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Ringley Limited London reviews

★★★★★ Excellent

890 reviews across 1 platform

1 Castle Rd, London, NW1 8PR

Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.

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4.5 / 5

890

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Joanne was really helpful with the whole process when we moved in our new apartment. Also, very jolly person as well.

Gelli · 23 May 2025

Agent replied · 24 March 2026

Thank you for leaving Joanne a five star review

5/5

Google

I viewed a property with Muvin Brokerage and had a great experience from start to finish. Ameila Dowie showed me around the property and was extremely professional, knowledgeable, and helpful, answering all of my questions clearly and confidently. A special thanks as well to Daniel for following up promptly with a phone call to check if I had any further questions. Excellent communication and customer service throughout. I would highly recommend this estate agent.

B · 6 February 2026

5/5

Google

Mckay property has been fantastic from start to finish. We went to them because of reputation and it was well deserved. My family and I were selling our late father's home and as well as being compassionate to our situation, they were absolute professionals. They began by producing a 3D tour of the house, (which was a service other agents didn't provide) and put together a really detailed portfolio of the house. They were tireless in coming up with new ways to advertise the house. They kept us informed of all developments and were quick to get back to us with when we had questions. In tricky market conditions, they got us the buyer at the right price. Amazing service, so thanks to Adam and Micheal

Peter · 6 September 2020

Agent replied · 6 September 2026

Thank you Peter. Very kind of you to leave such a lovely review.

5/5

Google

I live in William Mundy way and I like the way the building is well maintained and tidy. Thank you team for your efforts especially Maria, who takes good care of the whole building. Always saw in a cheerful mood and dedicated towards her job.

Shrinivas · 22 May 2024

Agent replied · 15 November 2023

Good Afternoon Thank you for leaving Maria a five star review

5/5

Google

I have had a great experience so far with Ringley. A special mention to Joanne who has never failed to pick up a phone call and ensured the process was as smooth as possible as my girlfriend and I move into our first home together.

Jean · 22 May 2024

Agent replied · 30 December 2023

Thank you Jean for leaving such great feedback for Joanne. I hope you and your girlfriend enjoy your new home together.

5/5

Google

The attention of the agent Tianna was excellent she always responds us all question even when she was on vacation

Diana · 22 May 2025

Agent replied · 24 August 2024

Great to hear how Tianna was able to assist you, thank you for your five star review

1/5

Google

An absolute shambles here at Southpoint flats. Complete mismanagement, incredibly delayed and overpriced repairs, overspent by £31k unnecessarily, shifted cost onto all residents, didn’t manage fee dodgers properly. It would take them months to reply to emails, if at all. They’d send errors in emails, refuted our observations and used overpriced London-based companies, despite us being nowhere near London. And if we didn’t think they could get any worse, we then served them notice and it became abysmal. Absolutely abysmal. Avoid at all costs.

Ashley · 9 December 2025

1/5

Google

Years and years of hell from this company. AVOID LIKE THE PLAGUE. If I could give them no stars I would. Put us in debt of over 30k! Use overpriced and shoddy companies and workmen to get work done, that’s if you can get them to do it in the first place. Getting us to sign off on accounts and figures and then changing the numbers afterwards. Don’t chase people who don’t pay their service charge, barely provide a basic service. And when you leave they make you give 3 months notice, still charge you and then do even less work and make handover very difficult for the next company. Honestly it’s been the worst 3 years dealing with them. Do not put yourselves through it, it will ruin your finances and mental health!

Penny · 9 December 2025

5/5

Google

Joanne was so helpful and kind many thanks

Zeinab · 23 September 2025

Agent replied · 24 March 2026

Thank you for leaving feedback based on your interactions with Joanne

5/5

Google

With Ringley with had the best Property Manager I have seen in the estate. Working with Catherine has been great. She has consistently got the job done and exceeded my expectation. Very professional, organised, knowledgeable and in general …

Stefano · 22 August 2024

Agent replied · 24 August 2024

Thank you Stefano for leaving such a great review for Catherine.

5/5

Google

We recently moved into Hunslet House and had an outstanding experience with our letting agent, Tianna. From the very beginning, Tianna was incredibly helpful, starting with booking our virtual viewing and continuing all the way through to …

Akhil · 22 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a five star review for Tianna, it is great to read about the assistance she has provided you

5/5

Google

Very helpful and friendly team that helped us with both our sale and purchase. Would 100% recommend and will definitely be using them again in future if we look to move again!

Lee · 6 April 2026

Agent replied · 6 September 2026

Thanks Lee for you feedback, greatly appreciated and we hope to be able to help you again in the future.

5/5

Google

From the moment I first spoke to Chloe on the phone I really hoped this would be the estate agents to find us our home.. her professionalism and positive energy made the conversation so natural and left me feeling excited to work with this agency. At our viewings Ollie made it so easy and answered all our questions fully with such honestly which left us feeling very confident with them as a company. We then dealt with Paul who again continued the brilliant service and helped us get the place we wanted. I couldn’t recommend this agency enough, so far we have been more than happy with them and how they have dealt with every step. They are friendly, informative and make it all seem easy. Nothing is ever a problem for them and they go out of there way to help you. They really do seem to be more than just estate agents and I hope to continue working with them over the years to come. Thanks for everything Mackay!!

Amy · 6 September 2019

Agent replied · 6 September 2026

Thank you for such a lovely review. We all love to help people move. We are so pleased you have been happy with our service.

5/5

Google

I moved into a rented property 2 years ago. The agent who helped me view the property is sadly no longer with mackays but she is now my neighbour, she was amazing. I didn’t think anyone would come close.. We’ve had a few ups and downs but they have generally been brilliant. Rachel is now my main contact and she is very professional, extremely polite and has helped me with a few difficulties we couldn’t have dealt with ourselves. She’s been amazing! This estate agents and their team - most importantly Rachel - are a true asset to Mackays, I will definitely rent from Mackays again if I was to ever move again . Thank you x

Leah · 6 September 2019

Agent replied · 6 September 2026

We are very pleased you have had a good experience with our Team. We look forward to working with you for many more years we hope.

5/5

Google

Its a real pleasure to work with such a professional company. Adam and his team are so engaged with the local community, promoting the area through their social media and helping other businesses prosper. This leads on to them having their finger on the pulse! Their knowledge of the area and the property market is second to none. The marketing of properties is innovative, eye catching and absolutely absorbing. There is no better agent to help you sell your home or find what you are looking for.

Alice · 6 September 2019

Agent replied · 6 September 2026

Hi Alice, Thank you for such a lovely review! All the best!

5/5

Google

I purchased my flat through Mackay in 2018 and had a fantastic experience, so when I came to lease it earlier this year it was a no-brainer to go back to them. Rachel was fantastic and helped me through the leasing process which I'd never done before. No question was too stupid and they did everything they could to arrange viewings around my needs. Even now the property is let, they always reply to my emails straight away and are quick to resolve any queries that I have. I simply couldn't recommend them enough.

Tom · 6 September 2019

Agent replied · 6 September 2026

Hi Tom Thank you so much for your kind words. We have loved helping you. Adam & Team Mackay Property

5/5

Google

We have been using Mackay to manage our rental property since we purchased it through their office three years ago and have been very happy with the service provided. The fee we pay is fantastic value for the peace of mind provided by having such a professional team look after our property and tenants. Knowing that the ever-changing rules and regulations are being addressed is very reassuring to me. Rent is usually paid to our bank account promptly and any issues with the property have been dealt with in a timely manner. Earlier this year our tenants gave notice, we wanted to use this as an opportunity to carry out some maintenance and update the property. The team at Mackay were so helpful giving advice on what would benefit the property most. They were able to recommend a tradesman and liaised with him to get the work completed whilst finding us new tenants. The property was only vacant for about three weeks as our lovely new tenants moved in as soon as the work was completed. I would be happy to recommend Mackay to other landlords.

Elaine · 6 September 2019

Agent replied · 6 September 2026

Thank you for your amazing words. We love to help our clients and it’s great to get such positive feedback Adam and Team Mackay Property

5/5

Google

Living at Langley Square has been a delightful experience, largely thanks to our wonderful staff. Narcisa, our cleaner, deserves special mention for not only keeping our environment impeccably clean but also for her warm and friendly …

Darren · 22 August 2024

Agent replied · 30 December 2023

Thank you for such great feedback for both Liam and Narcisa

5/5

Google

Adele is very professional to deal with, and pushes things along, always following up with updates, timelines etc. Absolutely brilliant experience - she is very helpful and I have found her very knowledgable too . A pleasure to deal with! Thank you Adele for sorting out the most recent issue so speedily and keeping on top of it.

Sinead · 22 May 2023

Agent replied · 15 November 2023

Dear Sinead Thank you for the review you have left for Adele. It is always great to receive … More

5/5

Google

I have had such an amazing experience with Ringley. If I ever have an issue it’s dealt with immediately. Great communication and very easy to solve any issues. Many thanks to Georgia who is our point of contact. Thanks to Joanne aswell

Anum · 22 May 2024

Agent replied · 21 March 2024

Great to read that you have had such a positive interaction with Georgia and Joanne

5/5

Google

Joanne was absolutely lovely and made the whole moving in process so easy. Highly recommend this place!

Alyssa · 22 May 2025

Agent replied · 24 August 2024

Thank you for leaving Joanne a five star review. Glad to hear that her assistance made your moving process smoother.

5/5

Google

Ringley is excellent agency within Manchester, have statyed in The Mailbox for more than a year. It was a pleasant stay overall. Georgia is very pro-active in attending any issue we faced, supported in all …

Sanjiv · 22 August 2024

Agent replied · 24 August 2024

Such a great review to read today for both Georgia and Joanne, Thank You

5/5

Google

Georgia has been so amazing with us, she's there whenever we need anything, she has helped us with any issues we've had and has always been really friendly and professional. Absolutely lovely and she made everything so easy. Thank you! x

Sophia · 22 May 2024

Agent replied · 15 November 2023

Good Morning Sophia What a great review for Joanne, thank you for taking the time to leave Jianne a 5* review

5/5

Google

Tianna was amazing at handing over the flat. Very informative and made the journey very smooth.

Ciara · 22 May 2025

Agent replied · 24 August 2024

Great review for Tianna, thank you for leaving her a five star review.

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Questions about Ringley Limited London

Has Ringley Limited won any awards?

Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.

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