Robinson Jackson reviews

★★★★★ 1/5

Google

Very poor service. Very neglecting irresponsible service for tenant.

Ethan · 13 January 2026

★★★★★ 5/5

Google

Robinson Jackson have great local knowledge, provided a professional and friendly service, and were the least expensive local agent to boot. They were always responsive, and I felt like they genuinely cared about providing a top service as a matter of professional pride. Their advice was spot on and they marketed the house really well. When the buyer was slow and a bit flaky towards the end they were super on it and kept me updated. They went above and beyond, even going out to the house for me when the date for completion came round suddenly and I wasn't able to get there to do the final meter readings! Thoroughly recommend them, this is the second time I've used them and have had the same great service both times.PositiveResponsiveness, Quality, Professionalism, Value

Elly · 8 October 2024

★★★★★ 5/5

Google

Cannot thank Sam enough for all her help. She has been a beacon of light during a very difficult couple of years, when most people were letting us down Sam always reassured us every step of the way and kept is informed constantly whether good news or bad. Highly recommend.

Daryl · 7 October 2023

★★★★★ 5/5

Google

Friendly service and staff who gave us all the advice we needed according to a fluctuating market. We recieved weekly report on the state of the local selling market. Sale took longer than expected for a chain of two but we got there in the end, due to the persistence of us and estate agents.

Andrew · 21 May 2024

★★★★★ 5/5

Google

I cannot rate Sam in the progression team for all her support and communication. She really was amazing and helped as much as she good with the whole process. Can’t say it wasn’t stressful but moving always is!

Emma · 3 February 2025

★★★★★ 5/5

Google

We worked with Will, Sam and Lauren and it was a pleasure. We had a stressful move with a very difficult chain, and the team pushed for us. As an American, I can be quite pushy, and they were very patient with us, responding to our emails promptly and taking our calls. As a buyer, I felt they had our backs. Thank you to the team for your help!

Stephanie · 26 March 2021

★★★★★ 5/5

Google

Lovely viewing with Lisa. Very knowledgeable

Alysha · 22 August 2026

★★★★★ 5/5

Google

Very pleased with the Service I got from the Eltham branch. I needed the entire transaction to take place on a specific day and the Team (specifically Sam) made it happen even though the time we had was quite limited. Sam kept on top of the entire process and answered all my questions. Thank you all - once again!

ΕΛΕΝΗ · 17 June 2022

★★★★★ 5/5

Google

Professional, experienced and incredibly helpful. Highly recommend!

Harley · 13 November 2025

★★★★★ 5/5

Google

Excellent. Theo was really knowledgable and helpful

George · 23 December 2023

★★★★★ 5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 10 November 2022

★★★★★ 5/5

Google

Thanks to Robinson Jackson (and Theo in particular!) for helping us in our house search. Though we ultimately didn't purchase through them we met a lot of agents over the months we were looking and they were some of the best at understanding our search criteria and needs. They were also incredibly accommodating about our schedules, and the fact they are open on Sundays was a huge plus.

Rachel · 23 September 2019

★★★★★ 5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 15 October 2022

★★★★★ 5/5

Google

Great service, definitely recommend! Would use again.

Alice · 13 October 2025

★★★★★ 5/5

Google

Theo was super-helpful and understood what I was looking for. He is very knowledgeable of the local property market and I would recommend him both for selling your property or for when you are looking to buy. Thanks, again, Theo!

Eleanor · 28 September 2023

★★★★★ 5/5

Google

Good customer service

Zhu · 13 November 2025

★★★★★ 5/5

Google

The support and service from the Robinson-Jackson team was amazing. Will, Theo and the team were great. Their advice and support throughout the process was invaluable. They never gave up chasing people and professionals for us, and our completion happened just in the nick of time for 30 June.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 27 August 2022

★★★★★ 5/5

Google

Would highly recommend Robinson Jackson,from the first meeting with them to completion they were brilliant,was always happy to help with any queries etc,would also like to say a massive thankyou to Sam from the blackfen office who was amazing,thankyou all

Tammy · 27 July 2024

★★★★★ 5/5

Google

The sales progressing team at RJ were absolutely brilliant, in particular I would like to thank Sam who was so helpful and efficient throughout the sales progress - she is an asset to the team and I knew I could rely on her at every stage. Thank you once again Sam!

Charlotte · 16 August 2022

★★★★★ 1/5

Google

Viewed a house, agent said there was no offers made so far. A few days later I asked if there has been an offer made they said no and on the same instant I put an offer in and the sales agent said there has been an offer for over the price …

Fabio · 13 April 2025

★★★★★ 5/5

Google

The whole team From Theo & Jack who handled the advertising viewings etc, to the follow up administrative elements of selling my house was quite fluid & kept me well informed as to what was happening. Thank you all for your input.

Paul · 21 April 2024

★★★★★ 5/5

Google

Fantastic help and support from you through out the all process, They were very responsive from start to finish. I was really impressed with Robinson-Jackson, I already recommend to my friend Huge thanks especially to Theo & Samantha 😊 …

Athistaruby · 21 April 2024

★★★★★ 5/5

Google

Amazing Agents. They help the process of buying and seller move quickly and smoothly. They keep me up to date all along the way. Theo was great help and always just a phone call away if I had any questions.

Lena · 12 February 2023

★★★★★ 5/5

Google

I can recommend using Robinson Jackson Eltham Estate Agents as a professional team keen to complete your sale/purchase. Answered all queries quickly and ensured all viewings were conducted with professionalism, care and courtesy.

Penny · 27 July 2024