Trusted Agent profile · London
★★★★★
1,402 reviews across 3 platforms
5 Clapham Common South Side, London, SW4 7AA
Portico's office in London, at 5 Clapham Common South Side, is rated 4.2 out of 5 across 1,402 reviews on three platforms, including 289 Google reviews rated 4.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPortico are great all round
I have always found the communications and emails from Samantha to be both informative but also interesting and relevant to me. I also love the Portico Places initiative, (who doesn't love a discount right!), but now I go to far more local places than I ever used to.
5/5
TrustpilotI recommend Portico wholeheartedly
I recommend Portico wholeheartedly. They have made the process of renting out my property (both via Airbnb and for short/long lets) extremely easy. They respond to emails promptly and efficiently and I have not had to concern myself with any of the 'nitty gritty'. DON'T HESITATE.... RING THEM!!
5/5
TrustpilotHighly recommended
Highly recommended. Portico looked after my rented flat for 6 years and were very professional and helpful.Charlotte organised the selling of the flat recently. It sold within a few days, for the full asking price. Great service and a pleasure to work with.
1/5
TrustpilotWorst Property Management Company management Ever…
These are the worst property management company on the face of the planet, Michael Hookway, Matthew Gurkin and all the staff in the so called credit control dept, absolutely useless
5/5
TrustpilotRented our flat through Portico
Rented our flat through Portico, smooth process, would recommend. Simon the inventory manager made the move so easy on the day, working out of hours to help us move due to covid. The man deserves a medal or at least a class of rosè!
5/5
TrustpilotExcellent Service
Hi Samuel,just wanted to thank you so much for your help with renting the property.You have really gone out of your way to help and your assistance, patience and time has been greatly appreciated. I will highly recommend your agency to people l know.Kind regards,Keith
5/5
TrustpilotGreat experience with the hammersmith…
Great experience with the hammersmith office, and namely Melissa and Dominic - as they helped to ensure all safety protocols were strictly observed during lockdown. Very appreciative of the steps taken and improvements made to ensure all parties felt comfortable and safe!! Thank you!!
5/5
GoogleIvett Karman from Portico, She is very good and very helpful,She helped us to find a nice property in Streatham hill giving us update time by time me and my wife was really happy to see this kind of responsible person.
5/5
TrustpilotThe sale’s team have done brilliant…
The sale’s team has done brilliant jobs to get through the transaction. I can’t thank enough for their assistance throughout the purchase processes.
5/5
TrustpilotExcellent relationship - highly professional company
We’ve enjoyed an excellent working relationship with Portico over the last four years; they are an extremely professional company. All information and assets requested are supplied in the correct formats and within the timescales required. We look forward to working with them for the foreseeable future
1/5
TrustpilotAvoid
Avoid. Time wasters. I had 3 viewings organised days before and confirmed an hour before. Then outside the first property no-one turned up for the viewing, the office had no record of the viewings, and all 3 properties had actually already been let.Very very poor
5/5
GoogleReally pleased with my purchase with Portico. All the staff - both sales and progressions - were very friendly, helpful, professional and responsive. I will stick with them as sole agent for lettings too.PositiveProfessionalism
5/5
GoogleFantastic service. The team made it possible for me to view the property on numerous occasions, assisted me on numerous occasions through the purchase process, and went above and beyond to support where needed. I would definitely recommend working with Andrew, Flora and Georgia.
5/5
TrustpilotI find Alice FrancoDo Amaral…
I find Alice FrancoDo Amaral exceptionally helpful and always efficient at what she does. She always acts very prickly to solve any issues I have as a landlord. I would highly recommend her.
5/5
TrustpilotAlannah at Portico Woodford Green has…
Alannah at Portico Woodford Green has gone above and beyond to help us purchase our new property. She supported us through the whole process and has provided excellent aftercare. I wouldn’t hesitate to recommend her and the team.
5/5
TrustpilotAnca of Portico has always been very…
Anca of Portico has always been very helpful when one of my tenants have had a problem.I think my tenants all seem satisfied as well - they are all long term, at least 8 years, so cannot be dissatisfied.
5/5
TrustpilotCasey from portico done a great job…
Casey from portico done a great job today painting my bathroom, very cheerful and tidied up to leave my flat as he found it, would highly recommend.
5/5
TrustpilotExcellent experience and very professional!
I've been working in the relocation sector for quite some time and my experience with Portico Islington has always had nothing but exceptional.Molly, my main point of contact within the branch, is always prompt in getting back to me with correspondences and very professional - highly recommended!
5/5
GoogleNothing but praise for Portico- Ivett- her professionalism, patience and positivity shone throughout the duration of the process. Having never rented before in Clapham,she made everything clear and straightforward for me, and I was very grateful for the excellent high levels of communication. Would absolutly recommend!
5/5
TrustpilotProfessionalism at every turn
Professionalism at every turn. Everyone who needs to find a place to live - there is no better service than the one that Portico provides. I would highly recommend if you are in need of finding your new or next house.
5/5
GoogleThis was my first experience with moving property and Flora at Portico was always responsive and polite with my questions. Made the situation a lot easier. Many thanksPositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotBizarre
Rang Saturday lunch time to view a property. Rang for ages then someone hung up. Rang again, no answer. Emailed saying we want to view that day and can’t get through. Nothing. Tuesday at midday I get a call. Too late. Not using them
4/5
TrustpilotPositive Experience
I have had a positive experience using Portico’s Airbnb management service. The photos and listing are great and we have a relatively high booking rate. The property is cleaned to a high standard before each rental and the team respond to guest messages promptly.
5/5
TrustpilotHad the pleasure of meeting Casey today…
Had the pleasure of meeting Casey today who attended to fit an extractor fan. His work is very neat and tidy. Great job, would highly recommend!
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