5/5
TrustpilotThis girl and her manager goes the…
This girl and her manager goes the extra mile !!! Brilliant service . Good job guys xx
Trusted Agent profile · London
Portico London reviews
★★★★★
1,359 reviews across 2 platforms
Unit 3, 19 Western Gateway, London, E16 1AT
Portico's office in London, at Unit 3, is rated 4.3 out of 5 across 1,359 reviews on two platforms, including 284 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Portico, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing service from Sanya
Amazing service from Sanya - Thank You - very responsive and absolutely fantastic guidance.
5/5
TrustpilotWalthamstow office review
Sean in the Walthamstow office was extremely helpful. Will definitely work with them in the future.
5/5
TrustpilotVery good and professional company
Very good and professional company, always looking after customers! Very helpful and friendly. Definitely 5 star !
5/5
TrustpilotAfter speaking to Charlene in renewals…
After speaking to Charlene in renewals I was really happy with the service at Portico, highly recommend.
5/5
Trustpilotvery prompt in assisting request for…
very prompt in assisting request for information - thank you and refreshing to see in this organisation
5/5
TrustpilotExcellent service
Excellent service from ERIC DOSANTOS
5/5
TrustpilotThe understand their customers
The understand their customers. And the treat them with respect; no matter their background or gender. Excellent team.
5/5
TrustpilotFantastic company
Fantastic company. Very professional in all communications and found great tenants with a zero void period. Highly recommended.
1/5
Trustpilotterrible
1 star is too much.
Agent replied · 25 December 2025
Dear xyx We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
TrustpilotExcellent customer service
Excellent customer service. Speedy referencing and contracting process made everything so much easier.
1/5
TrustpilotOffered no assistance or information…
Offered no assistance or information during this troubled times, just want their cut. Shame on them
2/5
TrustpilotA mixed bag
Good on finding tenants poor on maintenance issues My tenants arecstii awaiting their front door keys !
5/5
TrustpilotSPYROS HAS ALWAYS BEEN PATIENT AND…
SPYROS HAS ALWAYS BEEN PATIENT AND EFFICIENT AND A PLEASURE TO WORK WITH
5/5
TrustpilotQuality and excellent services
I have a wonderful experience with Portico. They are prompt and serious agency.
5/5
TrustpilotIt was pleasure to deal with
It was pleasure to deal with, professional and helpful advice from Alexandra Galla
5/5
TrustpilotAlways a pleasure dealing
Always a pleasure dealing - Helene Tyler from Portico. She is always efficient and very professional.
5/5
TrustpilotLetting Agent
I always deal with one person in Portico (Rashad Cheema) and the service he provides is excellent.
5/5
TrustpilotThe whole experience was quick and…
The whole experience was quick and smooth. Would reccomend to anyone and everyone. Thanks again Alex!
5/5
TrustpilotAnthony is the best.
Anthony Adomako the property manager is great! he keeps me posted- he sets a good standard.
4/5
TrustpilotLove the brand
Love the brand, love the store interiors. I always recommend portico to friends looking to sell.
5/5
TrustpilotGreat
Charlene explained all my options extremely well. Very informative. A very good experience. Well done Portico
5/5
TrustpilotExcellent company to use
Excellent company to use, always very professional. Mia who I have been dealing with is excellent
5/5
GoogleGreat service. They managed the whole process well. Regular updates etc. I recommend the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Portico London
Has Portico won any awards?
Yes. In The Trusted Agent 2026 awards: Portico, London won Gold.
