4/5
GoogleQuite good services, they open every day until 7 PM is just perfect, as well they have beautiful properties
Trusted Agent profile · London
Portico London reviews
★★★★★
1,359 reviews across 2 platforms
Unit 3, 19 Western Gateway, London, E16 1AT
Portico's office in London, at Unit 3, is rated 4.3 out of 5 across 1,359 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Portico, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat service
Great service. Very comfortable and helpful. Would advise all of you to visit.
5/5
TrustpilotAnnie took care of everything we needed…
Annie took care of everything we needed very professionally, very helpful, Thankyou .
4/5
TrustpilotAccounts Dept
Alina-Maria,Politely and quickly answered my question on my account. Thank you. Chris
5/5
TrustpilotHelene in accounts
Helene in accounts is very helpful and resolves queries quickly and efficiently.
5/5
TrustpilotWould use again
Helene did a brilliant job helping us with our questions, would use Portico's services again.
5/5
TrustpilotGreat help!
Had a rental enquiry and it was all sorted straight away. Thanks a lot Kurmanjan!
5/5
TrustpilotThank you all the work you did in…
Thank you all the work you did in getting us the property. Excellent job.
5/5
TrustpilotHelene Tyler at the Ilford branch is…
Helene Tyler at the Ilford branch is professional & prompt in the service she provides
5/5
TrustpilotVery helpful work from Ellie Neil
Rating only, no written review.
Agent replied · 25 December 2025
Dear Steve Trunley We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
3/5
Trustpilotaverage experience with their leasing…
average experience with their leasing and renting system
5/5
TrustpilotHelpful and supportive!
Helpful, responsive and supportive through the viewing and offer process
4/5
TrustpilotHelene from accounts department was…
Helene from accounts department was very quick to respond. Brilliant 👍
5/5
TrustpilotGreat experience
Lovely team, very good service! Made the experience easy and enjoyable
5/5
TrustpilotHelene Tyler I find is very efficient…
Helene Tyler I find is very efficient and helpful and have no complaints.Gary Levinson
5/5
TrustpilotSmooth and issue free proces.
Smooth and issue free proces.Great service from Alex, Thank you for all your help
5/5
TrustpilotHighly recommended
Highly recommended. Great service, friendly and helpful team :) thank you for your help!
5/5
TrustpilotHad a great time with Charlene great…
Had a great time with Charlene great experience Thank you for all your help
5/5
TrustpilotPortico property have been very…
Portico property have been very helpfull in assisting us to find accomodation for family.
4/5
TrustpilotCharlene at renewal team help me so…
Charlene at renewal team help me so much. Her advise was fantastic. Highly recommended.
5/5
TrustpilotIt's a pleasure working with Portico
It's a pleasure working with Portico. The team is friendly, meticulous and very responsive.
5/5
TrustpilotQuick response and helpful agent!
Quick response and helpful agent!Happy rental process.
5/5
TrustpilotAnthony Adomako thumb up
Anthony Adomako superb service. Friendly and professional. Absolutely spot on
5/5
TrustpilotVery good service specially from …
Very good service specially from Spyros Miarisvery professional and prompt
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Portico London
Has Portico won any awards?
Yes. In The Trusted Agent 2026 awards: Portico, London won Gold.
