Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

475 reviews across 2 platforms

24 Half Moon Lane, London, SE24 9HU

Pedder's office in London, at 24 Half Moon Lane, is rated 4.8 out of 5 across 475 reviews on two platforms, including 165 Google reviews rated 4.9.

Google logo

4.9 / 5

165

Reviews on Google

This office

Trustpilot logo

310

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great estate agent, with excellent services, friendly and helpful staff! I highly recommend Pedder, specifically my property manager Derek Law.

Ricardo · 17 February 2026

Agent replied · 17 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Helpful and responsive

Robin was extremely helpful throughout the rental application and move in process. Very responsive and made the whole experience really smooth.

Kat · 19 July 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Tenant experience with Pedder

Robin went over an above to negotiate our rental and was always accessible and easy to communicate with.

Customer · 6 September 2024

Agent replied · 14 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Great agent and experience with pedder

Great agent- Vince was very accommodating and helpful and helped me find my first home- massive thanks to Vince! Whole process was very efficicient.

Em · 22 May 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great communication and stress free process

I had a positive experience in buying my home with Pedder. The entire process was seamless and professional.

Ana · 1 March 2026

Agent replied · 21 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

2/5

Trustpilot

Pedder - South London's shoddiest estate agents

Quick to get you in and take your money in the first place... following that expect a complete lack of communication and respect. Expect a battle on your hands to get something as simple as your own deposit money back.Even the landlord of all people disagreed with them trying to squeeze a ridiculous amount of money out of me in my case, always check with the landlord instead of going directly to these as they are looking to take advantage in a difficult time for living.I really don't think they particularly care about you at Pedder, which is concerning considering how much money you trust them with. Out of the many shoddy estate agents in London, I think Pedder may take the cake.

Miles · 4 December 2023

Agent replied · 14 June 2024

Thank you for bringing this to our attention. This review is far from the high expectations we set ourselves at Pedder. If you could kindly contact me with your information I will look in to this right away.Very best wishes, Daniel.daniel@pedderproperty.com

5/5

Trustpilot

Pedder a brilliant estate agent

Mollie and Vince were great. Mollie went over and above in helping me with my sale which wasn’t straight forwards. I wouldn’t hesitate to recommend Pedder.

Helen · 1 April 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Great to work with

Ben and the team were great to work with during our recent property purchase - professional, supportive, efficient.

Maggie · 23 August 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Excellent service

Trevor’s initial market advice proved to be spot on and Hanne was efficient and helpful, between them achieving a successful sale with the minimum of stress and fuss. I would not hesitate to use Pedder again.

Bruce · 14 August 2023

Agent replied · 14 June 2024

Thank you for your kind review.Very best wishes,Pedder

5/5

Trustpilot

great!

Thorough, transparent and great communication. Recommend Robin for flat renting :) (Source : allAgents)

GZ · 14 October 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Phillippa was hugely helpful and…

Phillippa was hugely helpful and pro-active during our search for our property - she went the extra mile in trying to find the right place for us.

Andrea · 12 February 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Fantastic service

Carolina at Pedder Crystal Palace was fantastic through the purchase of our first house. Open with lines of communication, honest, professional and made the experience stress-free and enjoyable. Couldn't recommend more.

Toby · 1 November 2023

Agent replied · 14 June 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Helpful

Callum kept us updated with the latest properties onto the market. He was nice, helpful and not too pushy. Thank you for your help, Callum.

Caroline · 12 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Supportive and Knowledgeable

Trevor and Alexander from Pedder provided us with support and guidance throughout the selling process.

Jenny · 3 March 2026

Agent replied · 21 March 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Professional team and quick sale

David from the East Dulwich branch is the reason we chose to use Pedder. He was professional, gave more credible advice than other agents we’d spoken to and was not pushy. Catherine proceeded to manage the sale and was very efficient and communicative which made the process very easy. Pedder achieved a good sale price and got us a buyer in a very short period of time despite the challenging economic environment at the time. We would use them again.

Charlotte · 3 October 2023

Agent replied · 14 June 2024

Thank you for your lovely review.Very best wishes,Pedder

5/5

Trustpilot

Thank you to Robin

Thank you to Robin. He has been fantastic through the whole process. Would highly recommend using him at Pedder.

Harry · 21 June 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Absolutely excellent service

Absolutely excellent service. The team at the Crystal Palace branch was incredibly professional, helpful and always really responsive. In particular, Carolina was amazing! She was just brilliant. I can't recommend Pedder highly enough.

Claire · 20 August 2023

Agent replied · 14 June 2024

Thank you for your excellent review.Very best wishes,Pedder

5/5

Trustpilot

Top marks

Top marks to Phillippa Waller who did great work when we were buying a property in East Dulwich. She navigated difficult issues, kept us informed throughout and was a pleasure to deal with.

Michael · 9 September 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Trustpilot

Izabella and the team were so…

Izabella and the team were so professional and helpful throughout the process of purchasing our home. Thank you for all your help!

Lujan · 21 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

We had a great experience with Susanne when recently buying a house. She was extremely helpful from start to finish. Straight and clear communication and always available when you need her. That's what you want from your agent.

Freddy · 24 June 2025

Agent replied · 17 April 2026

Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Susanne. Wising you the very best. Pedder

5/5

Trustpilot

Great communication

I chose Pedder as I really liked the way Mollie clearly set out the terms of our agreement and followed up on every action needed to get the sale over the line, especially during the final moments where everything always seems to come to a standstill! I highly recommend working with Mollie at Pedder if you’re looking to sell your property.

Marie-Claire · 12 August 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Mollie is Fab!

Mollie has been great throughout. Very communicative and cheerful at all times sometimes in rather sressfull circumstances.

Jon · 29 May 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Cristina was great

Cristina was great, helpful and professional. I felt like she gave me a lot of information and I didn’t feel rushed as with some other agencies

Sarah · 24 November 2023

Agent replied · 14 June 2024

Thank you for your amazing review.Very best wishes,Pedder

5/5

Trustpilot

Nice and Good

Working with Pedder on selling and my renting my place was a breeze. Both Josh and Suzanne were super easy to deal with and communicate with.

Scott · 23 November 2023

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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