Trusted Agent profile · London
Verified
★★★★★
890 reviews across 1 platform
1 Castle Rd, London, NW1 8PR
Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have rented an apartment at Mailbox Stockport and the team has been supportive and cooperative at all times during the process
Thank you for your 5* review, it is great to hear the team were able to assist
5/5
GoogleGeorgia has been super helpful with getting our renewal tenancy agreement sorted out, everything has been quick and easy. Great service overall.
Hi Khazeel, thank you for your 5 star review, we are glad to hear Joanne has able to assist.
5/5
GoogleJoanne is a star and always happy to help anyone who needs it. Punctual and efficient and a pleasure to be around.
Thank you for leaving Joanne a five star review
5/5
GoogleJoanne has been very helpful and kind throughout the process and has helped me get through the hustle of finding a property.
Great review for Joanne, thank you for taking the time to leave your feedback based on the interactions with her.
5/5
GoogleNusha is more on top of things and responsive than the previous staff members. She is helpful and listens to our concerns. She is making improvements and undoing the damage done to the building.
We treasure Nusha too. So glad she is doing all she can to improve how you feel about where you live.
5/5
GoogleAmazing service and support throughout, special thanks to Joanne for the support given, couldn’t have done it without you! Very approachable and helpful. I would recommend using Life by ringley team and would definitely use them again.
Hi Prasath It is great to read your review and your experience with Joanne. We hope you are happy in your new home.
5/5
GoogleJoanne has been very helpful in sorting out everything regarding renting the flat even when we couldn't do it in person.
Thank you for leaving such great feedback for Joanne
5/5
GoogleI had to visit my tenanted flat recently. As my fob was out of date (and the machine to fix it wasn't operational) the concierge took a great deal of time to help me access the block and was very helpful with on site information that I didn't have, not having lived on site. I also found the NGP Parking very helpful when I needed to ask for permission for a large delivery to be parked directly outside the block. I've heard some people grumble about difficulties, but I have received nothing but fantastic service from Ringley and the parking company they use. I'd also like to give a big shout-out to the waking watch security personnel who sit diligently in our buildings helping to maintain safety during this period. They are always very cheerful and helpful with things I don't yet know about. Thanks to everyone who recently helped me.
Thank you for leaving a review for the team at Prospect Place specifically the concierge team and the waking watch team.
5/5
GoogleGeorgia has managed my apartment for the last nearly 5 years of me living here and she has always been very helpful & accommodating! 100% would recommend 😊 …
Thank you for leaving Georgia a five star review
5/5
GoogleJoanne was very helpful throughout our move in she made sure our process was smooth and this resulted in moving in within a month of securing the flat, can’t fault anything and would definitely rent again with this company
Thank you Joanne is an asset.
5/5
GoogleThe Earl Dartford, Narcisa from Ringley Group is quite polite when communicating and also cleans the entire apartment immaculately, she ensures the lobby, car park, stairs, lift and the entrance to the lift is very clean.
Thank you Narcisa is an asset.
5/5
GoogleThank you to Liam Washington for your help and support over the last few months, your professionalism has been outstanding
Thank you for such kind words for Liam
5/5
GoogleAnna does a great job of cleaning our building in Dartford and is always so cheerful - thanks Anna !
Thank you for taking the time to leave a five star review for Ana
1/5
GoogleWorst management agency I have ever encountered. No communication, issues or faults with the apartment complex they ‘manage’ do not get fixed. Emails and phone calls go unanswered. Unpleasant experience dealing with this agency and they are very unprofessional. Stay away from them.
Good afternoon, Please could you send more information to quality@ringley.co.uk so we can look into this matter further for you.
5/5
GoogleTianna the property manager answers any questions you need answering, she’s very welcoming and makes sure you are comfortable with the process of moving into a new apartment. I was pleased with the service and would definitely recommend anyone to go through her
Thank you for taking the time to leave Tianna a five star review based on your interactions with her.
5/5
GoogleI have just recently completed on my first house sale through Mackay - they made the process simple and clear, had great local knowledge, and were always on hand to answer questions and recommend good value, local options for things like surveys, photography and EPCs. Big thanks to Michael, Daisy and Alison who I spoke with most - I would 100% recommend Mackay to anyone selling a home in the area, great experience all round!
5/5
GoogleGreat company but especially Joanne working there! She was always very helpful and nothing was an issue. She got me a lovely flat and I will recommend her to everyone!
Hi Kalina I am so glad to read that Joanne left such a great impression and was able to help assist with you new property
5/5
GoogleNichola Pughe was professional, felxible and a delight to deal with. Nichola did exactly what she said she would do, exactly when she said she would do it, a simple formula rarely executed so well.
Hi Thank you very much for your review. We're glad to hear that all the hard work Nichola is doing is recognised!
5/5
GoogleGreat assist from Ringley.. genuine people. Team members named Josh, Joanna is very helpful in getting details and data
Thank You
5/5
GoogleAn impressive, focussed, energetic, forward thinking group of communicators with a proactive nature and a 'can do' attitude, across the whole team - I would not hesitate to recommend their services. Steve
Thank you for your wonderful feedback, Steve! We're thrilled to hear that you found our team impressive and proactive. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service.
1/5
GoogleFor me and over 250 households, Ringley has turned our homes into a waking nightmare. Their behaviour goes far beyond incompetence. It is negligent, unethical, and feels outright criminal. …
Dear Leaseholder, Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions … More
5/5
GoogleJosh was very helpful with the moving out formalities! I would recommend Ringley to anyone looking to rent.
Hi Emil I am so pleased to hear about your positive experience with Ringley and especially Josh
5/5
GoogleJoanne was really helpful and set us up in our flat. Very kind and answered all our questions!
Hi Ollie It is great to receive your 5* review for Georgia. Thank you for taking the time to leave a review.
5/5
GoogleJoanne made the process of moving super easy for me and replied promptly with any queries I had!
Great to hear that Joanne was able to make your moving in experience a better one and that you were provided responses to your queries in a timely manner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.
