Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFinally a positive experience with an …
Finally a positive experience with an estate agent! After years bad and expensive experiences with high street agents I took what i perceived as a risk and tried Rent My Home. The cost saving was hugely significant and I had the time to do the viewings myself so i decided to give it a try. All in all i was very satisfied with the service. Knowledgeable and helpful support without being pushy or pressurising, easy to use website and tenants found within the first day of viewings. So far i have been very satisfied, i'll be using again and ill certainly recommend!
Keith · 15 November 2017
Agent replied · 16 June 2024
Dear Keith,Thank you very much for such a glowing review!We are so happy to hear that you had such a good experience with RentMyHome.co.uk! We look forward to working with you again in the near future.Best of luck with your new tenants!Kind Regards,Natasha and the RentMyHome Team.
★★★★★ 5/5
TrustpilotGreat team and a great service!
I rented my property through Rentmyhome over a year ago ahead of my relocation to Australia. I couldn’t believe how efficient, cost effective and user friendly the whole process was. The entire team were extremely helpful and gave me great confidence in using their management service Managemyhome. The team were always willing to go above and beyond which we were so impressed with. The whole process cost us under £1,500 compared to the £5,500 that the high street were asking for! Rentmyhome and Managemyhome are the future. I wouldn’t hesitate to recommend these guys!
Hattie · 11 August 2017
Agent replied · 16 June 2024
Dear Hattie,Thank you for your positive feedback. We had a great time working with you and really hope to hear from you soon. We really appreciate all the referrals you send our way, please remember that for each referral you get a free premium listing as part of your marketing package.We wish you all the very best with OctaviaHix and next time we are asked to manage a property tenanted by the Made in Chelsea crew, a little warning would be nice ;-)Will and the RentMyHome team
★★★★★ 5/5
TrustpilotFive star customer service, unbeatable value for money
I've received excellent service from RentMyHome for renting out my one bed flat in NW London. Initially I was a bit anxious about not going to a traditional bricks-and-mortar estate agent - but after my experience with RentMyHome I would never even consider it. RentMyHome provided unbeatable value for money service, the whole process was very smooth, the website easy to use, and RentMyHome agents supported and communicated with me from the start till after the tenant moved in. I found it very helpful that the agents would call me as soon as there was someone booking a viewing, as I was travelling and was not always online to check or receive emails. Definitely a five star customer service!
Elizabete · 9 August 2017
Agent replied · 16 June 2024
Dear Elizabete,Thank you so much for your lovely review. We thoroughly enjoyed working with you and we're naturally delighted that you found the service worked so well. We are always striving to do our utmost for our customers so your feedback is hugely appreciated.We wish you all the very best with your new tenants and hope we can help you again in the future. JJ, Natasha and The RentMyHome Team.
★★★★★ 5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. My sister and I rented out our flat through Rent My Home, we had 8 viewings over two evenings, four offers and a bidding war! In 48 hours we managed to let our flat for above the asking price. The best part was that were able to meet all of the prospective tenants so could to choose our favourite couple who (fingers crossed) will look after our flat the best. Something you'd never have with a high street agency. On top of that we won't have to fork out a huge chunk of our rent for agency fees each month that you would with any normal high street agency. Can't recomend highly enough, will absolutely use again, for renting or sale.
Jo · 19 May 2017
Agent replied · 24 August 2024
Dear Jo,We are just as delighted as you about the success of your rental. Thank you very much for your kind review. It was lovely to work with you and we would be thrilled for you to use us again soon, whether through SellMyHome or RentMyHome. We hope you are happy with your new tenants.Regards,The RentMyHome team
★★★★★ 5/5
TrustpilotI rented my flat with rentmyhome.com …
I rented my flat with rentmyhome.com and found the whole process very easy from start to finish. They are very nice on the phone, do as much as they can for you, and we had no hiccups. Perhaps I would have achieved a little bit more per month if it wasn't me showing prospective tenants around, but the that small difference is more than made up for in not having to make 12% commission to a normal agent. Great service, would recommend to anyone.
Will · 17 May 2017
Agent replied · 24 August 2024
Dear Will,Thank you for your kind words. It was a pleasure to work with you and we are very happy with the outcome. We really appreciate your feedback and on reflection we have started a bonus package offering viewings by us. We would love you to use RentMyHome again in the future and hope you are happy with your current tenants.Regards, Molly
★★★★★ 5/5
TrustpilotBest Reasonably priced Estate Agent
The High Street has endless very expensive Estate Agents who do very little more than the internet Estate Agents ,all of whom look very similar from the outside. My experience is that businesses show how good they are in the last 10% of what they produce ... RentMyHome not only produced excellent photos and reports but they followed up every potential tenant and made sure I got the best deal in the shortest time.I'd have no problem recommending them , and wish them well
Nick · 7 March 2017
Agent replied · 24 August 2024
Hi Nick,Many thanks for your wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotExcellent service!
I would highly recommend using RentMyHome to let your property! You can guarantee excellent customer service and a company who will really look after you throughout the process of getting new tenants in. What's more is the fact that I was able to save a good amount of money through paying the listing fee and choosing some of their additional options which are great. First time using them for me and not the last! Many thanks to all the team.
Nick · 31 January 2017
Agent replied · 24 August 2024
Hi Nick,Thank you for your wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotAmazing service - better than any estate agent
I could not recommend rentmyhome.co.uk more highly. The service that they offered was amazing & within 2 days of my flat being with them, I had a number of offers. Their advice was professional and transparent - i never felt like i was being mislead & the online portal gives you full control of your property profile. In comparison to my experience with estate agents rentmyhome.co.uk was on another level. On top of the great service, their fees are infinitely lower than estate agents. Thanks for all your help!
Sarah · 20 December 2016
Agent replied · 24 August 2024
Hello Sarah,Thank you for your wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 1/5
TrustpilotWebsite is completely rubbish.
Website is completely rubbish.Such a cheap tacky complicated way to book a viewing. Will stick to proper letting ageny. Suggest everybody does the same.Cowboy outfit.
Mik · 13 November 2020
Agent replied · 16 June 2024
Hello Mik. Thank you for your review. We are sorry you had a less than satisfactory experience recently. We work hard to make dealing with us easy and efficient and your feedback is always valuable. We deal with large amounts of viewing requests on a weekly basis without issue. As such, we would welcome your specific input to help us in reviewing the process. We reached out to you earlier and welcome hearing back from you. Regards The Rentmyhome Team.
★★★★★ 4/5
TrustpilotJob Well Done!
I was really impressed with JJ. She was very helpful and friendly. She remained calm and very professional at all times even though some of the process was slightly complicated. JJ was prompt with providing regular updates from all parties involved. It was a pleasure dealing with Tom, JJ and the team. My property was let less than 2 weeks. I was very pleased the services I received and will highly recommend rent my home to anyone. Thank you all so much and best wishes.
Adlaiday · 10 November 2016
Agent replied · 24 August 2024
Hi there,Thank you for your wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotWere happy to go above and beyond to help ensure my property was let with as little hassle as possible
I have now used rentmyhome.co.uk twice and on both occasions was pleasantly surprised by their customer service. On top of having an intuitive website and value for money pricing structure, most importantly the team (specifically Harry and Will in my latest dealings with the company) have consistently been helpful, knowledgable and keen to help make sure the whole process is stress free. As long as you are happy to complete the viewings yourself, I see no reason to use a high street estate agent over this company. If anything they have been more keen to assist when compared with my own experience with conventional estate agents. Its a no brainer! Go with them! Or if unsure, give them a call and have a chat before you make any final decision!
Vicki · 18 August 2016
Agent replied · 24 August 2024
Hello Vicki,Thanks so much for this absolutely fabulous review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotGreat and reassuring service
As a first-time landlord with no experience I had been concerned about the process and work that getting started would involve. However RentMyHome really helped to ease this. Handled everything very smoothly with regular communication and what was particularly notable was that anyone in the team was able to help when I rang - I didn't need to wait for one individual only to become available. So my thanks go to everyone who have all helped at some point.RentMyHome were also able to provide me with advice as to how to handle negotiation and I had an offer I could agree within 3 weeks of starting the process.Very happy with the service and I would certainly recommend.
Emily · 17 August 2016
Agent replied · 24 August 2024
Hi Emily,Thank you for this wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotTotally Wonderful Service
I would like to say this has been a total pleasure and such a wonderful service. The team at Rent my home have dealt with everything from start to Finish. I Really did think they would just do the advert and run but the experience has been the total opposite. They have kept the ball rolling, come up with new suggestions and completed the task with total grace and professionalism with a total personal touch.I can't thank them enough for keeping me up to date and dealing with it all and I mean everything.Thank you everyone at Rent my Home, You've been amazing!Highly recommended. Paul Bissoni
Paul · 7 July 2016
Agent replied · 16 June 2024
Hi Paul,Thank you for this wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
Trustpilot5 star only because of Nameera Khan.
I have been recently looking for a place to rent when I came across Rent my home. And It’s a 5 star from me for Nameera Khan. She is really polite, kind and informative. She really made us feel comfortable and made sure to understand what we were looking for so she could show us property based on that. All the best to her.
Annie · 30 May 2022
Agent replied · 16 June 2024
Thank you for your review. I will pass on your compliments to Nameera
★★★★★ 5/5
TrustpilotExcellent service!
Excellent service! Great communication, the viewings was set up within 2 days. First 2 potential tenants came to see the property and both of them submitted an offer (I had to cancel all the following viewings). Rentmyhome.co.uk was very efficient and did all the work, you just need to do the viewings and you know your property better than any real estate agent. It’s very attractive for tenants to use online agency as the fee is much smaller. I would highly recommend rentmyhome.co.uk for anyone who is looking to let the property, you will get a great service for very small fee!
Anya · 10 November 2015
Agent replied · 24 August 2024
Hi Anya,Many thanks for this wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
GoogleAlex is a fantastic professional, very efficient and diligent.
Provided detailed information to all my questions, and went above and beyond all my expectations.
Valeria · 20 April 2024
★★★★★ 5/5
Trustpilotwould highly recommend
Really efficient and friendly and gave useful advice. There was always someone at the end of the phone when I needed help and the response to the advert was impressive.
Grainne · 15 June 2018
Agent replied · 16 June 2024
Dear Grainne,Thank you very much for your review, we very much enjoyed working with yourself and the feedback in greatly appreciated.I wish you the best of luck.Thanks again.Charlie and the Rentmyhome team.charliec@rentmyhome.co.uk
★★★★★ 5/5
TrustpilotFrom listed to rented within 24 hours!
I found RentMyHome.co.uk via a simple Google Search and decided to give them a whirl - originally I was going to pay a local bricks-and-mortar letting agent nearly £800 to market my rental property and find me a tenant.
I purchased RentMyHome's basic package for £99, as I already had things like EPCs and tenancy agreements - I just wanted it listing on Rightmove etc. and for tenants to be checked over.
The property was listed on Rightmove in the early afternoon on Saturday, and by the same time on the Sunday I'd taken a viewing, received and accepted an offer, and they move in on Wednesday!
My contact at RentMyHome was Will, who was tremendously helpful at all stages and kept me updated at every stage of the tenant referencing process.
My "Google on a whim" has saved me nearly £700, and I have no qualms with heartily recommending RentMyHome.co.uk to anyone looking to take the hassle out of renting property.
Gareth · 29 June 2015
Agent replied · 24 August 2024
Hey Gareth,Thank you for this wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotOn arrival I was welcomed by a lovely…
On arrival I was welcomed by a lovely young lady I think her name is Nameera? she showed me around the property and answered all relevant questions aslo gave me clear instructions on how the process works. Would definitely recommend her service to others if needed. Thanks Nameera!
Aquib · 11 May 2022
★★★★★ 5/5
TrustpilotRenting your property / don't consider any other company
We have recently used Rentmyhome for 3 of our properties in the last calendar month. We couldn't be more delighted with the service received.The team are incredibly professional offering enormous help with rental values supported by a wealth of statics along with a whole host of other services which makes the entire transaction a one stop shop .These people are hugely enthusiastic and a pleasure to do business with.We will definitely be using them again very soon,Shared Space Ltd.
Shared · 23 April 2017
Agent replied · 24 August 2024
Hi there,Thank you for your review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotEfficient and professional service with a personal touch
I can't recommend RentMyHome enough - from the get-go they assign you an account manager, in my case this was Tom, who did a fantastic job throughout. He was straight on the case and our place was rented within the week. Compared with some other sites where you need to upload and manage everything yourself, RentMyHome gives you an online account where you can view/amend your Ad and track everthing, in addition to your dedicated account manager who makies sure everything runs smoothly. The Ad gets exposure on all the important estate agent portals that private landlords usually can't post on, and in addition they create a bespoke tenancy agreement. Such good value for money, and I saved so much not going through high street estate agents. Great work all round guys!
Stephen · 25 February 2015
Agent replied · 24 August 2024
Hey Stephen,Thank you for this wonderful review!Best Wishes,Raj @ RentMyHome.co.uk
★★★★★ 5/5
TrustpilotFantastic service
Elliot Shaw has been very helpful during the moving process. He was there to answer all of my questions and problems even on his day off! He was super supportive and was very helpful with anything I needed for the move! I really appreciate all the hard work he put in and I recommend him highly.
Porsche · 1 December 2020
★★★★★ 5/5
TrustpilotGeorge Georgalli is an absolute…
George Georgalli is an absolute pleasure to work with very professional very polite and always deliveries an outstanding level of service!!! Look forward to continuing to work with RentMyHome.
Himat · 4 December 2018
Agent replied · 16 June 2024
Dear Himat, Thank you very much for your kind words! I look forward to continuing our business relationship with you and the rest of the team!Kind regards, George Georgalli and the RentMyHome & ManageMyHome Teamgeorge@managemyhome.co.uk
★★★★★ 5/5
TrustpilotAs a respectable landlord all you want…
As a respectable landlord all you want is a respectable tenant someone that is going to look after the property and pay the rent on time l got in touch with rentmyhome 6 month ago and when my advert went live l had 11 viewings in about 10 days the tenants referencing was excellent and very thorough and i'm doing another 6 months with same tenant. Nothing was too much trouble and definitely will be using again.
Andrew · 10 November 2018
Agent replied · 16 June 2024
Hi Andrew - we're so glad you found a great tenant and that all is going well. We look forward to working with you again the in future.All the best,RentMyHome Team
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