Trusted Agent profile · London

Pedder London reviews

4.7

★★★★★ Excellent

391 reviews across 2 platforms

14 Sydenham Road, London, SE26 5QW

Pedder's office in London, at 14 Sydenham Road, is rated 4.7 out of 5 across 391 reviews on two platforms, including 74 Google reviews rated 4.6.

Google logo

4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

317

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Vince Spoto was excellent

Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.

Ross · 28 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Most effortless moving!

Couldn’t recommend more Pedder! Cristina was incredible - she was so so helpful and nice throughout the whole process. I think it was the most effortless moving I had while living in London!

Customer · 9 May 2023

Agent replied · 17 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Google

Cansu helped us buy our first home. She was really helpful and responsive throughout which made the process very smooth! Highly recommend Pedder

Katie · 17 November 2025

Agent replied · 17 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

I had great onboarding experience

I had great onboarding experience, smooth and effective communication

Tewogbola · 14 March 2026

Agent replied · 22 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Very helpful and patient

Very helpful and patient, made the process smooth for me as a first time buyer

J · 9 January 2026

Agent replied · 25 February 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Best Rental Experience Ever

I rented with Pedder for 5-years and i must say that their Property Manager, Nora Parkes, was a blessing in my life. Very kind, understanding, compassionate and most of all, very professional. Nothing is ever too much for her to Handle. Pedder is definitely lucky to have her as I believe she is a great brand ambassador.

Anita · 9 September 2024

Agent replied · 23 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

My flat purchase

Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.

Adrian · 12 April 2023

Agent replied · 17 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

Great experience

Great experience, Robin made the process easy from start to finish. 5 stars!

Jamie · 27 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

We recently exchanged contracts selling…

We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.

Alys · 2 April 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Trustpilot

Thanks ..Pedder.

I always felt that they had my best interests at heart throughout my 5 years ,dealing with various agents and with all the details when moving out.

Rhoda · 28 August 2025

Agent replied · 24 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Trustpilot

Great to deal with

Great to deal with, really friendly, efficient. They went over and above, I couldn’t recommend them enough. Many thanks to Vince and Mollie.

David · 29 September 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Natasha and Ben were fantastic all the way through our sale. It was a particularly stressful time for all, yet they always managed to take the time, reassure and help. They were always calm and supportive. Highly recommended.

Robert · 17 April 2022

Agent replied · 12 October 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Phillippa Waller of Pedder East Dulwich…

Phillippa Waller of Pedder East Dulwich was excellent throughout our purchase - would highly recommend!

Matt · 13 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent experience selling our property with Pedder!

Excellent experience selling our property with Pedder, working with Joshua Doel. Professional, responsive and helpful - really felt like a cut above all the other agents we spoke to/have come across whilst looking for somewhere to buy. Feels like a smaller more bespoke agent that really takes the time to work with you, doesn't upsell, and is honest and practical. Would strongly recommend.

Rebecca · 7 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

2/5

Trustpilot

Only interested in targets

When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off

Alexander · 22 November 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Trustpilot

Ben was super efficient & reliable

Ben was super efficient & reliable, great service overall. Would recommend.

Nathan · 7 May 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service, very professional

Reyhan is always professional. He is courteous and provides a very efficient service.

Clare · 18 March 2024

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Auckland Hill

Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.

Bob · 7 November 2023

Agent replied · 17 June 2024

Thank you for your brilliant review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service

Excellent service, smooth process, special thanks to Vince!

Tes · 20 June 2024

Agent replied · 23 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

We worked with Robin throughout the…

We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!

Eleanor · 23 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review.Very best wishes,Pedder

3/5

Trustpilot

Very poor after-sales service

Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.

John · 28 September 2022

Agent replied · 17 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. If you still require assistance with this please contact daniel@pedderproperty.com

1/5

Trustpilot

Difficult to get deposit back and don't look into wear & tear

We have just finished the tenancy with Pedder Dulwich Village and they seem to be heavily favouring landlords for checkout deposit process. We paid for an expensive professional end of tenancy clean but pedder inventory clerk reported such minor issues that it looked hilarious to even notice it.Similarly, they didn't take normal wear and tear into account and Pedder just asked me to talk directly to the landlord for deposit negotiations instead of looking to propose and release the deposit. It sounds a big pain to get the deposit back.I would refrain from taking a property again from Pedder and suggest them to be practical so that people have a smooth experience.

Hemant · 22 October 2024

5/5

Google

We recently moved with Pedder's and the whole process was made much more stress free by having Alexander Astleford by our side looking out for properties and finally finding the one which we moved into. Alexander worked really hard to find us the property we wanted, he was very patient, listened to what we was looking for and he was always very polite and engaging when we met up with him. Alexander is a real credit to Pedder's.

Richard · 12 October 2019

5/5

Trustpilot

Andreea was very helpful throughout the…

Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.

Bethany · 5 April 2023

Agent replied · 17 June 2024

Thank you for your kind review!Best Wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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