Trusted Agent profile · London
Verified
★★★★★
890 reviews across 1 platform
1 Castle Rd, London, NW1 8PR
Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJoanne was kind, professional and helpful during the viewing. She had shown all the amenities in the apartment, answered questions patiently and quite responsive to my email queries. Really appreciate Joanne and recommend Ringley for viewing.
Good Afternoon, what a great review for Joanne to receive today, Thank you for taking the time to leave a 5* review based on your interactions with Joanne
5/5
GoogleAdele was extremely helpful and can’t thank her enough for everything!
Thank you for taking the time to leave Adele a five star review
5/5
GoogleJoanne is amazing she’s so helpful and goes above and beyond
Great to hear that you had a positive interaction with Joanne, thank you for leaving her a five star review
5/5
GoogleJoanne and the team have been fab, the place is lovely
Great to hear that you like your apartment, thank you for leaving Joanne and the team a five star review
5/5
GoogleWe recently brought a property with MacKays and they were fantastic from start to finish. Easy to work with, good communication, transparent and lovely people! A special shout out to Dan and Alison, who were heavily involved and are such lovely people to deal with. Would definitely recommend MacKays as a top estate agent - the best we have dealt with!
5/5
GoogleHighly recommend Mackays - best estate agent in Sawbo! We received fantastic support and guidance throughout the whole process of our sale and onwards search for a property in the area, in particular from Michael and Adam. We are really excited to be to moving house tomorrow!!
Thank you so much. Was a pleasure working for you on both sale and purchase.
5/5
GoogleJosh has been incredibly helpful with assisting in any queries we have had while living in a building managed by Ringley. The team have been great and are quick to answer emails and resolve issues.
Hi Ellie Thank you for taking the time to leave Josh a 5 star review
5/5
GoogleJoanne was very warm and welcoming and answered the many questions we had about the property. We’re really grateful she was able to meet us earlier than our viewing time as we’d travelled quite far!
Hi Masuma It is great to hear that Joanne provided a excellent level of customer service whilst assisting you.
5/5
GoogleThis Place is so amazing. It's got a nice environment, the apartments are super clean and the agents are super helpful when you need them. The scale of 1-10, I'll give it a good 10/10
We are delighted you love your new home. The whole team here is on hand to signpost you to anything you need to know about thr property. Enjoy ; )
5/5
GoogleI have been living in the Monarch flat in James Smith Court for 3 years now and the cleaner Maria has been keeping the place nice and tidy. It makes the place homey and pleasant.
Thank you for leaving such a kind review
5/5
GoogleExcellence from everyone from the Ringley team with whom I have dealt with for these few weeks.Nusha was and still available to answer to our questions and provide guidance. We can’t recommend her highly enough!
Thank you for leaving Nusha a five star review
5/5
GoogleJoanne is very friendly! She was able to answer all of my questions and made me feel very comfortable. She even offered to show me other apartments besides the one I booked for. Great experience!
Thank you for your five star review
5/5
GoogleDilara was very helpful and prompt to resolve the issue.
It is great to hear that Dilara has been able to assist you
1/5
GoogleButterfly court ： main door window broken for almost 3months no updates at all . Called email to Ella few times. Always said will call us back , never ever ! Bells broken for long time again no one come to fixed it or exchange it. Bin room …
Good Afternoon, I am sorry to hear the delay on the current situation. The Property Manager has been dealing with the contractor in regards to the … More
5/5
GoogleI would just like to say that Georgia is an absolute credit to your company. She is so approachable we feel once we have spoken about any issues they are very quickly delt with.
Thank you Dave for taking the time to provide feedback on your interactions with Georgia. It is great to hear Georgia was efficient in dealing with your queries.
5/5
GoogleOn Sunday 18 December, the weather was atrocious and the rain was exceptionally heavy and the corridor outside my apartment had a very bad leak causing the entire length to be flooded. I would like to say a massive thank you to Byron, …
Dear Subir Great to see Byron and the team being recognised and that Byron was able to assist even though he was not working.
5/5
GoogleNick Cohen is an asset to the company. I have had numerous dealings with him and my impression is that he genuinely cares about helping people. Nick tackles property issues with the mindset of fixing the job correctly rather than using a sticking-plaster approach. An all-round excellent property manager.
Thank you for your feedback and taking the time to leave a review
5/5
GoogleWorking with Nusha was an amazing experience. When I had questions about something she answered right away and solved it as quickly as possible. I wish more people were like her. Thank you.
Great to see Nusha being recognised, thank you for your 5* review
5/5
GoogleAndy has been the most amazing person throughout this whole year that we have lived at Greyfriars in Coventry. He was quick to answer any query we had and always did his best to accommodate our requests. Furthermore, our renting process was …
Thank you for taking the time to leave a review for Andy.
5/5
GoogleHaving Ringleys as our letting agents for our first move as a couple has been an excellent experience. Everyone on the team have been exceptional, from viewing the property to signing the contracts. We’d like to say a big thanks to Joanne …
Good Morning Emily Thank you for your 5* review and highlighting the great service which you … More
5/5
GoogleJoanne has been very helpful from the get go, and my experience in the early stages of the tenancy is actually quite good. Only note when renting with Ringley is that their letting office is based in Manchester, which sometimes can slightly …
Thank you for your 5 star review and recognising Joanne for her hard work. Manchester is just one of our Lettings offices across the country and we also have on site Lettings teams at many of the buildings
5/5
GoogleJoanne was very helpful into guiding me and giving me her advice moving into my first place especially with being younger she looked out for me with every aspect of the move in giving me different options and being very attentive and …
Good Morning Shay Congratulations on your new home, it is great to read about how Joanne was able to assist in making this a smooth process for you.
5/5
GoogleJoanne is really nice. She was very helpful and showed us the apartments in detail and also showed us similar apartments in the building as well. Thank you Joanne for your help.
Thank you for taking the time to leave Joanne a five star review based on your experience with her
5/5
GoogleThis morning I sent to Dilara an email regarding the main drainage blockage, almost the next minute a plumber knocked my door! It was super fast, totally out of my expectation, thanks a million! I also asked Dilara for EWS1 form and Fire Risk assessment for remortgage purpose, she was very helpful as well. Thanks!
Great response times and action by Dilara, thank you for leaving her a five star review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.
