Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndy has been the most amazing person throughout this whole year that we have lived at Greyfriars in Coventry. He was quick to answer any query we had and always did his best to accommodate our requests. Furthermore, our renting process was more complex than the usual due to our unusual circumstances, but Andy went the extra mile to help us with everything and make us feel welcome and safe. Thank you Andy a million times for looking after us while our paths crossed this past year, and we truly wish you all the best for the future!
Ishka · 15 November 2022
Agent replied · 15 November 2023
Thank you for taking the time to leave a review for Andy.
★★★★★ 5/5
GoogleGeorgia is always available to sort any problem. She is friendly and positive and has never let me down.
Paul · 23 October 2025
Agent replied · 24 March 2026
Thank you for leaving georgia a five star review
★★★★★ 5/5
GoogleIt was great experience woring with Ringley, Very Satisfied with overrall service.
Georgia Catley was great help. Looking forward to rent with you in future.
Krishna · 23 August 2025
Agent replied · 15 November 2023
Thank you for leaving Josh a five star review
★★★★★ 5/5
GoogleJoane was absolutely amazing. Getting the perfect place can be very difficult and she was patient with us, and provided the necessary guidance. …
Hassan · 22 August 2025
Agent replied · 23 May 2026
Thank you for leaving Joanne a five stat review
★★★★★ 5/5
GoogleWe’ve had a truly great experience with The Mailbox Apartments, and I felt it was important to share some positive words. From the start, the service has been fast, smooth, and genuinely helpful. A special mention goes to Joanne, her kindness, care, and professionalism stood out from day one. She acted promptly to resolve any issues we faced and made us feel genuinely supported throughout. It’s rare to find that level of personal attention, and it really made a difference. Thank you to the whole team for making our experience so easy and stress-free!
Jacky · 23 May 2025
Agent replied · 24 March 2026
Thank you for leaving such a great review for Joanne and your experience with her
★★★★★ 5/5
GoogleBeen living in Ringley's properties for a few years. Joanne, Georgia and Josh has been very helpful.
Ma · 23 October 2025
Agent replied · 15 November 2023
It is great that the team were all able to help
★★★★★ 5/5
GoogleWe worked with Muvin Brokerage for our recent house purchase. Everything went smoothly and professionally. Amelia was our go-to agent from viewing to offer to key collection and she was super helpful and efficient. Big thank you!
Bea · 6 February 2026
★★★★★ 5/5
GoogleI had the best experience with agent Nusha; the whole process took five working days, from viewing to handing the flat keys. Nusha is very supportive and reliable; she responded to all my emails and texts within minutes and answered all my questions. Flat hunting in London is stressful, but she made it easy and assuring.
Wafa · 22 May 2024
Agent replied · 15 November 2023
It is great to read so many great review for Nusha and her consistent approach to great customer service
★★★★★ 5/5
GoogleVery smooth experience, Ethan was great! I love my new apartment 5 out of 5 stars
Mohammed · 23 October 2025
Agent replied · 24 March 2026
Thank you for your five star review
★★★★★ 4/5
GooglePlace was nice and clean, communication with owner was amazing I felt very supported. Would recommend this place absolutely!
Missysteph · 23 September 2025
Agent replied · 24 March 2026
Thank you for taking the time to leave us a review
★★★★★ 5/5
GoogleI’ve had a wonderful experience with the help from Nusha. She made the process really easy for myself, never had one thing to worry about. The viewing went very smoothly and swift by me getting the place from the lovely way she presented herself. Thank you Nusha for making the process easy for my self.
Feroz · 22 May 2024
Agent replied · 15 November 2023
Dear Feroz
I am glad to hear that you had such a positive experience with Nusha during your viewing
★★★★★ 5/5
GoogleThe customer service during the sale of my apartment was brilliant. I mainly dealt with Lucy P who was extremely professional and efficient in dealing with any requests and ensuring the process went as smoothly as possible. This all led to a trouble-free exchange and a great experience with Ringley who I would 100% recommend.
Dan · 22 May 2024
Agent replied · 21 March 2024
Such a great 5* review for Lucy. Thank you for taking the time to leave her the feedback.
★★★★★ 5/5
GoogleSam was very professional and good to work with
Moshe · 23 December 2025
Agent replied · 24 March 2026
Thank you for leaving Sam, one of our valuers, a five star review
★★★★★ 5/5
GoogleRingley and particularly Joanne made moving in as easy as it can be. Any issues (however minor) have been dealt with extremely quickly and with minimal effort on my part.
Kira · 22 May 2025
Agent replied · 24 August 2024
Greate to read your feedback for Joanne, thank you for taking the time.
★★★★★ 1/5
GoogleWe currently use Ringley as the property manager for our building. While day-to-day enquiries are handled reasonably well now, it took several years and multiple manager changes (often every six months) before we were assigned someone competent. The earlier managers seemed largely unaware of ongoing issues and were difficult to deal with.
Where Ringley falls short is with anything beyond basic maintenance. For more complex matters, the person responsible for supervising the building is extremely difficult to reach and can go silent for months despite repeated follow-ups and escalations. Even when the matter was raised with senior management, including the Managing Director, the response has mostly been to defend the team rather than address the underlying service issues.
The poor service quality has been raised on numerous occasions over the years, but unfortunately no meaningful improvement has been made.
Overall this has been a very frustrating experience. I’m happy to provide further details to anyone considering appointing Ringley.
Arnauld · 9 March 2026
★★★★★ 5/5
GoogleMy experience so far has been positive. From viewing, right through check-in, the process was seamless, and Joanne Lally was terrific at providing information and responding with great dispatch.
Oluwole · 23 May 2025
Agent replied · 24 March 2026
Thank you for your five star review, it is great to hear about the service provided by Joanne
★★★★★ 5/5
GoogleI just would like to thank to Narcisa to keep our Earl building neat and clean all the time, especially during this time of the year. She works extra hard, to keep every floor shining. Also she is very polite and always smiling. Thank you for your hard work Narcisa, we really appreciate it!
Dora · 22 May 2024
Agent replied · 30 December 2023
Thank You
★★★★★ 5/5
GoogleI have been trying to find a flat to rent, and last week I got in contact with Ringley. Josh has been amazing all throughout the process - super professional and very quick with his responses. I went to a viewing that was led by him and he was again super helpful and answered all my questions. I highly recommend contacting Ringley if you are looking to move!
Boywonder · 18 June 2023
Agent replied · 15 November 2023
Good Afternoon
Glad to hear that the viewing went well with Josh and he was able to assist with any queries you had.
★★★★★ 5/5
GoogleI really had a great experience with the Ringley Group as a whole.
Nusha is phenomenal at her job. All of my questions and concerns were met with straightforward answers and the paperwork was explained flawlessly. It really made the entire process smooth and very reassuring. I will definitely recommend it. Thank you!
Bdour · 22 May 2024
Agent replied · 15 November 2023
Hi Bdour, thank you for your five star review for Nusha.
★★★★★ 5/5
GoogleHighly recommended,, Joanne was fantastic to work with. She was professional, friendly, and always quick to respond to any questions I had. Joanne made the entire process smooth.
Mohammad · 22 May 2025
Agent replied · 24 December 2024
Thank you for leaving a five star review for Joanne
★★★★★ 5/5
GoogleGeorgia has been amazing since meeting her !! She has always gone the extra mile to ensure we are satisfied. Thank you so much Georgia 💗x …
Olivia · 22 May 2025
Agent replied · 24 August 2024
Hi Olivia
Thank you for leaving such a great five star review for Joanne. It is great to hear about how she has been able to assist you.
★★★★★ 5/5
GoogleThe whole team of concierges in our building is lovely, but I must say that Ludovic, James and Ibe are my favourite! Big thank you to Ludovic for helping us get back our heating and hot water within 1 day, he really pushed our managing …
Alice · 22 August 2024
Agent replied · 30 December 2023
Such great feedback for the concierge team at Stratford. Thank you for taking to recognise the role they play as a team and their individual contributions
★★★★★ 5/5
GoogleJosh has been so helpful with our application so far. He responded to my enquiry promptly and sent over a clear list of apartments available. I know how difficult the rental market is at the moment but he’s made it so stress free and easy with his clarity and fast communication!
Tyler · 22 May 2024
Agent replied · 15 November 2023
Good Morning Tyler
Such a great review for Josh to receive this morning, looking for a property on the rental market can be difficult however it is great to hear that Josh was able to assist
★★★★★ 5/5
GoogleAlways a pleasure working with Ringley, we have supplied pump maintenance & call out for a number of years now and would like to outline in particular Catherine, nothing is too much and has a great understanding of our industry allowing a great working relationship! Hopefully will continue for many years!
Oli · 22 May 2024
Agent replied · 21 March 2024
Great to receive feedback from a contractor based on your experience of working with Ringley
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