Trusted Agent profile · London
★★★★★
2,163 reviews across 2 platforms
New Broad Street House, 35 New Broad Street, London, EC2M 1NH
Part of SAB Saint Andrews Bureau Ltd, see every office.
SAB Saint Andrews Bureau Ltd's office in London, at New Broad Street House, is rated 3.9 out of 5 across 2,163 reviews on two platforms, including 233 Google reviews rated 3.7. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst experience I've ever had
Worst experience I've ever had with any kind of company! I had multiple issues with them but the worst is that they improperly charged me more than 1000 USD, I've been talking with their support for more than a month and after someone finally said they would refund me, they charged even more!! It's absurd!
3/5
TrustpilotRental price
The staff is very accommodating and professional. My issue is that we are being charged extra to use the lan ports and the rent is already expensive as is.
5/5
TrustpilotBusiness networking event that attracts many people
The staff is very friendly and hostability is excellent. The office atmosphere is bright and very comfortable.The monthly business networking events are very successful and helpful for networking.I appreciate it very much.
5/5
TrustpilotI find the location so handy and the…
I find the location so handy and the staff are so friendly.
5/5
TrustpilotI recommend
The policy regarding the clients is exactly what it should be. Staff young, helpful, polite. Clean and friendly people. In a word, helps me with my business.
5/5
TrustpilotVenue Environment
The venue itself is an ideal working environment: quiet, well-lit, air-conditioned. It means one can work efficiently for long periods of time without feeling exhausted at the end of the day.
4/5
TrustpilotMostly great
Friendly team; great facilities. High marginal cost for things like printing. Accounting function can sometimes charge for things incorrectly.
5/5
TrustpilotCustomer Service is very helpful either…
Customer Service is very helpful either by phone or email. They always get back to me and respond accordingly.
5/5
TrustpilotThe staff is very friendly and accommodating
The staff is very friendly and helpful and accommodating to client needs even if you are visiting from another center where you are a member. They genuinely know what customer service means!
1/5
TrustpilotTHE WORST COMPANY EVER
A beautiful building but a terrible organisation. Poor customer service. No Respect to clients and all about profits. MUST AVOID
Hello Adam,I apologise that you feel disappointed.Our team is always available to support our customers with payment, billing, and account-related questions. This allows Centre Teams to focus on your well-being and ensuring you get the most of your workspace as well as your community. We are deeply sorry to learn about your current circumstances as a result of COVID-19; however, your offices have remained available and Regus cannot take responsibility for any business decisions you have to take. Please understand that we also have a business to run, with our own costs, and it’s not unreasonable to ask our customers to pay for services that we provide. Please remember that you can check your agreement, amend services, make meeting room bookings, review and pay all your invoices at any time through your online account, available at www.regus.com. We shall contact you again to clarify any pending concerns. Thank you for your understanding. All the best, Sandra Melody Head of Customer Services
5/5
TrustpilotNucleus IT's office away from home
Nucleus IT is proud to be associated with Spaces which has become our default office away from home. their staff is extremely friendly, very helpful and always willing to assist where need be.The facilities are well equipped, with loads of space, convenient access, and all the amenities one needs to be productive
5/5
TrustpilotIt's simply a great place
Amazing facility, fascinating location, and the best support team and service! Also a very friendly atmosphere and great for working/collaborating!
5/5
TrustpilotSarah and AJ are the best
Sarah and AJ are the best! They are kind, attentive and always find a solution for anything that comes up.
5/5
TrustpilotSPACES - a great business solution for small companies
Friendly and professional service of reception staff - Mr Mateusz, Mrs Joanna and Mrs Katarzyna. Thank you all very much for many years of business service support
5/5
TrustpilotOutstanding
The locations are beatiful, the meeting rooms are simple and productive, the lounge areas are warm and modern. The team on-site is always available and willing to support you.
5/5
GoogleI have used the space on many occasions. I have always found the staff always helpful even when the centre is really busy. I look forward to uaing the downstairs space again soon
5/5
TrustpilotBrilliant Workspace
Perfect premises for small businesses and start ups. The Staff can't help enough and are always on hand if you need anything. Bright modern communal spaces and offices with a variety of meeting rooms and bookable spaces should you need to host bigger meetings or gatherings outside your office space.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, it’s just another Regus rip you off scam. Rolling Monthly contract cancelled after two months. Then they invoice me for £618.00 in order to forward my post and telephone calls. I’ve never even had an address or phone service, it was just a desk. I really hope IWG goes under
3/5
TrustpilotOnline account access
I have not been able to access my online account, for more than a month now-I need this corrected
Hello Lerato,Thank you for sharing this with us.As confirmed on 6 January 2021, we have now amended your login email address for you. You will now be able to successfully login and manage your account online.Should there be anything further I can assist you with then please do not hesitate to contact me directly at sandra.melody@regus.com. Warm regards, Sandra Melody Head of Customer Services
5/5
TrustpilotAlways a great place to work with an…
Always a great place to work with an amazing view.
5/5
TrustpilotGreat day in the office with the Bake…
Great day in the office with the Bake Off, good way to get people from different companies engaged with each other.
5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff, pleasant office and a good reachable location.Maybe the sanitary room on the first floor is in need of improvement. Hygiene etc.
5/5
TrustpilotReceptionists and cleaness
Receptionists, Sandi and Justin are always helpful and have great energy. Also, the office is always kept clean and the kitchen as well. We are happy to be here!
5/5
TrustpilotGreat staff
Great staff, clean, functional offices, great location
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