Trusted Agent profile · London
★★★★★
1,599 reviews across 2 platforms
254, 256, High Road Leyton, London, E10 5QN
Portico's office in London, at 254, is rated 4.2 out of 5 across 1,599 reviews on two platforms, including 471 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service provided by Portico…
Excellent service provided by Portico (Repairs coordinator Kieran Downey). I have had several maintenance issues at the property this year. I received appropriate response each time I raised a request and Kieran did make sure issues were resolved up to the satisfaction. Thanks.
5/5
GoogleThank you, Liridona Bajraliu, for the recent viewings. It was refreshing to attend viewings with such an honest and friendly person. If only all of our viewings could have been so pleasant! Thanks again. Robbie and Alice
5/5
TrustpilotPortico Leyton
I have been using Portico Leyton for many many years now and they are always professional and very experienced. Marc in particular is someone who is extremely knowledgeable and also willing to go the extra mile which is very rare these days. I would highly recommend them.
4/5
GoogleWe recently exchanged contracts on a property marketed by Portico and have nothing but good things to say about their professionalism and support. Our particular thanks go to Joanne and Michelle for keeping so on top of things and assisting us.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotCharlene in renewals
Renewing my tenant’s contract for another year was quite a relief, but Charlene getting me a 3% rent increase made it a pleasure - not to mention how that extra money over the next 12 months will help me to plan for the S.24 tax increase next year!
1/5
TrustpilotI wouldn’t even give portico one star
I wouldn’t even give portico one star. Outstanding problems for 18 months serious damp issues. Don’t respond to emails unless they want something from us and ignore the initial request from us. Avoid at all costs. I don’t normally write reviews but I feel so strongly about this.
5/5
TrustpilotPortico are great all round
I have always found the communications and emails from Samantha to be both informative but also interesting and relevant to me. I also love the Portico Places initiative, (who doesn't love a discount right!), but now I go to far more local places than I ever used to.
5/5
TrustpilotI recommend Portico wholeheartedly
I recommend Portico wholeheartedly. They have made the process of renting out my property (both via Airbnb and for short/long lets) extremely easy. They respond to emails promptly and efficiently and I have not had to concern myself with any of the 'nitty gritty'. DON'T HESITATE.... RING THEM!!
5/5
GoogleI had a viewing for a property on Monday with the astate agent Jack. He was very hepful showing me around the property and answering all my questions. I have to say he is the first agent that see is so engaging and passionate about his job. Thank you!
5/5
GoogleI would like to thank and extend my regards to Noah Murray for helping us to have the flat in just a short period of time, it's a pleasure to have you as our saviour agent.
5/5
GoogleThe team at the Leyton office were very patient, helpful, diligent and supportive throughout the sale of our flat, which ran into a few unexpected and awkward pinch points. They work very well as a team.
5/5
TrustpilotHighly recommended
Highly recommended. Portico looked after my rented flat for 6 years and were very professional and helpful.Charlotte organised the selling of the flat recently. It sold within a few days, for the full asking price. Great service and a pleasure to work with.
1/5
TrustpilotWorst Property Management Company management Ever…
These are the worst property management company on the face of the planet, Michael Hookway, Matthew Gurkin and all the staff in the so called credit control dept, absolutely useless
5/5
TrustpilotRented our flat through Portico
Rented our flat through Portico, smooth process, would recommend. Simon the inventory manager made the move so easy on the day, working out of hours to help us move due to covid. The man deserves a medal or at least a class of rosè!
5/5
TrustpilotExcellent Service
Hi Samuel,just wanted to thank you so much for your help with renting the property.You have really gone out of your way to help and your assistance, patience and time has been greatly appreciated. I will highly recommend your agency to people l know.Kind regards,Keith
4/5
GoogleOur property manager, Emily has always been very friendly and helpful. When we have been unable to attend in person, her assistance has been invaluable.
5/5
GoogleAfter our bad experience with other agencies, Portico helped us a lot. They found the house that we were looking for and everything was done in a short period of time. I recomend this agencie because they work so hard for you to get the house you chose.
5/5
TrustpilotGreat experience with the hammersmith…
Great experience with the hammersmith office, and namely Melissa and Dominic - as they helped to ensure all safety protocols were strictly observed during lockdown. Very appreciative of the steps taken and improvements made to ensure all parties felt comfortable and safe!! Thank you!!
1/5
GoogleIts been over a month that we agreed on the amount of the deposit refund with the landlord however they are still sitting on my money even after reminders from myself and the landlord.NegativeResponsiveness, Professionalism
5/5
GoogleI was buying a house from someone who used Portico as their agent on the sell side and from my perspective they were excellent. Chased up every part of the process and made sure it completed on time. Would highly recommend!
5/5
TrustpilotExcellent relationship - highly professional company
We’ve enjoyed an excellent working relationship with Portico over the last four years; they are an extremely professional company. All information and assets requested are supplied in the correct formats and within the timescales required. We look forward to working with them for the foreseeable future
5/5
TrustpilotThe sale’s team have done brilliant…
The sale’s team has done brilliant jobs to get through the transaction. I can’t thank enough for their assistance throughout the purchase processes.
1/5
TrustpilotAvoid
Avoid. Time wasters. I had 3 viewings organised days before and confirmed an hour before. Then outside the first property no-one turned up for the viewing, the office had no record of the viewings, and all 3 properties had actually already been let.Very very poor
1/5
GoogleThey laying to take the deposit and after you field they don’t give the deposit back and they ask to pay 1 year upfront
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
