Trusted Agent profile · London

Portico London reviews

4.2

★★★★★ Great

1,599 reviews across 2 platforms

254, 256, High Road Leyton, London, E10 5QN

Portico's office in London, at 254, is rated 4.2 out of 5 across 1,599 reviews on two platforms, including 471 Google reviews rated 4.4.

Google logo

4.4 / 5

471

Reviews on Google

This office

Trustpilot logo

1,128

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Super accommodating efficient staff both on the phone and in person. Special mention goes to giacomo who went above and beyond to accommodate my viewings and was very polite, amenable and informative! Second time I have used this brand of estate agents and they haven’t dissapointed! :)

Laura · 21 June 2019

5/5

Google

Jamie Franks of Outlook Property in Leyton couldn't have done a better job in the sale of our property. Fast, efficient, good communications and no BS. What more could you want? Many thanks for a good job.PositiveResponsiveness, Quality, Professionalism, Value

Bill · 20 June 2021

5/5

Google

I was so impressed with the service from all of the staff at Outlook. In particular, Gavin‘s customer service was so helpful in the process from start to finish and he took the time out for every query I had.

Lucy · 20 June 2021

1/5

Google

Agent never arrived to show me around a property at the arranged viewing time. Made two calls and was promised both times an agent would contact me to let me know where they were. Eventually left after waiting over 30 minutes and am still yet to receive a call.

Matthew · 21 June 2017

5/5

Trustpilot

I find Alice FrancoDo Amaral…

I find Alice FrancoDo Amaral exceptionally helpful and always efficient at what she does. She always acts very prickly to solve any issues I have as a landlord. I would highly recommend her.

Terry · 6 July 2022

5/5

Trustpilot

Alannah at Portico Woodford Green has…

Alannah at Portico Woodford Green has gone above and beyond to help us purchase our new property. She supported us through the whole process and has provided excellent aftercare. I wouldn’t hesitate to recommend her and the team.

Sim · 8 October 2021

5/5

Trustpilot

Anca of Portico has always been very…

Anca of Portico has always been very helpful when one of my tenants have had a problem.I think my tenants all seem satisfied as well - they are all long term, at least 8 years, so cannot be dissatisfied.

Roemont · 3 August 2021

5/5

Google

been renting with this agency for a couple of years and never have had an issue. Agents very helpful and polite. thank you!

Maria · 20 June 2023

5/5

Trustpilot

Casey from portico done a great job…

Casey from portico done a great job today painting my bathroom, very cheerful and tidied up to leave my flat as he found it, would highly recommend.

Toni · 15 February 2023

5/5

Trustpilot

Excellent experience and very professional!

I've been working in the relocation sector for quite some time and my experience with Portico Islington has always had nothing but exceptional.Molly, my main point of contact within the branch, is always prompt in getting back to me with correspondences and very professional - highly recommended!

Alessandro · 5 December 2018

5/5

Google

We recently sold our property in Leyton with Portico, they have been very responsive, quick and super professional. If you are selling a property, I absolutely suggest you consider them!PositiveResponsiveness, Quality, Professionalism, Value

Nazanin · 20 June 2022

5/5

Google

Just recently let my property with Outlook. Billy Crickmar a fantastic letting manager, kept me up to date throughout process. Can't recommend him and the company enough. Keep up the good work guys!

Dawood · 20 June 2022

5/5

Trustpilot

Professionalism at every turn

Professionalism at every turn. Everyone who needs to find a place to live - there is no better service than the one that Portico provides. I would highly recommend if you are in need of finding your new or next house.

Maria · 27 January 2021

5/5

Google

I have been working with this branch for nearly 3 years and have had nothing but great service from them, I work closely with Geida and nothing is ever an issue, very responsive, professional, good knowledgeable advise, highly recommend!

Claire · 20 June 2021

1/5

Trustpilot

Bizarre

Rang Saturday lunch time to view a property. Rang for ages then someone hung up. Rang again, no answer. Emailed saying we want to view that day and can’t get through. Nothing. Tuesday at midday I get a call. Too late. Not using them

Assy · 11 February 2020

4/5

Trustpilot

Positive Experience

I have had a positive experience using Portico’s Airbnb management service. The photos and listing are great and we have a relatively high booking rate. The property is cleaned to a high standard before each rental and the team respond to guest messages promptly.

Alan · 29 January 2020

1/5

Google

Worst agency I have every spoke to, rude staff and unhelpful, I don't recommend it.

Adrian · 21 June 2018

Agent replied · 19 June 2024

Hi Adrian, I’m sorry to hear that you felt the staff were unhelpful. We'd like to learn more about your situation and make things right - if you give us a call on 0207 099 4000 we'll be happy to help.

5/5

Trustpilot

Had the pleasure of meeting Casey today…

Had the pleasure of meeting Casey today who attended to fit an extractor fan. His work is very neat and tidy. Great job, would highly recommend!

Alex · 22 February 2023

5/5

Trustpilot

Great house selling experience

Sean at Portico has been great, he has really put us at ease going through the process of buying a house. Sean found us a buyer within a few days of our house being on the market, it has been seamless.

Claire · 25 November 2020

1/5

Google

Unprofessional agents. I call them to make offer for a property, I told them I will be able to make the offer after 3 day's, and he begins to laughing on the phone, like a stupid person. I told you any joke??? Not recommend them.

Botezatu · 21 June 2019

5/5

Trustpilot

Portico

I have been with Portico for a number of years and they have looked after my property as "full Management" providers and have always been professional and efficient. Well done to Sean Hewitt and his dedicated team.

Mr · 25 August 2021

5/5

Trustpilot

Filiberto Annie and Simona have been…

Filiberto Annie and Simona have been absolutely amazing at finding and securing a new tenant. I can't thank them enough for all their hard work and professionalism they have displayed throughout the process. A brilliant team, thank you.

Abid · 3 June 2021

5/5

Trustpilot

Portico helps me greatly

Portico helps me greatly. Portico combines friendly professionalism with careful and competent support.Portico have never let me down. They are patient with me and get everything done properly and well. Thank you Portico for the reassurance and peace of mind you give me

Sarah · 10 January 2020

5/5

Google

Great service and lovely staff. Looked after from the minute we viewed our property to collecting our keys and moving in.

Katherine · 20 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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