Portico London reviews

★★★★★ 5/5

Trustpilot

Alice Amaral is a pleasure to deal…

Alice Amaral is a pleasure to deal with, and nothing is ever too much. The service we receive from her is outstanding and her attention to detail is second to none! Would thoroughly recommend Alice's and Leyton Portico's management service to anyone in need!

Elliott · 8 July 2022

★★★★★ 5/5

Trustpilot

Very helpful, would recommend

Recently went through Portico to rent a property in London. Erick kindly provided a video of the property we eventually rented as we were unable to view in person as we were living abroad. Communication with Erick was efficient and timely throughout and this made the process as stress free as possible. Following moving in to our new flat queries were answered in an equally succinct manor. I would recommend Portico, especially to those moving to London from over-seas.

Daniel · 9 February 2022

★★★★★ 5/5

Google

Portico have been great throughout our renting process - shout out to Ziqi who was fantastic and super helpful.

Megan · 27 May 2024

★★★★★ 5/5

Google

Just went through Portico Clapham in securing my latest flat. It couldn't have been more straightforward and easy thanks to Nattalei. Nattalei was always quick to communicate and reply, I would highly recommend her!

Zac · 18 June 2023

★★★★★ 4/5

Trustpilot

Persistence

My agent Ammer went over and beyond the call of duty bending over backwards doing things that helped me out that he need not .At the end of the day he’s a great estate agent and a nice guyConnie ,my solicitor done a great job doing what she does best .A very nice and professional woman

DR · 13 February 2024

★★★★★ 5/5

Trustpilot

Excellent service from Ehsan

I can't thank Ehsan enough for his exceptional assistance with my property search. He is a true professional who went above and beyond to make the process smooth and enjoyable. Ehsan's in-depth knowledge, responsiveness, and negotiation skills were outstanding, ensuring I found the perfect property. I highly recommend Ehsan to anyone seeking a dedicated and knowledgeable real estate agent. Thank you Ehsan

Faye · 19 September 2023

★★★★★ 5/5

Trustpilot

Great Sales Team

The marketing of my 1 bed flat was handled extremely well by the team of Caroline, Claire and Paul which resulted in achieving a price beyond expectations.During the conveyancing Claire unfailingly went the extra mile to assist with any problems and details which needed sorting out and most importantly to chivvy solicitors in their work. Caroline and Paul always on hand. Result…..Completion on schedule thank you.

Susan · 1 June 2024

★★★★★ 5/5

Trustpilot

Salman at Portico Camden

Salman at Portico Camden has been extremely helpful, kind and responsive during our flat hunt and renting process! He has made the experience smooth by always replying to our queries rapidly and always accommodating our needs.

Ella · 29 March 2023

★★★★★ 4/5

Trustpilot

Friendly letting agent, helpful service

The letting agent Lauren was very friendly and helpful throughout the process and provided excellent communication. She wasn't too pushy as well when we were slow with things. There were a few frustrations with the process, primarily a couple of broken furniture pieces which were not made aware to us in advance of signing and works not being sorted until after we moved in, but on the whole the property side of things went very smoothly and we are very pleased with the house!

Jack · 26 October 2021

★★★★★ 5/5

Trustpilot

Very good experience from Rash and his…

Very good experience from Rash and his team. Recommended highly

Omar · 12 October 2024

★★★★★ 1/5

Trustpilot

Avoid at all costs.

Once again I'm forced to edit my review after them begging me to change it to a good one in the first place. Avoid this company at all costs. Terrible work ethic, unprofessional and rude. I feel like I'm talking to a politician with their scripted answers and careless replies. Not only did they allow me to move into a disgusting unclean flat full off the last tenants rubbish hidden in the basement. But after doing things like taking days off work so they could service the boiler which they assured me was a routine check it was revealed shortly after they were in fact doing it to get me out of the property and completely lied about the purpose. After which they threaten me with their contract, cherry picking parts that suit them and trying to lie to me again. Holly is both rude, uncaring and arrogant, I've asked them to wait till Thursday for a evaluation as I'm not there and my disabled cousin is on his own and would be very stressed with unknown people trying to come in, yet they continue to harass me with emails saying they will break in without me there, even though I have 2 whole months till I move out. Absolutely disgusted with how I've been treated by Holly Pearson.

Dan · 25 October 2021

★★★★★ 5/5

Trustpilot

This review is for Salman Peerally from Portico, Camden

Salman provides an excellent service very professional and friendly at the same time. He was always on hand to answer any questions I had. Fabulous service from start to finish. I highly recommend Salman Peerally to anyone looking to let or rent.

Guranda · 15 August 2022

★★★★★ 5/5

Trustpilot

Excellent team at Hammersmith portico

Excellent team at Hammersmith portico , great attitude and helpful. The staff are professional, get full support and advice adequately and efficiently. Erick has been very helpful in helping us find the right place to rent and he ticks all the positive boxes.

Jennifer · 25 June 2022

★★★★★ 1/5

Trustpilot

Incompetent

All we have had with the Portico Leyton team is issue after issue over the span of two years. They have zero respect for their renters and they enable unethical landlord practices and behaviour. Avoid this agency at all costs if you want to be respected as a renter. The incompetence of their property management team is absolutely shocking.

Millie · 17 September 2024

★★★★★ 1/5

Trustpilot

Re Portico Clapham Common office

Re Portico Clapham Common office. Rented a property from portico for a year. When we moved in it was not clean at all. Found mouse droppings, which was reported but not believed until we actually saw the mouse. Did not give us a complete inventory. Actually gave us an inventory for the wrong property. After telling them they did nothing about it. Not really an issue as tenants but the landlord was annoyed. At the end of the tenancy had to chase multiple times to try and find out what was happening as no clean or inventory had been done on move in. Just got told they would get back to us. Still went through all the usual processes without actually having discussed with us what was going on, or communicating to their own staff. Honestly the most incompetent and useless estate agents. If you’re renting it’s fine as they do nothing to confirm the state of the property on move in, but if you’re a landlord definitely not ideal and would complete avoid! I cannot stress enough how incompetent and useless they are as estate agents.

Gareth · 4 September 2021

★★★★★ 5/5

Trustpilot

Estate Agents that go the distance

We listed our property with the Leyton branch. From the get go their service was great. Both Mark and Michelle were great a getting viewings booked in, confirming bookings and hosting bookings. They fully understood our need to secure a certain amount for our property so that we could continue or journey. We had early offers but couldn’t accept as they were too low. They were patient and understanding and did all they could to secure us more bookings. When we sold our property they were right there with information support and guidance. Michelle was great at helping me chasing solicitors , estate agents, the lot. You name it she was there, a real trooper, cold not have got through the last couple of months with her. She had my back the whole way in what was quite honestly so stressful because of other professionals!Thank you

Miss · 2 September 2021

★★★★★ 5/5

Google

I love working with Portico! I rate them highly and recommend them as the best agent in town. I’m a landlord of a property in Clapham and I’ve lived overseas for nearly 10 years. They make my life so easy, no request is too big and Andy is nothing short of a legend. The cap on google rating is 5 star or I would’ve honestly put 10! I have rented out my property through them for over 2 years plus 9 months of a brilliant air bnb service prior to that. They’ve also secured me a new tenant who is perfect at a time when the rental market is at its most difficult. They are truly exceptional! All my agents before portico were really terrible so it is refreshing to work with agents who genuinely care for both the landlord and the tenant! THANK YOU PORTICO! I’ve experienced superb service and will never work with another agent again!PositiveResponsiveness, Quality, Professionalism, Value

FAYE · 28 August 2021

★★★★★ 5/5

Trustpilot

Best estate agents I’ve ever used

Sasha and his team have been excellent - from the valuation of our property to the exchange of contracts. Through their network of potential buyers, they had organised 12 viewings and we sold our house within a week. They have been at our side every step of the selling process. I would not hesitate to recommend them.

Gordon · 19 December 2023

★★★★★ 1/5

Google

Portico is absolutely the worst property agent I've ever had to deal with. They were extremely attentive before we moved in when we had to supply them with our details to acquire the property. As soon as we were in their job was done. They ignored our emails and never returned our call. Sometimes they would acknowledge having received your email and then nothing. It's such a frustrating experience dealing with these people. They really do live up to their stereotype. Take some advice, don't go near this company. Life's too short. I'm so glad we're out now. Never, ever, again.

Daniel · 18 June 2023

★★★★★ 5/5

Trustpilot

Excellent Experience

Imran my sales advisor was so efficient throughout the whole process of buying my first home. Really appreciate him taking my calls on weekends and promptly responding to all my questions. Will surely recommend Imran and Portico after a wonderful experience!

Sarita · 29 July 2022

★★★★★ 5/5

Trustpilot

Brilliant Estate Agents

I have rented for several years through Portico and have recently sold the property. I can only say good words for the greats service I have received over the last few years. Prompt replies to any queries and friendly and helpful staff. I would like to give a special mention to Sean Hewitt in your Walthamstow Branch. He has always been a very efficient, friendly and helpful gentleman on any occasion I have had to contact him and I would like to thank him for all of his help for the last several years. Definitely a credit to Porticio !

Debbie · 1 July 2021

★★★★★ 5/5

Trustpilot

Fantastic service

Portico is a fantastic partner of ours and generates many viewings leading to great offers! Lead by incredibly lovely people with a wealth of experience and knowledge. I've had a fantastic journey with many amazing individuals who are great to deal with so I would highly recommend getting in touch with a local Portico branch.

Chris · 30 October 2024

★★★★★ 5/5

Trustpilot

Great client service

I recently put my property up for rental and have to commend one person in particular. Jade has the best customer service I have experienced in a long time. Renting my property was stressful and emotional but Jade managed to help me navigate that by being friendly, helpful and most of all with great communication. No question was too small for her and if it wasn't something she could control/ crossed over into other departments like finance or management, she found out and made sure she responded to me in a timely fashion.I suspect Jade has a lot of rentals to sort out and get to a point where they are taken over by a property manager but she never made me feel that I wasn't important and a valued client. Jade is an asset to Portico and could teach others in the team how to deliver excellent client service. I couldn't recommend Jade more!

Robin · 25 June 2021

★★★★★ 4/5

Trustpilot

Helpful and considerate

Bilal was very helpful and considerate of our situation (lost both parents within 2yrs so having to sell a family home which has been with us for 42yrs). He was informative also and aware of current market conditions.

Yunus · 28 October 2022