Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNever ever go to them.....
Dealing with them traumatized me and my family. They are very unprofessional. It was hectic two months for us. They have breached the contract, effectively rendering us homeless with our 1 year old baby. Never ever go to them.....
Masud · 29 April 2024
★★★★★ 5/5
TrustpilotNatalie Banton was a superstar
Natalie Banton was a superstar! Really quick, efficient, polite, and helpful. Thank you Natalie!
Laura · 7 July 2022
★★★★★ 5/5
TrustpilotRashad was very helpful from start to…
Rashad was very helpful from start to finish. He gave me great advice regarding the sale of our house and the whole sale process ran very smoothly.
James · 9 August 2019
★★★★★ 5/5
TrustpilotNatalie Banton was a pleasure
Natalie Banton was a pleasure, so polite and helpful for the processing of our deposit return. Thank you.
Gareth · 4 December 2021
★★★★★ 5/5
TrustpilotGreat service and helpful staff
Great service and helpful staff. Quick to respond to my queries in a polite and professional manner, would definitely recommend Sean in Walthamstow branch.
Mrs · 20 August 2020
★★★★★ 5/5
GoogleCompetitive real estate agent with very professional, experienced and helpful agents - our tenancy being specifically managed by Alice Amaral.
Marta · 20 June 2023
Agent replied · 19 June 2024
Dear Marta
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotAnnie
Annie, has been really accommodating from the moment we decided to rent through portico. She has been super helpful and always kept us in the loop, we have been able to trust Annie and the advise she has given. She has clearly listened to our requirements and helped us through any concerns we had. We are very pleased to be renting through Portico and look forward to a long term relationship.
Keyury · 26 November 2020
★★★★★ 5/5
GoogleGokhan Akbas was our letting agent in Layton and helped us with getting our dream apartment. He was very friendly and helpful on our moving day :)
Zhasmina · 21 June 2019
★★★★★ 5/5
GoogleJack and Abby were great throughout, really helpful and prompt with everything. Would recommend!
James · 20 June 2022
★★★★★ 4/5
TrustpilotGood customer service
Aleksandra has been very patient and attentive to the situation, and has helped us with our issues regarding the moving out process.
Nicolas · 28 January 2021
★★★★★ 5/5
TrustpilotHappy to help
Worked with Tembi some years ago and still in touch now and then. Always happy to answer my questions and give advice.
Sue · 18 January 2021
★★★★★ 5/5
TrustpilotGreat service
Natalie Banton has been very patient and polite, I feel grateful with her help with my final contract.
L · 3 November 2021
★★★★★ 5/5
GoogleReally nice lettings staff. The manager Geida was really responsive in getting everything sorted for me to move in quickly.
Daniel · 20 June 2021
★★★★★ 5/5
GoogleMark and Michelle were great! They helped everything progress smoothly and we really appreciate all their work. Would recommend them.
Laurence · 20 June 2021
★★★★★ 4/5
TrustpilotGreat Team...
I have worked with Portico for a long time as a Landlord and can say, my experience with them has been positive. It has been almost 15 years and they are a great team, very knowledgable, helpful and aim to do there best. Helene and her managment team look after me all the time, with her correct advice and feedback. I will recommend them to anyone looking to get onto the property ladder.
Ricki · 22 February 2020
★★★★★ 5/5
TrustpilotImpeccable service
Impeccable service! Today our bathtub was replaced by 2 professionals - Jordan and Zudi. They provided an outstanding service and left the whole bathroom sparkling of cleanliness, like brand new room! Great experience! The gentlemen were also polite, collaborative and friendly! Thanks!
Mickey · 9 February 2024
★★★★★ 5/5
TrustpilotThank you !
I’m very happy with the service Lara provides. Always efficient, polite and there to help when I need it!! Thank you Lara, thank you Portico!
Valentina · 12 February 2020
★★★★★ 5/5
GoogleTommy always picked up the phone and was ready for a chat. Happy with the service provided
Steve · 24 August 2023
Agent replied · 19 June 2024
Dear Steve Long
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat Teamwork
Great teamwork from the guys in the Woodford branch especially 'Imran'👍🏽. When it come down to crunch time; he was always on hand to get the deal done.
M · 22 August 2022
Agent replied · 16 June 2024
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotErick at Portio Hammersmith
I cannot thank Erick at Portico Hammersmith enough. He help me dealing with my tenancy and was so professional. I totally recommend it.
Crissy · 11 September 2020
★★★★★ 5/5
TrustpilotExcellent renter experience
I rented an AirBnB property through them. The property was in an amazing location, and was beautifully clean. Access was easy and communication was good.
David · 9 January 2020
★★★★★ 5/5
TrustpilotGreat property management
Great service from the property management team and especially Saeeda who has recently helped resolve a few issues quickly. Many thanks.
Dave · 24 February 2021
★★★★★ 5/5
GoogleI would like to share a good service that we had from member of staff Alice Amaral. Thank you for your effort and good communication. I appreciate your effort.
LEANDRO · 20 June 2022
Agent replied · 19 June 2024
Dear Leandro
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
TrustpilotAnnie was a total professional in the…
Annie was a total professional in the way she dealt with everything we asked her to do can’t fault her at all
Rob · 6 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.