Trusted Agent profile · London
★★★★★
371 reviews across 2 platforms
Palace View, 131 Lambeth Road, London, SE1 7BT
Prime's office in London, at Palace View, is rated 4.7 out of 5 across 371 reviews on two platforms, including 334 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJust bought our first property with Prime London - they were incredibly helpful (our agent Devon especially). They kept us informed at every step of the process and, even though we faced some problems with the bank during those uncertain times, they pointed us in the right direction, at the right time and ended up buying the property in less than 6 weeks! 10/10 for communication!
5/5
TrustpilotPrime London is Aces
Joseph and team were absolutely excellent in helping me let a flat in London. Their knowledge and professionalism is top notch. Will use again
5/5
GoogleShannon has been looking after my flat for several years. Always highly professional, enthusiastic, proactive, and an all-round positive experience working with her!! Thank you!PositiveResponsiveness, Professionalism
5/5
GoogleVery professional and always helpful staff. Very upfront, honest and transparent with the process. I would like to thank amazing staff who has been very helpful is Ellie, Olivia & Devon. Highly recommended!!!
Thanks for your review Rahul 👍🏻 …
5/5
GoogleAbsolutely amazing service and amazing staff who actually care! A big thank you to Shannon and Elyse for their hard work and constant communication.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI've been working with prime london to sell our place around the area, they were very professional and communicated quickly, shoutout to my boy devon fletcher, give him a bonus 👍 …
5/5
GoogleEllie was brilliant and / knowledge when sorting out my apartment for me
5/5
GoogleLovely experience working with Prime London, especially Kate. 5/5 company and highly recommend.
5/5
GoogleI had an outstanding experience recently, selling a premier property around Ebury Square. The whole team were professional, communicative, diligent, and efficient. Particular thanks go to Aline who went over and above, and really made the experience stress-free for us. She looked after us incredibly well - we are extremely grateful for the thoroughness and kindness throughout the process. Highly recommended.
5/5
GooglePrime are great. We've been with them a few years and they are super helpful. We had residual issues left over from another agent a while back and they sorted it out quickly. You get what you pay for.
5/5
GoogleDevon was very professional and helpful. He was very quick to understand our needs and show us apartments that suited us. Highly recommend Prime London to everyone who’s looking to move.PositiveResponsiveness, Professionalism
5/5
GooglePrime London have been my tenancy agents for the past 4 years. They have been highly professional throughout the journey. Very flexible and accomodating during the viewing process and removing the stress from the moving in experience by processing references in an efficient manner. They have been transparent and quick in responding to requests. Over the years, I have interacted with the majority of the team and I can confidently say they all share the same ethos and go above and beyond to help you from start to finish. Incredibly professional and trustworthy, I couldn't recommend them enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleTop agents, Theo has been very helpful with answering questions about the local area and current trends in the property market. I would highly recommend
5/5
GoogleDevon was very friendly, professional and always willing to help.
5/5
TrustpilotI have been very impressed
I have been very impressed with the service given by Prime London. I was looking for an exceptional rental and PL was the only firm that really understood my requirements, and had the inventory to satisfy it.
Thank you for your review Hussain. The property is quite something!
5/5
GoogleThanks to the team for going the extra mile, Aria provided me with a comprehensive valuation report but also took the time to explain the current market and why my apartment is valued at that price. This level of transparency and communication made me confident that I’d chosen the right agency and I appreciate the great service.
5/5
GoogleGoodness gracious, what an agency! I was astounded by their level of professionalism, emotional intelligence and pragmatism. They are an inordinately excellent agency, who left me coming away knowing what to expect next at all points. Their lettings team were fabulous, gave me some good options and found me what I needed, and their property management team took that excellent approach and extended it out throughout the move in and start of my tenancy. Hands down the best agency I have ever dealt with, and shall recommend them to a number of my friends if the time comes. Thanks again Prime Team!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWorking with Devon was seamless. Would recommend!
5/5
GoogleI had a very positive experience with the Matthew @ Prime London. I had, what I felt, was a complicated query to deal with but he advised me in such a helpful and professional manner that the problem was sorted in next to no time… Very grateful and I appreciated his time on the matter.
5/5
GoogleWhat an experience I had with Kate! Such a professional, always transparent with everything that went on. Even when hiccups arose she dealt with them in a swift and timely manner so that the process felt seamless, if I need anything in the future I will be returning because of the service that Kate provided!
5/5
GoogleDevon was amazing 🤘 …
5/5
GoogleDevon is very professional and easy to work with . He is quick to respond and provided excellent customer service.
5/5
GoogleI have been working with Simran at Prime London for several years. Has been constantly providing professional services throughout. Very satisfied.
5/5
GoogleWhat a refreshing moving experience! The team at Prime London and Matt in particular were so helpful and professional the whole way through going above and beyond to be there to help and ensure everything went smoothly. I will certainly be using them again in the future if I have to move again!
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