Trusted Agent profile · London

Pedder London reviews

4.7

★★★★★ Excellent

390 reviews across 2 platforms

14 Sydenham Road, London, SE26 5QW

Pedder's office in London, at 14 Sydenham Road, is rated 4.7 out of 5 across 390 reviews on two platforms, including 74 Google reviews rated 4.6.

Google logo

4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

316

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Pedder a brilliant estate agent

Mollie and Vince were great. Mollie went over and above in helping me with my sale which wasn’t straight forwards. I wouldn’t hesitate to recommend Pedder.

Helen · 1 April 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great to work with

Ben and the team were great to work with during our recent property purchase - professional, supportive, efficient.

Maggie · 23 August 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service

Trevor’s initial market advice proved to be spot on and Hanne was efficient and helpful, between them achieving a successful sale with the minimum of stress and fuss. I would not hesitate to use Pedder again.

Bruce · 14 August 2023

Agent replied · 17 June 2024

Thank you for your kind review.Very best wishes,Pedder

5/5

Trustpilot

great!

Thorough, transparent and great communication. Recommend Robin for flat renting :) (Source : allAgents)

GZ · 14 October 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Phillippa was hugely helpful and…

Phillippa was hugely helpful and pro-active during our search for our property - she went the extra mile in trying to find the right place for us.

Andrea · 12 February 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Google

Had a lot of issues with the agent at this office. Throughout our purchase process there was a lack of transparency, a lack of ownership of mistakes made on their part or by the vendors (more often gaslighting us and painting us as the ones in the wrong), and a complete breakdown in communication throughout price negotiations and when there were issues further up the chain. The former of these actually led us to pull our offer and so the vendors ended up with a lower price. It felt as though a lot of the issues we faced might have been caught earlier had there been more transparency and responsibility on the agent's part. I hope they learn from the mistakes made here to avoid a similar experience with other potential buyers.

TheBongokong · 12 October 2023

Agent replied · 16 June 2024

Hi, we were disappointed to read your review of our Sydenham office. Providing an excellent service is very important to us, so please email me on grace@pedderproperty.com with further information on your experience so I can investigate further. Many thanks.

5/5

Trustpilot

Fantastic service

Carolina at Pedder Crystal Palace was fantastic through the purchase of our first house. Open with lines of communication, honest, professional and made the experience stress-free and enjoyable. Couldn't recommend more.

Toby · 1 November 2023

Agent replied · 17 June 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Helpful

Callum kept us updated with the latest properties onto the market. He was nice, helpful and not too pushy. Thank you for your help, Callum.

Caroline · 12 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Professional team and quick sale

David from the East Dulwich branch is the reason we chose to use Pedder. He was professional, gave more credible advice than other agents we’d spoken to and was not pushy. Catherine proceeded to manage the sale and was very efficient and communicative which made the process very easy. Pedder achieved a good sale price and got us a buyer in a very short period of time despite the challenging economic environment at the time. We would use them again.

Charlotte · 3 October 2023

Agent replied · 17 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Supportive and Knowledgeable

Trevor and Alexander from Pedder provided us with support and guidance throughout the selling process.

Jenny · 3 March 2026

Agent replied · 22 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Thank you to Robin

Thank you to Robin. He has been fantastic through the whole process. Would highly recommend using him at Pedder.

Harry · 21 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Absolutely excellent service

Absolutely excellent service. The team at the Crystal Palace branch was incredibly professional, helpful and always really responsive. In particular, Carolina was amazing! She was just brilliant. I can't recommend Pedder highly enough.

Claire · 20 August 2023

Agent replied · 17 June 2024

Thank you for your excellent review.Very best wishes,Pedder

5/5

Google

Viewed a few houses with Samantha Wardell who was fab - always friendly, down to earth, and professional. Thanks Sam!

Benjamin · 29 May 2024

Agent replied · 12 October 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Top marks

Top marks to Phillippa Waller who did great work when we were buying a property in East Dulwich. She navigated difficult issues, kept us informed throughout and was a pleasure to deal with.

Michael · 9 September 2025

Agent replied · 24 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Google

Mollie wax particularly great and helped us buy a house within the 7 week period we needed to complete.

Heloise · 17 January 2026

Agent replied · 12 October 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

1/5

Trustpilot

Allow people to get gazumped

Allow people to get gazumped, would never ever buy or sell a house with them again.

D · 10 February 2026

Agent replied · 17 June 2024

Thank you for bringing this to our attention. This falls far short of the very high standards we set here at Pedder. If you could kindly send your contact details to daniel@pedderproperty.com, I will look into this matter immediately for you. Kindest regards, Daniel

5/5

Trustpilot

Izabella and the team were so…

Izabella and the team were so professional and helpful throughout the process of purchasing our home. Thank you for all your help!

Lujan · 21 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great communication

I chose Pedder as I really liked the way Mollie clearly set out the terms of our agreement and followed up on every action needed to get the sale over the line, especially during the final moments where everything always seems to come to a standstill! I highly recommend working with Mollie at Pedder if you’re looking to sell your property.

Marie-Claire · 12 August 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie is Fab!

Mollie has been great throughout. Very communicative and cheerful at all times sometimes in rather sressfull circumstances.

Jon · 29 May 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Cristina was great

Cristina was great, helpful and professional. I felt like she gave me a lot of information and I didn’t feel rushed as with some other agencies

Sarah · 24 November 2023

Agent replied · 17 June 2024

Thank you for your amazing review.Very best wishes,Pedder

5/5

Trustpilot

Nice and Good

Working with Pedder on selling and my renting my place was a breeze. Both Josh and Suzanne were super easy to deal with and communicate with.

Scott · 23 November 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Excellent in every way Pia in service management is so helpful and professional quick to respond and sort out problems

Gabrielle · 17 December 2025

Agent replied · 17 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Professional team work

In these uncertain times, Pedder were most professional with their guidance and support. During the process of selling and renting property their well co-ordinated teams were all most knowledgable, each conscious of its current stage to promptly advise me. This was valuable as when inevitably some team members were out of the office, someone was present at all times to update me on progress. Their management was impeccable, again every necessary check and service being provided quickly. I found this most reassuring.

Mrs · 17 June 2023

Agent replied · 17 June 2024

Thank you for your kind review!Very best wishes,Pedder

5/5

Trustpilot

Vince Spoto was excellent

Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.

Ross · 28 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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