Pedder London reviews

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, smooth process, special thanks to Vince!

Tes · 20 June 2024

★★★★★ 5/5

Trustpilot

We worked with Robin throughout the…

We worked with Robin throughout the whole Lettings process and he was very helpful with everything - would definitely recommend in the future!

Eleanor · 23 July 2023

★★★★★ 3/5

Trustpilot

Very poor after-sales service

Actually they were pretty good when we were looking for a house to rent and helped us through that process very well. But the follow up on the maintenance issues has been extremely poor. We raised several health and safety issues and 6 weeks later they have still not been addressed despite telling us in a mail how they would be fixed. Every problem is pushed off to someone else. You really feel like they took their commission and now they don't care. Very disappointing after-sales service from Pedder in Dulwich Village.

John · 28 September 2022

★★★★★ 5/5

Google

We reviewed three agents in SE24. We chose Pedder. From the first conversation to the exchange yesterday, we have nothing but enormous praise for Vince Spoto, who handled both the sale and the purchase of a new property, which he recommended to us Nothing was too much trouble for his and his team. He showed such sympathy with us , ancient people (!) and our family. He actually became part of our family! Thank you Vince!

Norman · 21 June 2020

★★★★★ 5/5

Trustpilot

Andreea was very helpful throughout the…

Andreea was very helpful throughout the whole process. She was quick to answer any questions we had and we had a great experience with her.

Bethany · 5 April 2023

★★★★★ 5/5

Trustpilot

Great experience

Great experience working with Ben on selling a client's property

Kirsty · 10 December 2025

★★★★★ 5/5

Trustpilot

Pia Mannix

Pia Mannix does an excellent job as property manager on my 2 bed London flat. Would definitely recommend their services.

Karl · 28 August 2025

★★★★★ 5/5

Google

I cannot recommend Conor and the rest of the Pedder lettings team enough. Conor was incredibly hard working and diligent in finding me the perfect home to move to - which was not an easy task as I had very specific requirements. Once we found it, Conor worked tirelessly to get it secured on my behalf. The entire lettings process was professional, helpful and friendly. Thank you so much again for all your help Conor!

Meryl · 22 June 2019

★★★★★ 5/5

Google

I have been extremely impressed with Vince. He was acting on behalf of the sellers of the property we put an offer in on. From the day of first viewing to the exchange of contracts, Vince has been proactive, extremely quick to respond and both sincere and trustworthy. I was also impressed by the level of fiduciary care / responsibility he showed his clients. All in all, I would definitely recommend Vince.

Andrew · 21 June 2020

★★★★★ 5/5

Google

We recently rented a flat with Robin, we are happy with the whole process! It took us about two weeks to get everything signed and ready, and the treatment we received was fantastic!

Nuria · 13 March 2025

★★★★★ 5/5

Trustpilot

Carolina was super pleasant and…

Carolina was super pleasant and informative when showing me around properties. Fully listened and understood my needs. Highly recommend

D · 16 June 2023

★★★★★ 5/5

Trustpilot

Great service with our property sale

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

Francesca · 14 August 2024

★★★★★ 5/5

Trustpilot

Pedder dealt with the sale of our…

Pedder dealt with the sale of our property and since we switched the interest in the flat increased straight away. Great service from Mollie and Carolina who were proactive the whole time and also did a great job keeping in touch with our buyers throughout the process.

AS · 14 August 2024

★★★★★ 5/5

Trustpilot

Mollie was super helpful

Mollie was super helpful and communicative throughout the entire process and made it a lot less stressful.

M · 1 August 2023

★★★★★ 5/5

Google

I was extremely happy with Robin and the team for letting my house. The service was professional and the process was seemless from start to finish. I would recommend Robin and the team.

Paul · 21 May 2024

★★★★★ 5/5

Google

Robin was very communicative throughout the whole process, and Pedder seem very well set up with their partnership with referencing service "Goodlord" to enable a smooth and easy transition to our new tenancy.

Sam · 21 May 2024

★★★★★ 5/5

Trustpilot

Pedder were really helpful on our move

Pedder were really helpful on our move, especially Andreea who was so helpful during the move.

Kieran · 14 April 2023

★★★★★ 5/5

Google

Robin was incredibly helpful in finding and securing our new flat. He was brilliant at communicating with us throughout the process and made everything as smooth as possible! (Source : allAgents)

Becky · 21 May 2024

★★★★★ 5/5

Google

Great support from Derek in managing my rented property: very responsive and efficient. Highly recommended.

Sam · 6 August 2025

★★★★★ 5/5

Google

We've just completed our house purchase through Pedder and can't recommend Vince highly enough. It took us nearly a year to find the right property and Vince was patient through all the viewings, knowing what we wanted and when we did make an offer he was excellent at supporting the whole process to ensure things moved forward smoothly. Thank you Vince!PositiveResponsiveness, Professionalism

Prachi · 21 June 2021

★★★★★ 5/5

Google

Vince and the team at Pedder have assisted us with both selling and purchasing our home and have made both experiences as easy and stress free as possible. We've been really impressed at how efficient and proactive Vince has been in making sure everything has run smoothly for everyone in the chain. He's been a pleasure to deal with and I'd gladly recommend Pedder to others.

Emily · 21 June 2020

★★★★★ 5/5

Trustpilot

Hanne is a great agent

Hanne is a great agent - she was really responsive and managed our sale incredibly professionally. And she’s lovely to boot.

Matthew · 17 August 2022

★★★★★ 5/5

Trustpilot

Great service from Joshua and Shanice

Great service from Joshua and Shanice, kept me informed of viewings and sale interest. The 2 flats we instructed for rental have been let and the 2 flats we instructed for sale are under offer and moving forward nicely.

Mark · 30 August 2024

★★★★★ 1/5

Google

Great if you are a landlord, not so great as a tenant. As part of our tenancy agreement deal, Pedder had negotiated with the landlord to get several issues at the property fixed (a £2250-a-month-house in very poor condition), however once the contract was signed, Pedder didn't follow up on "Part of our deal is...." for they couldn't have cared less whether the agreed issues were resolved and whether the landlord acted on the promises made by them. Insurance-based TDS without interest for the tenant Pedder supports an insurance-based Tenancy Deposit Schemes where the gained interest of the held deposit (which they look after on behalf of the landlord) does not go to the tenant but to the landlord. Great if you are a landlord, not so good if you are the person who officially owns the money and who should be the rightful recipient of the deposit. Biased check-out report Pedder have advised us that they prefer for us not to be present at the time of the check-out and inventory being conducted. This goes against good practice e.g. the Homelet website states "Your landlord is obliged to give you the opportunity to be present at the checkout stage of your tenancy, and it’s strongly recommended that you do attend." We trusted Pedder and that they acted acted in good faith. What we have found was a highly biased check-out report. A check-out report with lots of close-up shots (as opposed to wide-angle shots as in the check-in report that listed very few details). Needless to say that the report was written with the goal in mind to keep some of our deposit. We are disappointed but the superficiality and hypocrisy of Pedder's service to tenants. After being homeowners ourselves, we could clearly feel the difference between being tenants. We've been made felt like second class citizens in a society that seems protects the interests of the landlord first of all. Especially with properties being located in secondary school catchment areas, people are expected to put up with undignifying living conditions. However, nothing excuses for people to have to put up with rotting window frames, black mould on bathroom ceilings where the paint flakes off, soiled carpets, dirty walls. Pedder is clearly an estate agent who silently looks on instead of proactively representing the interests of both sides, not only those of the landlord (in our case they have only made empty promises). Pedder, as an agency, is most happy when they have to manage a property as little as possible, or in our case not manage it at all (as agreed with the landlord) as all they Pedder to be interested in is the money.

Michaela · 21 June 2020