5/5
Ana is very friendly and always does a very great job keeping our communal areas clean and presentable.
Agent replied · 23 May 2026
Thank you
Trusted Agent profile · London
Verified
★★★★★
890 reviews across 1 platform
1 Castle Rd, London, NW1 8PR
Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Ana is very friendly and always does a very great job keeping our communal areas clean and presentable.
Thank you
5/5
Own a property in The Duke & would just like to say Liam is very good! Very helpful.
Thank you for leaving Liam a five star review
5/5
Management of the building is amazingly well organized. On my first day of living here lovely Joanne showed me around and I was surprised to see how everything is in order. I'm sure I'll enjoy living in such a great environment.
Great review for Joanne, thank you
5/5
Paul S in Ringley Cardiff has been absolutley brilliant. Really fast to respond and resolve the issue.
Thank you Zara for leaving Paul a five star review
5/5
Georgia was great to deal with, always responded quickly always and did everything she could to help!
Thank you Jay for leaving Georgia a five star review for the assistance she provided you
5/5
Josh was very helpful via email in helping me renew my tenancy! He was very clear and concise and helped guide me through the process. Thank you!
Wonderful news Louis and thanks for taking the time to share Josh - what a great start in your new role
5/5
I would highly recommend Mackay for both letting and estate agency, which I have experience of using them for both services. Adam and the teams are responsive and personable and importantly always happy to assist. We have recently moved home, and we can't praise them enough for making it a quick and smooth experience.
Hi Gary, Thanks so much for leaving us a review. It was a pleasure working with you and helping you move to your wonderful new home!
5/5
I've been renting with Mackay for the last 6 years... They have looked after me well during this time, dealing with any issues quickly and efficiently. Rachel has been my contact over the last year or so, she has been very friendly and helpful throughout. I would definitely recommend this Agent for renting property.
Hi Simon You have always been fantastic to deal with. Thanks for your kinds words Adam and the team
5/5
Moving from a 1-bed to a 2-bed was made really easy by the ringley team at the depot, especially Joanne who went above a beyond making the transition as smooth as possible.
Dear Ramez It is great to hear that Joanne was able to make your move as smooth as possible. I hope you are happy in your new home.
5/5
we have been living in Oldfield place for 5 years, our lovely cleaner Narcisa is very friendly and working really hard to make sure our building always super clean. Thank you, Narcisa!
Thank you Narcisa is a great member of the team
5/5
Great customer service and very responsive. Special thanks to Karl Bradley who has been managing my block and has always been extremely helpful no matter how big or small my queries were
Good Morning, thank you for your 5* review and for personally recognising Karl's hard work.
5/5
There is no perfect Managing Agent of course but Ringley comes pretty close. They genuinely seem to have senior management who care and call you back! They always look for a way through for your issues and when asking for money always justify why it needs to be spent! Ultimately they care about the asset value of our home and that was an approach we have not experienced before-despite having courted an number of allegedly competent Managing Agents over teh years
5/5
I would have no hesitation in recommending Ringley. They were appointed Managing Agent by the Tribunal after a thorough day long hearing. No significant maintenance had been conducted for some time due to disputes between the freeholders and a previous Managing Agent who did almost nothing for three years, allowing the building to deteriorate further. Ringley did get off to a slow start on account of our assigned Manager suddenly resigning which meant going back to the Tribunal and therefore further delays. However, once the Tribunal re-confirmed their appointment and Mary-Anne Bowring was appointed as Manager, the problems in the building were addressed forthwith. Ringley has a wealth of in-house expertise, legal, surveying etc. Alex Banyard, Ringley’s surveyor conducted a thorough survey, identified the remedial works necessary and breaches of the leases. Obviously items such as surveys and legal advice are not included in basic management fees, but I found Ringley’s scale of fees to be transparent - they were clearly laid out in their proposal to the Tribunal. The fee the survey for instance was £750, a competitive rate considering the previous Managing Agent charged us £2000. Ringley’s construction team, lead by Darius did an excellent job of restoring the building. It took over 2 months to get the building back into shape. If Ringley had not been managing our building, it would still look like a squat.
5/5
Joanne has been very helpful with our move
Thank you for leaving a great review for Joanne
5/5
Dilara has been great in sorting out a payment plan that both parties are happy with.
Hi Debbie, thank you for leaving Dilara a five star review based on her assisting you yesterday.
5/5
Josh Mc Craken is a very helpful buddy of Ringley. Cheers! Keep up the good work.
Thanks for sharing, so many don't. We wish you a warm welcome to your new home.
5/5
Cleaner at the Holland block Maria is doing a great soon. Well done for excellent Cleaning
Always great to read kind reviews for teh housekeeping team, thank you
5/5
Building is kept very clean very well maintained top notch thanks to Ana for doing this
Thank you for your review
5/5
Joanne and Georgia have done a great job in all regards during the last few years. Excellent. Thanks ladies.
Thank you for leaving feedback for Joanne and Georgia
5/5
My experience with Ringley was very pleasant. Dominic went above and beyond to help me with my query. He explained everything very well and made me feel at ease. Highly recommended
Hi Thank you very much for your review. We're glad to hear that all the hard work Dominic is doing is recognised!
1/5
Managment company You cant trust at all. They working only for freeholder intrest, unprofesional, please avoid at all costs as they are not looking after the leasholders at all!!!
Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions … More
5/5
Josh was really lovely ,gave us lots of information and made us feel very comfortable
Thank you
5/5
The service was really good. Joanne was extremely helpful and the whole process was seamless
It is great to hear about how smooth the process was with Joanne, thank you for your five star review
5/5
Super friendly cleaners and the building is always clean after. Ana is friendly too :)
Thank you Jade for taking the time to leave a review and for mentioning Ana
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.