Portico London reviews

★★★★★ 5/5

Google

Me and my partner had Anila helping us throughout the process of getting a new apartment. She is brilliant to say the least! She was so accommodating, informative and lovely to talk too. She was clear, honest and transparent, she was also very quick to respond to any question we may of had and helped us every step of the way. I highly recommend going with this letting agents and recommend talking to Anila!

Nadia · 10 June 2022

★★★★★ 5/5

Google

I have been renting for last 4 years and Outlook Properties services were wonderful throughout. Of recently I was looking for a new property and was talking to George, Anila and Simon from Dockland team, they all are amazing and helped me in finding the right property which suits my family. They also make sure the movement is smooth, I would recommend them to anyone who is looking for a property.PositiveResponsiveness, Quality, Professionalism, Value

Sunil · 10 June 2022

★★★★★ 5/5

Trustpilot

Densel was a pleasure to work with

Densel was a pleasure to work with, his services were excellent; his communication was always great, he always kept in contact to make sure I was well and always kept me undated with the progress. He represent portico amazingly, they are lucky to have a man who is so dedicated to his work, working for them.

Marny · 26 August 2022

★★★★★ 5/5

Trustpilot

Brilliant and friendly service!

Sanyah has been an absolute delight from the first moment she met. In the entire time I've spoken to her throughout the moving process she has been nothing but welcoming, patient and understanding of every little question and concern I had. I genuinely cannot think of someone better to have handled my move and I would go back to her in a heartbeat for my next move.

David · 30 September 2020

★★★★★ 2/5

Google

I had received a poor service from them. They were very good on the phone but that was Simon's personal touch. George Turner showed me the flat, I immediately made the offer via email and then received nothing but silence after that. I was the first to make an offer for that flat and more than a week later, now it's Let Agreed. I tried to chase them up but all I had received was a "We will get back to you". This was extremely unprofessional especially as I was waiting that whole time to hear back from them. I do not recommend this agency.

Nazmun · 10 June 2021

★★★★★ 5/5

Trustpilot

Salman has been a pleasure to work

Salman has been a pleasure to work with. Reliable, efficient and always happy to help. I highly recommend Portico.

Samantha · 21 February 2023

★★★★★ 5/5

Trustpilot

Helpful and great service

Salman is an amazing estate agent. He made moving into my first home easy and smooth with great communication.

Molly · 17 February 2023

★★★★★ 5/5

Google

Great communication and guidance through the buying process. Sahir and Imdad went above and beyond to chase up correspondence with a can-do attitude. Friendly and efficient service.PositiveResponsiveness, Professionalism

James · 11 January 2022

★★★★★ 5/5

Trustpilot

Very efficient service

Very professional and efficient service from property viewing up to completion. Imran is always prompt to respond and managed the process really well.

Ge · 31 August 2022

★★★★★ 5/5

Trustpilot

During my search to rent a property

During my search to rent a property, I was frustrated as I always find moving difficult. Lady was a great agent and made the process easy, she supported me with my search and found me the perfect property to meet my requests. She was very professional and polite throughout and I will definitely be using portico going forward.

Dear · 1 April 2022

★★★★★ 5/5

Trustpilot

Brilliant

Salman was really helpful and made the process of finding a flat so much easier for me and my friends. Great customer service here

Anjali · 30 June 2022

★★★★★ 5/5

Trustpilot

Excellent Customer service

Portico have been managing my properties and I must say that I have received excellent customer service so far. They have found good quality tenants who have been in my properties for a while now. Andriana is a great asset to the company, she is always happy to help with any queries and very knowledgeable. Would definitely recommend Portico to any landlords out there!M. Nguyen

N · 2 December 2020

★★★★★ 1/5

Trustpilot

Thieving and deceitful.

Sheikha · 12 December 2025

★★★★★ 5/5

Trustpilot

Extremely impressed with Portico as a…

Extremely impressed with Portico as a company and in particular Christos Athanasiou. The most approachable and professional agency I have used. I have just made a major relocation from Southampton and Christos made the process so seamless. This has made the entire experience less stressful. Christos is extremely supportive, reassuring and communication has been excellent and efficient throughout. Highly recommended.

Leah · 16 November 2021

★★★★★ 5/5

Trustpilot

Property management

I have used Portco for over 7 years as a landlord. Property manager Alice Franco Do Amaral has been so helpful whenever I put in a request for works to be carried out on the property, she keeps me up to date and makes sure all works is completed to standard. Very reliable and a credit to the Leyon portco team.

Nick · 9 September 2021

★★★★★ 5/5

Google

I had an incredible experience working with Portico specially with Farabi for my new rented property. He was professional, knowledgeable , and patient with all my questions / concerns from start to finish. He made sure my entire process smooth and hassle-free. I would also like to thank Portico for making my first time renting experience a good one.

Sashmi · 14 August 2023

★★★★★ 5/5

Trustpilot

Positive first time buyer experience

As first time buyers, we would like to thank Portico Leyton for getting us into our new home. In particular Tommy and Kelsee were friendly, helpful and professional throughout the whole process.

Nina · 19 April 2024

★★★★★ 5/5

Google

Always so helpful Simon Castle and his team Well done and thanks for all your help over 16 years Peter ScarrottPositiveResponsiveness, Quality, Professionalism

Peter · 10 June 2022

★★★★★ 5/5

Google

We have just completed the process of re-letting our apartment. It was a real pleasure to work with Yves-Michel Landeut. Very professional and courteous. He helped with problems that were not part of his duties as well. We are delighted with his approach to the customer. Thank you very much Yves

Iwona · 17 June 2025

★★★★★ 4/5

Google

Much improved service compared to1yr ago

Paul · 28 October 2025

★★★★★ 5/5

Trustpilot

Nice people, great services !

Erick was amazing in getting us the best flat in the area at a really good price. Thank you so much !!

Andrei · 25 June 2022

★★★★★ 1/5

Trustpilot

In Shorts..... Not recommended

In short... Flat in Walthamstow, even though advertised wasn't available for veiwing for over a month of constant inquiring.All sorts of excuses why I was unable to veiw, from landlord unavailable to property key can't be located etc.I needed a place urgently at the time so was very frustrating waiting.... And as it turns out waiting in vain.Eventually property was no longer available.... (even when still being advertised) predictable.... lol😡

Peter · 15 June 2022

★★★★★ 5/5

Trustpilot

Agne Jocaite was so helpful

Agne was so helpful when I had some questions and some requests. She spent a lot of time helping me and finding documentation. She also arranged for me to collect some keys; when I arrived everything was ready.I would like to say a big ‘thank you’ to Agne.

Sue · 6 February 2023

★★★★★ 5/5

Google

Simon is a such good team leader . He always on my side to provide useful, constructive advise. I only trust Outlook!

Ting · 10 June 2022