Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

475 reviews across 2 platforms

24 Half Moon Lane, London, SE24 9HU

Pedder's office in London, at 24 Half Moon Lane, is rated 4.8 out of 5 across 475 reviews on two platforms, including 165 Google reviews rated 4.9.

Google logo

4.9 / 5

165

Reviews on Google

This office

Trustpilot logo

310

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Robin has been super helpful and responsive, and made the whole process really smooth. Overall I thought the the service was excellent so highly recommend Robin at Pedder.

A · 26 May 2024

5/5

Google

Robin has been super helpful and responsive, and made the whole process really smooth. Overall I thought the the service was excellent so highly recommend Robin at Pedder.

Amy · 21 May 2024

5/5

Trustpilot

Carolina is the best agent in SE London

Incredible experience with Carolina. She was super proactive, and professional with great communication and work ethic. I can confidently say I would not be enjoying my new home right now if it hadn’t been for her incredible work. Carolina has a client in me for life. Where she goes, my business will follow.

Rocio · 22 April 2025

1/5

Trustpilot

I gave 1 star because I couldn't put up…

I gave 1 star because I couldn't put up a review unless I did a rating. The real rating is 0 stars. They will rent your property to people who will wreck it, tenants who will bring down the value of the property, leave behind infestations and destroy any goodwill with your neighbours. Experienced adults using the garden as a bathroom, rubbish left outside for months because not placed in the correct bin, reports of noise, Police attendance at the property etc etc.

Nobody · 31 January 2020

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.

5/5

Trustpilot

We purchased a house via Catherine

We purchased a house via Catherine, she was great!

Alex · 29 August 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Google

We dealt with a number of local and big name estate agents in the area over a number of months in 2019 an 2020. Pedder, and particularly Vince were unique in staying making us feel like we mattered and that they were invested in helping us find a house to buy - which we now have!PositiveResponsiveness, Professionalism

D · 25 August 2021

5/5

Trustpilot

Remarkable Rental Experience with Pedder Railton

Had an incredible experience with Pedder at Railton Road. Their fantastic team, Robin and Karolina, made the rental process smooth and hassle-free. Robin's guidance and in-depth knowledge were impressive, and Karolina's efficient and warm communication truly made a difference. Choose Pedder for unparalleled service and support in finding your dream home.

Louis · 24 November 2023

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

1/5

Trustpilot

Unprofessional/Rubbish service

Rubbish service, submitted an offer for an apartment. To date no response, no courtesy update, no follow up from Shanice or Joshua. Aftercare/client service is clearly not their thing. I now avoid any adverts from peddler at all costs whislt I flathunt

Natasha · 15 May 2024

Agent replied · 14 June 2024

Dear Natasha, Thank you for bringing this to our attention. This is far from the very high expectations we set here at Pedder. If you could kindly send your contact details to daniel@pedderproperty.com I will look in to this matter immediately for you.Kindest regards,Daniel

4/5

Google

We recently purchased a property via Vince at Pedders and have been very impressed with the service we received throughout the process. From our initial brief outlining our property requirements through to completion of sale we have found Vince and the team at Pedders extremely friendly, helpful, professional and courteous throughout. With the help of Vince we were able to complete very quickly

Stephen · 22 June 2019

5/5

Google

Robin was extremely helpful throughout the rental application and move in process. Very responsive and made the whole experience really smooth.

Kat · 25 July 2024

5/5

Trustpilot

we loved working with Cansu!

we loved working with Cansu!she had a brilliant energy and was always at the other end of the phone.felt like she really fought for us and always had our best interests at heart.Would recommend to anyone

Alice · 30 July 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Vince was exceptional - nothing was too much trouble, he was proactive, and he is extremely supportive. Would highly recommend.

Ross · 25 July 2024

5/5

Google

I was very impressed with Pedder and Vince. Vince is a true professional; polite, responsive and always came back to me straight away when I had a question. I never had to chase him. A genuinely kind and trustworthy person. It’s the first time I have used Pedder but I highly recommend them.PositiveResponsiveness, Quality, Professionalism

N · 21 June 2021

5/5

Trustpilot

Excellent Buyer Experience

We have had a very positive experience of purchasing a property with Pedder, Dulwich Village. Hanne, the Sales Consultant, was open, responsive, supportive and proactive in relation to us finding the best property in a very busy market. We feel very thankful to have had such a positive experience and we cannot recommend her and the Pedder, Dulwich Village team more highly.

David · 16 August 2022

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Transparent and Honest

Mary-jo · 9 September 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Trustpilot

Fantastic service

Pedder were so helpful, communicative and proactive throughout our house purchase. They provided daily updates and check ins, and really helped to push things along. We felt very looked after and in safe hands!

Yasmin · 29 July 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

Susanne Voss was a true joy to deal with - she managed our purchase with real professionalism and persistence (through what ultimately ended up being a very tricky conveyancing process).

Hadden · 23 November 2023

5/5

Trustpilot

We recently bought a property from…

We recently bought a property from Pedder with the help of Callum Melrose. He was helpful from start to finish and took the time to go the extra mile to keep us in the loop with process and next steps. Highly recommend!

Josephine · 14 February 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

I was impressed with the care and…

I was impressed with the care and professionalism provided by Pedder Dulwich Village. Hanne Hall in particular was a pleasure to work with! She was thorough, committed and highly effective in communicating with all parties involved in the sale/ purchase. Hanne's hard work and dedication helped to make what is often a stressful process much more easeful and smooth-running.

Vee · 23 October 2022

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Google

Had a great experience with Peddler - Robin was informative and helpful throughout the entire process.

Sarah · 17 August 2024

4/5

Trustpilot

A+ Effort from Hanne to get the sale done

Hanne did a fantastic job throughout the process. She was able to bring in potential buyers well after the initial launch of the property. Towards the later stages of the sale she was a consistent and reliable, chasing solicitors and keeping the process moving in the later stages of the sale. Would work with Hanne again in the future.

Steve · 18 October 2022

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Google

We were shown a propety by Robin and have to say he was excellent. Very patient and knowledgeable while at the property (and I asked a lot of questions) and was quick to follow up with further enquiries after our visit. We didn't end up in the property due to personal circumstances changing but the service we received was exceptional. Thank you Pedder (and Robin)

George · 25 July 2024

5/5

Google

Thorough, transparent and great communication. Recommend Robin for flat renting :)

Giulia · 19 October 2024

5/5

Trustpilot

Pedder - a fantastic and recommended experience!!

I've had a fantastic experience. It's a great company, super efficient, timely and professional in all situations and communications. Their standards are super high and totally professional. They are respectful and trustworthy.

Eddie · 26 July 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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