Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have really enjoyed working with Rayners over the last 12 years or so they have always been very helpful and fun to work with!They are very good at talking to my tenants on my behalf , and have always organised positive outcomes.I would definitely recommend them.
Nicola · 13 June 2016
★★★★★ 5/5
GoogleBrilliant service, easy to contact.
Jacob · 12 June 2021
Agent replied · 11 June 2024
Thanks for taking the time to post this review. We are always delighted to receive feedback like this.
★★★★★ 5/5
GoogleI had a great experience dealing with Rayners, you guys are undoubtfully a high standard estate agency, the best value for money. Excellent service, always reactive, helpful and human too. Quite a good family business you should legitimately be proud of. Would definitely recommend !
Slayerfan · 13 June 2018
★★★★★ 5/5
GoogleMe and my housemates have been with Rayners for more then 3 years now. Whenever we needed they've been here for us to help. Rayners are a family business, they are super friendly and we are hoping to stay with them for more years to come.
Veronika · 13 June 2017
★★★★★ 5/5
GoogleI have rented through Rayners twice now, and cannot recommend this agency highly enough.
As a tenant I received a service which was of the highest standard: Rayners were consistently professional and considerate of our needs as tenants.
It was a pleasure to rent through Rayners.
Rianna · 14 June 2015
★★★★★ 5/5
GoogleAmazingly helpful and fair. No hidden costs, quick response to anything that went wrong.
The best estate agent we have dealt with. Go local not to the big foxtons/sterling ackroyd chains who are always a rip off!
Thanks for all your help
Martin and Kate
ThisGloriousMonster · 13 June 2016
★★★★★ 1/5
GoogleThe most incompetent letting agent I ever dealt with.
Horse · 13 June 2019
Agent replied · 11 June 2024
Thanks for your comment. We don't know who you are specifically but would like a chance to understand why you felt obliged to post this review. Please get in touch directly with David Rayner, partner, by phone or email and hopefully we can address your issues.
★★★★★ 5/5
GoogleVery responsive, straightforward and helpful service. We have been tenants for just a year(as we moved to another area), but Rayners had been very responsive and helpful throughout our tenancy. One of the best agents we have had in UK.
Mete · 13 June 2019
★★★★★ 5/5
GooglePleasure to deal with, quick to respond. Took all our queries seriously even if just paranoia on our side. The easiest move out process I've had for a really long time and they have a portfolio of beautiful properties.
Lucy · 13 June 2019
★★★★★ 5/5
GoogleI have been a tenant for Rayners for 3 years now and they have been great. Such down to earth guys. If anything ever went wrong with the flat they would have it sorted that day. I would highly recommend them!
Charlotte · 13 June 2017
★★★★★ 5/5
GoogleI've had Rayners as my property agency for over a year and they were always very professional. Any issue we had with the house would be solve in a fast an efficient way. I've been a happy costumer.
Amaya · 13 June 2019
★★★★★ 5/5
GoogleRayners is a wonderful company full of lovely people. They helped me sell my flat during a very difficult time in my life. I can't thank them enough. If you want honest hard-working professionals, these guys won't let you down!
Christine · 13 June 2016
★★★★★ 5/5
GoogleWe recently purchased a house through Rayners and were really impressed by their efficiency and professionalism. Any questions we had were answered straight away and the aftercare was great. An excellent service with a personal touch. Highly recommended!
Caroline · 13 June 2018
★★★★★ 5/5
GoogleI've had an awesome relationship with Rayners for almost 10 years! They really are the most personable and caring estate agents I have ever had the pleasure to deal with. Thank you so much for your patience and support!!
Catherine · 13 June 2017
★★★★★ 5/5
GoogleRayners were great - they managed our property and were very smooth in checking us out. In fact, we got out deposit back in record time - 2 days - which is a new experience as a seasoned London renter.
Rosie · 14 June 2015
★★★★★ 5/5
GoogleI highly recommend Rayners. I have dealt with them on 2 occasions and both times they have provided a professional and friendly service. More than that I could trust them and the negotiations were uncomplicated and fast
Semra · 13 June 2018
★★★★★ 5/5
GoogleI have nothing but good words about the team at Rayners. They’ve been friendly, helpful and very responsive. Every minor things has been taken care of in a considerate, professional way.
Thank you and keep up the good work!
Sandra · 14 June 2015
★★★★★ 5/5
GoogleRayners helped me with my recent flat sale and got me a great price and buyer. They were a sea of calm surrounded by stormy waters. They always provided great advice based on their considerable experience.
Simon · 13 June 2018
★★★★★ 5/5
GoogleWe rented a property off of Rayners for two years and they provided excellent service. Very sad to leave the house and the letting agents behind, would definitely go back to them in future! Highly recommended.
Niall · 13 June 2018
★★★★★ 5/5
GoogleI have used Rayners for at least 10 years having rented many properties through them and I would highly recommend them to both Landlords and Tenants.
A very professionally run and knowledgeable company whilst retaining the personal touch.
James · 14 June 2015
★★★★★ 4/5
GoogleBeing a tenant for the same property several different times, Rayner have been mostly friendly, helpful and understanding. They have been in the area for a while and know good things in and about.
Lisa · 13 June 2019
★★★★★ 5/5
GoogleHave been a tenant through Rayners for 9 years and never had an issue. Very responsive to any repairs or appliances replacement requests. Required safety checks undertaken regularly. Always polite, friendly and professional. Recommended.
R · 13 June 2019
★★★★★ 5/5
GoogleFrom my personal experience, Rayner's are the best letting agents in the area. Friendly and helpful service and as a landlord, there isn't much I can say they need to improve on.
JN · 13 June 2019
★★★★★ 5/5
GoogleDefinitely the best agency I had ever dealt with in London. Friendly, fair, honest, always available, get things fixed in very short time even major things like washing machine or plumbing issues.
Vaida · 13 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.