5/5
TrustpilotThese guys are fast
These guys are fast, they get the job done and whatever you need doing you have a good service here. If anyone looking for a house I cant recommend them highly enough!
Trusted Agent profile · London
Portico London reviews
★★★★★
1,369 reviews across 2 platforms
Unit 3, 19 Western Gateway, London, E16 1AT
Portico's office in London, at Unit 3, is rated 4.3 out of 5 across 1,369 reviews on two platforms, including 294 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Portico, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you very much to Filberto and…
Thank you very much to Filberto and Annie - really helpful in letting the property and efficient in finding a great Tennant - appreciate your speedy approach
1/5
TrustpilotPortico Clapham - Don’t believe them
Mould not being addressed, no door handle on bedrooms, broken furniture, lazy landlords, lazy staff, mice, broken windows, construction works. Basically avoid these guys.Edited to include branch name.
5/5
TrustpilotCouldn't recommend Portico enough
We have been working with Portico for a number of years now and couldn't recommend them enough. The staff are friendly and polite and have a wealth of knowledge.
5/5
TrustpilotWonderful service from Magdalena…
Wonderful service from Magdalena Grzesiak, impressed with her immediate responses and care she always take me as her client. Great work Magdalena, it’s a pleasure working with you
5/5
TrustpilotA breath of fresh air
Fantastic company......... I have worked with portico for a number of years. They have so much knowledge and experience in the property sector. I would highly highly recommend.
4/5
TrustpilotHelene, Accounts Portico
Helene and the accounts team are very responsive and professional, she manages my rental statements and funds are transferred on time. Provides a great service and happy to resolve any issues.
5/5
TrustpilotI have always found my dealings with…
I have always found my dealings with Portico Property to be a rewarding experience. They have always been helpful in giving information to me in my search for a family home.
5/5
TrustpilotI have recently been in touch with Sam…
I have recently been in touch with Sam from Portico and he was very helpful to talk to and has been following up with emails of properties. Thank you!
5/5
TrustpilotA great personalised experience
A great personalised and professional experience with Vatche Cherchian. A strong knowledge base on the local market and clear advice really helped our position. Would highly recommend
5/5
TrustpilotWas really happy with Casey's…
Was really happy with Casey's workmanship and our new blinds!! Fully recommend!!
5/5
TrustpilotPortico
Portico were extremely helpful and responsive to any of our queries. Great customer service and very nice to deal with. Would recommend to anyone!
5/5
TrustpilotProfessional Client Accountant
Alina-Maria from the Accounts Department helped us with our finance-related queries, such as refunds. Her professionalism and attentiveness to details made the whole process seamless. Thank you!
5/5
TrustpilotAlex it's very helpful and professional…
Alex it's very helpful and professional person and was a pleasure to deal with Alex . Thank you very much Alex for your help and really good customer service.Regards Martin
5/5
TrustpilotMy company has been working withPortico
My company has been working with Portico for over 35 years. I’m satisfied with them and particularly with Yuliya in accounting and Holly in lettings. Professional , efficient and kind.
5/5
TrustpilotHighly recommend
Having worked closely with the property management team the level of knowledge and overall customer service is 2nd to none. Highly recommend using Portico for any of your property needs.
5/5
Trustpilotsmooth and pain-free hosting
Our Airbnb hosting has been smooth and pain free, with everything explained and dealt with including our quirks. They couldn't be more helpful. When an issue occurs, they sort it.
5/5
TrustpilotThank you Portico
Thank you Portico for helping us sell our flat efficiently and without hassle. Communication was good throughout the process, we would definitely use your services again.
1/5
TrustpilotUnresponsive - feel sorry for sellers
I’ve tried to view a house through portico that’s been for sale since 2017! No response or explanation they just ignore all emails. Feel sorry for the poor seller.
5/5
TrustpilotVery courteous and genuine customer…
Very courteous and genuine customer service, at best you find faith in kindness and understanding with the staff and maintenance crew also.Thank you Portico
5/5
TrustpilotGreat service, thanks Jade!
Great service and Jade at the Leyton branch went above and beyond from start to finish to find our perfect home. Highly recommended.
5/5
TrustpilotPortico: A Best-In-Class Offering
Portico has always provided me with a best-in-class offering, in particular when I bought my property - they gave me all the right advice and guidance.
5/5
TrustpilotWe have been working with Sean for many…
We have been working with Sean for many years and are always pleased with the ease of dealing with him and the team.
5/5
TrustpilotI have had a pleasure to deal with Alex…
I had a pleasure to deal with Alex and Grazyna, both were very attentive and helpful. My problem was resolved promptly and efficiently. Really amazing customer service! Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Portico London
Has Portico won any awards?
Yes. In The Trusted Agent 2026 awards: Portico, London won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Portico hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
