Trusted Agent profile · London
★★★★★
218 reviews across 2 platforms
Salisbury House, Finsbury Circus, London, EC2M 5SQ
Prime Residential Property Management's office in London, at Salisbury House, is rated 4.6 out of 5 across 218 reviews on two platforms, including 109 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI couldn't of asked for a better service than the one I received from Prime Residential. 10/10 across the board, they were professional, friendly and did an amazing job. Thank you all once again!
Thanks for this fantastic review Ryan! Much appreciated.
5/5
GoogleShaun provided a very efficient personal service in finding new tenants and delivered what he promised. Also helped with sorting out issues that tenants had. I would recommend him without hesitation.
Thankyou for taking time to leave us a review Himanshu. We always aim to deliver a good service and are glad you are satisfied.
5/5
TrustpilotAlessandra and her team were a great help!
We had an amazing help from Alessandra and the rest of the team. She was incredibly helpful and quick to respond and help and definitely made this process a lot easier!
5/5
TrustpilotManaged my company's properties in…
Managed my company's properties in Liverpool really well. We had lots of stress on managing those properties as we live in London. But, Prime Residential team really help me to take out that stress. Thanks for the good work team!
1/5
TrustpilotTerrible company with dishonest employees
Terrible service. I would strongly advise anyone planning to work with this company to stay clear. I had a terrible experience with one of their employees. Their lack of professionalism and dishonesty about the property I was interested in has really left a sour taste. Also be aware of the reviews because one of the employees I collected keys from also left a good review here.
5/5
GoogleGreat service and communication throughout the move in process and got me into my apartment in no time with no hassle. Thanks again to the team at Prime!
Thanks for the review Frankie - glad we could help you through the move in process hassle free!
5/5
GooglePrime Residential Property Management Ltd. assists us with their expertise in our search for a home to rent. I'm very pleased to highly recommendation their services.
Very happy we could help you find the right place for you! Thanks for leaving us this positive review Pamela.
5/5
GoogleCouldn’t recommend prime residential enough! They helped us find great tenants for our place. Wouldn’t chose any other firm in the future. Thanks so much guys!
Hi James, We appreciate the review from you. Glad we could provide you with a good service!
5/5
GoogleGreat service, quick and professional. Kieran especially has been really helpful, responding swiftly to all of our queries and helping us get a place we love.
Thanks Cecilia, glad I could help you find a place you love! I appreciate this feedback personally as we always aim to provide excellent customer service - Kieran
5/5
GooglePrime Residential helped us let our family home after moving away from the area. Direct communication with a dedicated account manager made the process easier than we expected. They found us great tenants too! Highly recommended
Good morning Charlotte, Glad we could help in looking after your family home and thanks for leaving us this fantastic review!
5/5
TrustpilotReally happy with Prime Residential…
Really happy with Prime Residential’s service from their Manchester team. Seamless onboarding from switching from my previous property manager and have had really good communication from the property management department - Becky in particular has been great.
5/5
GoogleGreat customer service and experienced staff to handle any and all queries, since joining Prime I haven't looked back or regretted the decision.
Thanks for the positive review James!
5/5
GoogleHighly recommend Prime Residential, great company to work with! Shaun and Will have done a fantastic job whilst letting out our properties.
Thank you, Zoltan! It's a pleasure working with you.
5/5
TrustpilotGood experience and would recommend
The company has been of tremendous support in securing the house. They kept me well informed throughout the process. Special mention about Ms Jessica for her commendable job!
5/5
GoogleUnusually good service for a property management management company! The lads had no trouble finding tenants and have took care of everything for me since getting the tenants in. Very happy
Thank you for the review Oliver! Glad we could help
5/5
GoogleReally great service from start to finish with excellent communication throughout, couldn't of asked for more. Would highly recommend.
Thanks for leaving us a review Lauren. Happy we could help!
5/5
GoogleGreat experience using prime residential, the whole process was a breeze. Keep up the good work guys!
Glad we could make the process easy for you Lucy and thanks for the positive review!
1/5
TrustpilotCouldn’t find a suitable tenant to a…
Couldn’t find a suitable tenant to a beautiful property in over 6 weeks. Waste of time
5/5
TrustpilotGreat company to deal with
Great company to deal with. Excellent communication with the management and fast to reply to any queries. Have recommended them to a number of other colleagues and companies.
5/5
GoogleReally easy to deal with Shaun & Elliott throughout the move in process, would highly recommend.
Thanks for the review Grace! Glad we could help.
5/5
GoogleExceptional attention to detail providing confidence throughout the process. Great team to work with !
Thankyou for the review Craig! We are glad you noticed the hard work we put in and as always it is a pleasure.
5/5
GooglePrime Residential found us a flat really quickly. Really great communication from Kieran. Would recommend
Hi Hannah, thanks for taking your time to leave us a positive review! We always aim to have clear communication and provide an excellent all round service. Glad we could help!
5/5
GoogleReally helpful in finding a flat, great service and a very painless tenant experience
Hi Marco, thanks for the review and I'm glad we could make the process easy for you.
5/5
TrustpilotLuis had been very kind and helpful
Luis had been very kind and helpful. Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
