Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

475 reviews across 2 platforms

24 Half Moon Lane, London, SE24 9HU

Pedder's office in London, at 24 Half Moon Lane, is rated 4.8 out of 5 across 475 reviews on two platforms, including 165 Google reviews rated 4.9.

Google logo

4.9 / 5

165

Reviews on Google

This office

Trustpilot logo

310

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional team work

In these uncertain times, Pedder were most professional with their guidance and support. During the process of selling and renting property their well co-ordinated teams were all most knowledgable, each conscious of its current stage to promptly advise me. This was valuable as when inevitably some team members were out of the office, someone was present at all times to update me on progress. Their management was impeccable, again every necessary check and service being provided quickly. I found this most reassuring.

Mrs · 17 June 2023

Agent replied · 14 June 2024

Thank you for your kind review!Very best wishes,Pedder

5/5

Trustpilot

Vince Spoto was excellent

Vince Spoto was excellent. Proactive, supportive and nothing was too much trouble. Would highly recommend.

Ross · 28 June 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Robin at Pedder found new tenants for my house within a week. The whole process was pain free & professional. I highly recommend Robin as an agent.

Anna · 17 April 2025

5/5

Trustpilot

Most effortless moving!

Couldn’t recommend more Pedder! Cristina was incredible - she was so so helpful and nice throughout the whole process. I think it was the most effortless moving I had while living in London!

Customer · 9 May 2023

Agent replied · 14 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

I had great onboarding experience

I had great onboarding experience, smooth and effective communication

Tewogbola · 14 March 2026

Agent replied · 21 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Google

Robin was very helpful in providing housing options that matched my personalized preferences. He also offered recommendations to me keeping my safety in mind (i.e. proximity to transport). Would definitely recommend him as an agent to friends looking for housing in the area. (Source : allAgents)

Allison · 25 June 2024

5/5

Trustpilot

Best Rental Experience Ever

I rented with Pedder for 5-years and i must say that their Property Manager, Nora Parkes, was a blessing in my life. Very kind, understanding, compassionate and most of all, very professional. Nothing is ever too much for her to Handle. Pedder is definitely lucky to have her as I believe she is a great brand ambassador.

Anita · 9 September 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great experience

Great experience, Robin made the process easy from start to finish. 5 stars!

Jamie · 27 June 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

My flat purchase

Carolina was efficient, communicative and personable. I felt she was working in my interest as well as the seller's and was always straightforward and transparent in my dealings with her. Thoroughly recommended.

Adrian · 12 April 2023

Agent replied · 14 June 2024

Thank you for your lovely review!Best Wishes,Pedder

5/5

Trustpilot

We recently exchanged contracts selling…

We recently exchanged contracts selling our flat through Pedder and found the team really efficient and helpful. We were selling and buying and the process ran generally smoothly. The team were always quick to respond to messages and queries and liaised with our buyers and solicitors regularly to keep things moving. We received an offer pretty quickly, so didn’t see a lot of what they do in marketing properties but we were happy with all the advice we received when putting the flat on the market. The only point for improvement we would raise, was they could have done more to help us find an onward property, as we didn’t get a lot of suggested properties from them when we were looking for our next place. But once we had an onward place sorted they were helpful with ensuring everything worked out for the chain.

Alys · 2 April 2023

Agent replied · 14 June 2024

Thank you for your kind review!Best Wishes,Pedder

5/5

Google

Robin has been very responsive and professional during the rental process. He helped me find the property in the first place, and provided a lot of useful information about the local area. I would happily recommend him.

Jon · 10 October 2024

5/5

Trustpilot

Thanks ..Pedder.

I always felt that they had my best interests at heart throughout my 5 years ,dealing with various agents and with all the details when moving out.

Rhoda · 28 August 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Google

Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.

Adam · 25 July 2024

5/5

Google

I wanted to thank the exceptionally friendly and professional team at Pedder for the sale of our house. In particular, it was a pleasure to have the help of Vince Spoto as he is a true professional! Vince is very friendly, approachable, knowledgeable, switched on, and fast to respond to questions or problems and appears to work 24/7! Vince was very calming, reassuring and helpful in what must be one of the fastest sales in history. Vince was there every step of the way, communicating between buyer and seller and managing and progressing the sale. Without his help and expertise this would not have been possible. Vince, big hugs and thank you so much for making it so stress free and enabling us all to move on with our lives!! Simply the Best!!

Rohini · 21 June 2020

5/5

Trustpilot

Great to deal with

Great to deal with, really friendly, efficient. They went over and above, I couldn’t recommend them enough. Many thanks to Vince and Mollie.

David · 29 September 2023

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Phillippa Waller of Pedder East Dulwich…

Phillippa Waller of Pedder East Dulwich was excellent throughout our purchase - would highly recommend!

Matt · 13 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent experience selling our property with Pedder!

Excellent experience selling our property with Pedder, working with Joshua Doel. Professional, responsive and helpful - really felt like a cut above all the other agents we spoke to/have come across whilst looking for somewhere to buy. Feels like a smaller more bespoke agent that really takes the time to work with you, doesn't upsell, and is honest and practical. Would strongly recommend.

Rebecca · 7 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

4/5

Google

Josh was really responsive and always took the time to field our questions. We didn’t feel pressured at any point and felt totally in control. Josh and his colleagues were especially effective towards the end of the process where there was a bit of a hiccup with the exchange. I’d definitely use Pedder again.

Felicity · 24 September 2023

2/5

Trustpilot

Only interested in targets

When we started with Pedder for our property sale, all seemed to be going well and the pre-sales experience was smooth. But post-sale, everything changed at the first hiccup it became clear that, even though we were paying their fees, they were not there to protect our interests.We had daily calls to exchange contracts when we weren't in a position to do so with our purchase, fully knowing the risk that exposed us to. Constant attempts to undermine the lawyers to the point where our solicitor suggested we move the sale somewhere else. And all of this only increased as we got to quarter end financial targets.We will not be using Pedder again and a stark contrast to their competitor who we bought off

Alexander · 22 November 2022

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Google

Susanne and the Pedder team could not have been more helpful. From first engaging with them through to completion they ensured our sale went through without a hitch and were always available to respond to any questions we had.

James · 20 March 2025

Agent replied · 12 April 2025

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Susanne and the team. Wising you the very best. Pedder

5/5

Trustpilot

Ben was super efficient & reliable

Ben was super efficient & reliable, great service overall. Would recommend.

Nathan · 7 May 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service, very professional

Reyhan is always professional. He is courteous and provides a very efficient service.

Clare · 18 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Auckland Hill

Vince and Mollie were really helpful and went the extra two miles! Nothing was too much trouble. Highly recommended.

Bob · 7 November 2023

Agent replied · 14 June 2024

Thank you for your brilliant review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service

Excellent service, smooth process, special thanks to Vince!

Tes · 20 June 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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