Trusted Agent profile · London
★★★★★
211 reviews across 3 platforms
19 Margaret Street, London, W1W 8RR
Robert Irving Burns's office in London, at 19 Margaret Street, is rated 4.0 out of 5 across 211 reviews on three platforms, including 157 Google reviews rated 3.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI've been a tenant for over 3 years at one of the apartments in Fitzrovia managed by RIB. It has been the best estate agency experience I've had so far due to their professionalism and prompt responses. The senior property manager, Rosy, is …
5/5
GoogleWe have been using RIB to sell our properties for over 25 years and we have always found them to be honest, knowledgeable, accommodating and incredibly responsive. David Caldeira in particular is a pleasure to work with and I could not recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently rented a 2 bedroom flat in Fitzrovia, through Viola. She was professional, responsive and really listened to what I was looking for (something which many other estate agents don't do). The process was smooth and relatively painless, I would happily recommend to my friends and will be in touch when looking to rent/buy in the future.
5/5
TrustpilotChris from RIB is a superstar
Chris from RIB is a superstar, I have found my dream flat thanks to her.
4/5
GoogleRIB made our letting experience excellent. They were really good in the letting and managing process. We lived during a year in a cozy and comfortable flat, in a friendly and well located neighborhood. Furthermore, RIB responded to each of our requests and managed to have a fluent communication with the landlord. We fully recommend RIB´s letting.
5/5
GoogleResponsive , professional & straight forward - RIB was the estate agent involved in my recent purchase of a property. I found David C at RIB v professional through out the whole process. I would highly recommend working with David at RIB in a heart beat
5/5
GoogleVery happy we found a lovely flat with RIB in central London for the past two years. Rosy Pradhan, who was our property manager, was helpful in assisting with any problems we faced with the flat, such as minor leakages.
5/5
GoogleRIB has been excellent to work with. I'm really grateful for the support we have received from Rebecca, who has been really helpful to and quick to respond to any questions or worries. A really positive experience
5/5
GoogleResponsive , professional & straight forward - RIB was the estate agent involved in my recent purchase of a property. I found David C at RIB v professional through out the whole process. I would highly recommend working with David at RIB in a heart beat
5/5
GoogleWalk in and talk to them. Friendly, knowledgeable and more than they first appear recommended to me by others and I haven't been disappointed. Around for years but seems to have a new management team?? Spoke with Simon about property management. Coffee could have been better but property wise absolutely brilliant. No hesitation.
5/5
GoogleAmazing attention and engagement; facilitated the conversation and helped us get our dream flat. I would like to especially mention Maria, whose dedication and professionalism helped us tremendously
5/5
GoogleAmazing experience！Maria provided the best service with great patient. As the renter I can see the communication between the agency and the landlord is also fluent. Highly recommend!
5/5
GoogleThe people at RIB couldn't be more helpful and they are really nice and easy to deal with. I'm so pleased to work with them. Dealing with flat letting can be stressful but they really take the stress out.PositiveResponsiveness, Professionalism
5/5
GoogleI’ve had a great experience with RIB. Rebecca, in particular, was very attentive and helpful during the whole process, and responded quickly to all my messages and queries.
5/5
GoogleI’ve had a great experience with RIB. Rebecca, in particular, was very attentive and helpful during the whole process, and responded quickly to all my messages and queries.
5/5
GoogleRIB are very refreshing to deal with in the modern world of estate agency. They are honest, knowledgeable and hard working. I have used the company on all levels and found them to be far more approachable and flexible than other agents in the area. Highly recommendable.
5/5
GoogleAmazing experience！Maria provided the best service with great patient. As the renter I can see the communication between the agency and the landlord is also fluent. Highly recommend!
5/5
Googlei had a viewing with Sam Ghadakchi, he was very helpful and friendly, I can highly recommend him as an estate agent.
5/5
GoogleI found Siobhan a nice person to deal with. Thank you.
Hi Marios, We are delighted that we have provided you with an excellent service which reflects our values as a company. We hope we can continue to assist you in the future. In addition, we will also pass on your thanks to Siobhan and ensure that we continue to provide a first class service. Thank you. Robert Irving Burns
5/5
GoogleI purchased an apartment in Fitzrovia through RIB and I must say I was hugely impressed with the service they offered. Professional, helpful and more than anything, considerate, something missing from business these day. Would highly recommend to anyone in the area looking to buy.
5/5
GoogleIssy at RBI is amazing. The flat rental process went quickly and smoothly. Always helped with whatever questions I've had. Can highly recommend and will definitely work with her again
4/5
GoogleWe bought a property through Grace Onek at RIB. We ran into a few problems following results of searches, but Grace effectively liaised with the vendor to find a resolution, allowing us to complete the purchase within 5 weeks of our first viewing.
5/5
GoogleI have been particularly impressed by the professionalism of Julia Garber, the Head of Residential Lettings. She helped us throughout the renting period exceptionally. Would highly recommend RIB.
5/5
GoogleOur agent, Rebecca, was great--super attentive, prompt with replies, and checked in with us post moving :)
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