency, with helpful staff. Friendly and quick, they helped with any concerns and found the right flat.

Fotini · 22 July 2023

Agent replied · 16 June 2024

Thank you for the 5 star review and positive feedback Fotini it is much appreciated!

5/5

Google

Charlotte - the property manager is a gem. She’s very attentive and responds quickly to any questions, issues, or updates.

Mer · 17 June 2023

Agent replied · 16 June 2024

Thank you very much for your 5 star review!

5/5

Google

From the moment I made my first telephone enquiry to actually moving into my new flat, Sandersons were unbelievably helpful in every way. They made the process effortless for me and I highly recommend them to everyone who is looking for a new property.

Tarek · 18 June 2018

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

5/5

Google

Great experience with Sandersons and Alessandro. Really professional, everything was taken care of in a timely manner and we couldn't be happier about moving into our new rental flat this weekend. Would definitely consider using them again if we are ever re-evaluating options. Highly recommended!

Gillian · 18 June 2016

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

I have rented my flat, staff they quite responsible and professionally. helps me solve problems quickly and affectively.

Mo · 17 June 2023

Agent replied · 16 June 2024

Thank you for the 5 star review Mo!

5/5

Google

I have worked twice with Sanderson to let my property. Very professional, responsive and easy to work with.

Warren · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for the positive feedback Warren. We look forward to working with you again!

1/5

Google

Not the most helpful agency I've dealt with. They won't hesitate to nickel and dime you for every last cent of your deposit. Not the most consistent with property management either. I would suggest going with one of the larger agents - at least you know what you're getting there.

RJ · 17 June 2023

1/5

Google

Lied to us about most things about the house & contract to get us to sign a lease. They will ignore your emails or tell you that they'll take care of things only to never do so. We can't wait for our lease to end so we never have to deal with them again. If you haven't signed with them yet: RUN!NegativeResponsiveness, Quality, Professionalism, Value

Hannes · 17 June 2021

5/5

Google

I recommend very highly Sandersons in Notting Hill. Very professional, efficient and helpful.

Susan · 22 July 2023

Agent replied · 16 June 2024

Thank you for the 5 star review Susan it's greatly appreciated!

5/5

Google

Was a pleasure dealing with sandersons from start to finish. Dealt with noel who guided me step by step through the process of letting my property. Was very happy with the tenant and the rent achieved ! Thoroughly recommended

Simran · 18 June 2018

Agent replied · 16 June 2024

Thank you Simran.

5/5

Google

Sandersons have always been very helpful, both when I moved in and as managers of the property I'm living in. Always quick to respond to any household problems, their customer service is excellent. Highly recommended estate agents. Thank you .

Sarah · 18 June 2017

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

5/5

Google

I highly reccommend this property company, very helpful, professional and quick to respond.

Christian · 17 June 2023

Agent replied · 16 June 2024

Thank you for the 5 star review Christian, it is greatly appreciated.

5/5

Google

Spoke to one of the Sanderson team this morning looking for some information. The first impressions of this company are fantastic, polite and extremely professional from the outset.PositiveProfessionalism

Scott · 17 June 2021

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

Always a great experience to work with Sanderson and specially Mathew

Irina · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us a great review Irina. We really appreciate your kind words!

5/5

Google

Amazing hosts! Very helpful and genuine

Benjamin · 8 April 2025

5/5

Google

They're very helpful and helped us with a fantastic stay. Highly recommended!!

Nimish · 18 January 2025

1/5

Google

I rent a room furness road NW10 for min. 6mo. Stay, after 4 month I went in holiday for six week when I back to the house they evicted all flatmate in the house and take my personal belongs , very unprofessional

G · 17 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sandersons's Google reviews
The Trusted Agent

Is this your office? Claim your page.