Trusted Agent profile · London
★★★★★
1,599 reviews across 2 platforms
254, 256, High Road Leyton, London, E10 5QN
Portico's office in London, at 254, is rated 4.2 out of 5 across 1,599 reviews on two platforms, including 471 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHelene is fantastic !
Helene in accounts is absolutely fantastic I have worked with her over many years and she is always available to explain things no matter how small - really recommend her. She is very efficient and great at her job !
5/5
TrustpilotNathan Powell
Nathan Powell has proved to be a determined and pro-active agent and resolved a difficult situation with speed and charm.I can recommend him and will be in touch when I will be ready to put my house on the market
1/5
TrustpilotInept
I have been a tenant for over two years now, and must say Portico's ineptitude never ceases to amaze me, whether it is with mismanaging lease renewals, arranging inspections, or indeed going back on previous agreements - not to be trusted.
5/5
TrustpilotI had an amazing expérience with…
I had an amazing expérience with portico moving into my 2 bedroom flat with Annie’s support who was very professional, patient end and friendly. I highly recommend for anyone looking for somewhere to live to choose portico.
1/5
GoogleBunch of lazy jokers who don't do what you pay them for. All talk, no action. Stay clear!
5/5
GoogleMark and Michelle managed my sale through the ups and downs that came with the pandemic. They were enthusiastic, clear and communicative throughout - thank you so much!
5/5
TrustpilotI had a pleasure to get help from…
I had a pleasure to get help from Alexandra Galla. She was very helpful and knowledgeable. She had advised what I should have done with the problem. Nice and very pleasant to talk to, thank you!
5/5
TrustpilotRegan Hutton
Regan Hutton, helped massively, whether my query be relevant to her department or not. Her understanding of housing law is -somewhat- outstanding! She is an asset to Portico and I look forward to dealings with her in the future
5/5
TrustpilotThanks Portico!
Love receiving the emails from Samantha, they make my week and have useful tips which hopefully I’ll eventually be able to use when getting on the property ladder in London. Love the portico places idea as well. Thanks guys
5/5
TrustpilotRental in Leyton
Rental in Leyton. Brilliant agents,. As a Landlord have been using Portico Leyton to help rent my property over a number of years and always find them to be friendly, professional, helpful and reliable. Marc McIlveney and Gokhan are great.
1/5
TrustpilotIncompetent/seemingly unlawful conduct.
In sum:
Dear James, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotThe best customer services which is…
The best customer services which is always provided (specially by kieren downey).Really happy that whenever we have raised any issue or concern, its dealt with straight away. Very helpful and professional team. :)
5/5
TrustpilotPortico handyman
Portico handymanI recently used this organisation for a property not managed by Portico. They provided good service (both Sonya Andonova and the tradesmen that she arranged) to fix a patio door and I was pleased with the result.Paul S.
5/5
TrustpilotReliable & good customer service
Prompt response proactive good advice works hard to get your property let. Remembers me as the client & readily accepts calls or calls back within reasonable timeframe. Have built a good working relationship.
5/5
TrustpilotHelene at accounts
I have really always been impressed with the professionalism from Helene Tyler at accounts....if there is ever a query....Helene investigates and responds the very same day! Keep up the good work!Michael W. at Rowhill Properties
4/5
TrustpilotPortico Places is top notch!
Really enjoyed my Portico experience and the Portico Places programme is both brilliant and original. Only wish there were more participating companies in Hammersmith, that would make my rating five star. Thanks Portico, keep it up! Very refreshing.
5/5
TrustpilotSuper efficient and friendly
Super efficient and friendly. It's quite difficult to find a good estate agent in London but I can definitely recommend Portico and Sanyah -- I went from making an offer to moving in within a week.
5/5
GoogleBest customer service, qualified staff. The best staff: Billy, Jack and Abbie helped me a lot.
3/5
TrustpilotPortico
Let's go Portico
Dear Flo, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
5/5
TrustpilotLove working with Portico
Absolutely love working with Portico. Not only are the reliable and efficient but they are industry experts with their customers at the heart of everything they do. Aleksandra Galla in particular has been fantastic.
5/5
GoogleI have been dealing With Outlook for many years and they have always been very helpful and have great customer service. I would highly recommend them for any of your property needs.PositiveProfessionalism
5/5
GoogleI have been letting a property with Outlook for 15 years. They have been excellent the whole time. They are the best lettings agent in the area, for both landlord and tennant.PositiveProfessionalism
5/5
GoogleI had a very pleasant experience working with Mr Akbas who was very engaged with his work and caring for the client. I would highly recommend his services as he made my time an excellent one.
5/5
TrustpilotGreat service and great attitude from…
Great service and great attitude from Charlene Garcia Marin and Graznya Kotarbo who make the job a little easier and thanks everday to all of the staff at the Chigwell office from Phil at PR Property Company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
