Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first phone call to Mackay they had my attention, Tracey was polite, jovial and more importantly interested in my situation, it felt like someone wanted to help us sell our home and it wasn’t just another day in the office which I found when contacting some of the other agents. Tracey clearly loves what she does and it shows. From there we met Adam who completed our valuation, clearly new what he was doing and understood the market and talked to us about the best options and time to release are property to ensure the right buyers came along. The unique videos that showcase the property almost made us want to put an offer in. Since we have been dealing with Michael who is friendly, knowledgeable and again this isn’t just a job the team at mackays the passion they have for taking time and doing things right has been clear throughout the process, they all offer great advice, are not pushy and ensure you make the right decisions. Fabulous team, fabulous service, and proof that 1st impressions are key. We knew straight away that we wanted Tracey showing potential buyers around our home. Congrats Adam on assembling an exceptional team.
Chris · 6 September 2022
★★★★★ 5/5
GoogleLiving in Earl building in Langley Square for the past six years and still liking it here.
As everywhere else nowadays we do come across some problems with trespassers and thieves as well as technical issues ( lifts, doors, bins etc.)
We all have to thank our supporting team for great job that they doing here on estate.
They always wiling to go extra mile to help.
Thanks to our Caretaker Dan rescuing cygnets from the waterfall….
Thanks to our Manager Liam for help with bringing Grocery shopping on the top floor when lift was out of order even on his days off…
Liam always ready to help with anything.
Thanks to our beautiful always smiling Cleaner for her hard work too…
Andrey · 23 December 2023
Agent replied · 30 December 2023
Thank you for recognising the team at Langley Square and the roles they have in providing a service to yourself and your fellow residents
★★★★★ 5/5
GoogleEverything from viewing our flat to move-in was brilliant. Joanne was really helpful throughout and always replied to any communications swiftly, making sure we had all the information we needed. The application process and move-in were …
Jackelyn · 22 August 2023
Agent replied · 15 November 2023
Thank you Jackelyn for leaving Joanne a great review. It is great to read about how you found the process.
★★★★★ 5/5
GoogleHave dealt with Anthony a number of times over last 2 years since Ringley took over our flats development site and he has always been very helpful with service charge queries and helping with a payment plan and always been very helpful and friendly.
Matt · 19 January 2023
Agent replied · 15 November 2023
Good Morning Matt, thank you for your five star review and the great feedback which you have left for Anthony.
★★★★★ 5/5
GoogleSuch a refreshing experience dealing with Karl Bradley. Every issue is dealt with swiftly and efficiently. Karl is obviously very knowledgeable and experienced as he resolves even the most challenging issues at a pace. I couldn't praise him highly enough.
Kate · 22 May 2023
Agent replied · 15 November 2023
Thank you for taking the time to leave your feedback
★★★★★ 5/5
GoogleNarcisa has been working here since we moved in to Mill pond, she is always extremely thorough and friendly. The communal area including the lifts always are sparkling and smell so nice. Thank you so much for all you do!
Nadjim · 22 May 2023
Agent replied · 15 November 2023
Thank You
★★★★★ 5/5
GoogleStarted tenancy 2 months ago, the building is great, the apartments look very new, lovely storage and equipment. Bob (who looks after the building), and Georgia and Jo (from management) are absolutely lovely and always available to answer …
Marwa · 22 August 2025
Agent replied · 8 December 2024
Thank you for taking the time to leave feedback for the team
★★★★★ 1/5
GoogleDespite paying hundreds of pounds each month in service charges, the standard of management from Ringley was utterly unacceptable. For years, the building was left in a disgraceful state of neglect. The bin store was so poorly maintained …
Stella · 22 August 2025
Agent replied · 24 March 2026
Prior to the end of our management period, your Relationship Manager held a meeting with residents to explain the financial position and the limitations around day-to-day management. As you're aware, the only available funds for managing … More
★★★★★ 5/5
GoogleJosh was very helpful when we viewed and ended up helping with obtaining the property we were looking for. Very grateful for their help
Ethan · 22 May 2024
Agent replied · 15 November 2023
Thank you for leaving Josh a 5* review
★★★★★ 5/5
GoogleThe service was great and especially thank you to Josh Mccracken who want out of his way to make sure is ok for me.
Dennis · 22 May 2024
Agent replied · 15 November 2023
Thank you for leaving Josh a five star review, it is great to hear that Josh provided you with a high level of service
★★★★★ 5/5
GoogleThe move was very smooth, and Joanne was very helpful throughout the process, the responses were so prompt it made everything a lot easier
Sampada · 22 May 2024
Agent replied · 21 March 2024
Thank you for leaving Joanne a five star review, glad to hear that the move was smooth
★★★★★ 5/5
GoogleWe didn't have the best starts with Ringley, as we got a little forgotten about when our previous property manager left abruptly. However, since Dilara has taken over, the experience has been excellent. She’s efficient, knowledgeable, and proactive, turning things around completely. I would highly recommend her!
Maria · 22 May 2025
Agent replied · 24 December 2024
It is great to hear about the positive impact Dilara is having, thank you for your five star review
★★★★★ 5/5
GoogleHere to leave a review for Cath and Glynn specifically Who clean our block every day. They are such a lovely pair, they do a great job of keeping the building clean and are always friendly to chat to. Our dog loves getting his daily fuss too.
Chloé · 22 May 2025
Agent replied · 12 January 2025
Thank you for leaving a five star review for Cath and Glyn
★★★★★ 5/5
GoogleSuper happy with the work that the team at Mackays put in to sell our house. From the video they shot to help sell the property, to the management of the chain to get us to Exchange, we could not be happier. It was evident the work that they put in at each stage and they managed to secure our sale at full asking price. All round great job.
Chris · 6 September 2025
★★★★★ 5/5
GoogleDarren was very quick to respond and extremely helpful in answering all my questions, and then checking up on if the issue was resolved. Would highly recommend Ringley.
Imo · 20 February 2024
Agent replied · 30 March 2024
Thank you for leaving a five star review for Darren
★★★★★ 5/5
GoogleJoanne was very helpful throughout our move in she made sure our process was smooth and this resulted in moving in within a month of securing the flat, can’t fault anything and would definitely rent again with this company
Julia · 22 May 2023
Agent replied · 23 May 2026
Thank you Joanne is an asset.
★★★★★ 5/5
GoogleVery efficient and effective service. Especially Joanne Lally who has kept me informed and updated turnout the entire process. Definitely recommend there services.
Tennyson · 22 May 2024
Agent replied · 15 November 2023
Good Afternoon
Thank you for leaving a 5* review for Joanne. It is great to hear about the service you have received
★★★★★ 5/5
GoogleNusha has been of fantastic assistance beginning from the viewing, throughout the process and onwards. Reachable 24/7, even on the weekends. Highly recommend!
Rafay · 22 May 2024
Agent replied · 15 November 2023
Hi Rafay
Wow, it is great to read about helpful Nusha has been so helpful
★★★★★ 5/5
GoogleThe concierge staff, especially James and Ludovit, have been extremely helpful with any issues I've had and are always greeting us with smiles
Eugene · 22 May 2024
Agent replied · 30 December 2023
Thank you for leaving such a kind review
★★★★★ 5/5
GoogleA shout out & huge thank you to Narcisa for keeping The Earl clean & tidy. She is always smiling, friendly & caring.
Samantha · 22 May 2024
Agent replied · 21 March 2024
Thank you for your five star review
★★★★★ 5/5
GoogleWe have some ongoing issues in Langley square but cleaning lady Narcisa is very efficient and helpful lady.She doing very good job.👍🏻 …
Monjur · 22 May 2024
Agent replied · 21 March 2024
Thank you for your five star review
★★★★★ 5/5
GoogleJust wanted to drop a line to thank Joanne for her professional service. I tried for months to organise contracts she stepped in and sorted everything immediately, credit we’re it’s due and an asset to ringley! Much appreciated.
Ash · 22 May 2023
Agent replied · 15 November 2023
So pleased we made light work of one of life's stresses for you. We hope you enjoy your new home. Well done Joanne. … More
★★★★★ 5/5
GoogleI appreciate greatly support of the concierges team at River Heights in Stratford, London. Ludovit's proactive, efficient help was indispensible in resolving a time-sensitive issue affecting the flat. Well done and very much appreciated indeed, many thanks Ludovit!
Alex · 22 May 2023
Agent replied · 15 November 2023
Hi Alex
It is great to hear that Ludovit was able to assist proactively with an issue which was affecting your property.
★★★★★ 5/5
GoogleI had a fantastic experience with Ringley Limited Chartered Surveyors! Joanne, the agent I worked with, was incredibly helpful and made the whole process of viewing and completing the rental documentation smooth and stress-free. Bob, who …
Luis · 22 August 2025
Agent replied · 23 October 2024
Thank you for leaving such a great review for Joanne, Bob and the other members of the team that you interacted with. It is great to see that yu received a consistent level of service from the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.