Trusted Agent profile · London

Pedder London reviews

4.8

★★★★★ Excellent

466 reviews across 2 platforms

24 Half Moon Lane, London, SE24 9HU

Pedder's office in London, at 24 Half Moon Lane, is rated 4.8 out of 5 across 466 reviews on two platforms, including 165 Google reviews rated 4.9.

Google logo

4.9 / 5

165

Reviews on Google

This office

Trustpilot logo

301

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Pedders were first class when selling…

Pedders were first class when selling our house, they advised us well about the price, negotiated the deal well and we had a very good outcome. Hanne Hall looked after the sale for us and she was a a star, always there when you wanted her, always kept us up to date as to how things were progressing and, crucially, she always rang back when she said she would - she understands people! Selling a house is a stressful excercise, but Hanne kept the worry to the minimum. Big 'thank you' all round!

Mr · 31 March 2023

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Derek Law responsible and responsive property manager

We are very grateful to have Derek Law as the property manager for the flat we are renting. He is very responsive to requests and always keep us informed of updates. He arranged for repairs required quickly and is always polite and friendly.

Loong · 12 June 2026

Agent replied · 22 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

We recently used Pedder to sell and buy…

We recently used Pedder to sell and buy our next property after a good experience 3 years ago and we were not disappointed. Cansu was our agent and she was so helpful and responsive throughout the whole process. We had some delays throughout and she was great in negotiating this throughout the chain. Cannot recommend her enough!

L.ryle · 31 July 2024

Agent replied · 24 August 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Clearly the best in the area

I don't know what magic Pedder do, but a pattern in Crystal Palace is to see another estate agents sign for a few months unsold then a Pedder one goes up and it's sold within a week. They seem to truely sell an area as well as the home. We skipped the first step and Izabella sold our property within a week!

Michael · 10 April 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder are great!

Pedder are great. Amazing communication, so reassuring for me as a first time buyer. Carolina is an expert and I can’t recommend her enough.

Kath · 9 September 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Trustpilot

First time buyers - Great experience

Our experience of purchasing a flat through Peddar was brilliant thanks to the sales assistant manager Carolina. She went above and beyond to make sure we had a smooth process, chasing and pushing things were needed to progress all whilst maintaining a constant stream of communication which we very much appreciated. We're very happy with our purchase and can't fault the service we received from Pedder one bit.

Casey · 17 November 2023

Agent replied · 14 June 2024

Thank you for your wonderful review.Very best wishes,Pedder

5/5

Trustpilot

Derek Law

Derek Law, our property manager has been nothing short on spectacular! He's been very responsive, kind and supportive at a time when our property needed a lot of work. He's definitely one of the best property managers out there!

Ryan · 12 June 2026

Agent replied · 22 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Selling our house through Pedder

Selling our house through Pedder was a wholly positive experience. All the staff were friendly, helpful and professional. In particular, Callum moved heaven and earth to get our sale over the line. Highly recommended.

Kate · 14 July 2026

Agent replied · 22 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pedder provided an excellent service…

Pedder provided an excellent service from start to finish. Professional, friendly and enthusiastic, they really took care to ensure our property sale was handled with a personal touch. Carolina is a masterful negotiator and worked hard to ensure we sold our house at the price we wanted to achieve, keeping us in the loop at every stage. Thanks, Pedder! Great team.

Siobhan · 26 March 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder and in particular Mollie Brown…

Pedder and in particular Mollie Brown were brilliant from start to finish. They were professional, organised and speedy with communications. Can’t fault them.

Sam · 2 September 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Google

I can't recommend Susanne Voss highly enough! Susanne helped me to navigate the process of buying my first home, and was highly responsive and reassuring throughout. 5/5 experience for her professionalism, service and kindness/understanding. Thanks for all your help :)

Jasmin · 16 February 2025

Agent replied · 17 May 2025

Good afternoon, Thank you so much for your 5* review and kind words. I am so pleased to hear … More

5/5

Trustpilot

Smooth and Enjoyable Process

The entire house moving process with Pedder and specifically Mollie was so much better than any other lettings or sales company we’ve ever used.

Basilica · 6 August 2025

Agent replied · 23 September 2025

Thank you for your 5* review. Very best wishes, Pedder

5/5

Google

Pedder has been my property manager for the last 25 years and has always provided an excellent service. All staff members I've had dealings with over the years have been extremely helpful, communicative and efficient. I highly recommend Pedder as a property manager.

Andrew · 10 April 2026

Agent replied · 17 April 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Very happy seller

I had Callum as my estate agent for my sale and he was great throughout the whole process. He clearly knew the local area really well and came with a really logically plan and evaluation for the sale. He kept a constant stream of viewings and even after someone pulled out quickly pivoted and got another offer.

Joshua · 9 December 2025

Agent replied · 24 December 2025

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Great communication

Great communication, quick turnaround time on questions or requests, and the agents were all incredibly friendly. Were able to set up viewings quickly, and identify other new properties that were similar/matched what I was looking for. Cristina was also wonderful in helping arrange a very quick move-in date, and handling the logistics with the landlord to facilitate the move-in.

OB · 29 January 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Pedder were absolutely fantastic

Pedder were absolutely fantastic. They weren't actually our agent - they represented the sellers we bought from - but I found them, Callum Melrose specifically, brilliant from start to finish.

JP · 8 July 2026

Agent replied · 22 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Excellent estate agents

Excellent estate agents, helped me through every process of selling my property. Specifically, Natasha Best and Bill Russell.

Hannah · 14 September 2026

Agent replied · 22 September 2026

Thank you for your 5* review. We will be certain to pass on your feedback to the team!

5/5

Trustpilot

Vince was incredibly patient and…

Vince was incredibly patient and knowledgeable when we recently used Pedder to sell our flat. It wasn’t the most straight forward process but he was very helpful and always went out of his way to help us where he could. He kept us well informed throughout. Thank you Vince!

Emily · 27 June 2024

Agent replied · 14 June 2024

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Bill and Carolina were always helpful and available to support me with the sale process, even when things got difficult with the buyer's solicitors, they remained calm, but always ready to jump on the case to help shimmy things along! I would very much recommend Pedder Crystal Palace for their experience and knowledge of the market, as well as their customer service.

Lisarc26 · 5 April 2023

Agent replied · 14 June 2024

Thank you for your detailed review!Best Wishes,Pedder

5/5

Trustpilot

Pedder house sale

"Working with Alexander was an absolute pleasure from start to finish. His professionalism, expertise, and dedication made the entire process of selling my house seamless and stress-free. He provided invaluable guidance, kept me informed every step of the way, and went above and beyond to ensure a successful sale. I highly recommend.”

Liane · 22 April 2024

Agent replied · 14 June 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Google

I don't say this lightly: Robin is possibly the best estate agent I've ever had during starting a tenancy! Couldn't recommend higher :)

Alex · 17 June 2025

Agent replied · 17 April 2026

Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Robin. Wising you the very best. Pedder

5/5

Trustpilot

Great service from Mollie

Really felt at ease with Mollie, she kept us updated through out the process, wasn't hard to get hold of (which can be one of the worst problems, in my previous experiences) and just an all round lovely girl! Thanks Mollie

Conor · 24 October 2024

Agent replied · 24 October 2024

Thank you for your 5* review.Very best wishes,Pedder

5/5

Trustpilot

Highly recommend Pedder

Highly recommend Pedder and Robin Percivaldi- Hammond in particular. Very easy to work with; clear, informative communication and prompt responses. Always happy to answer questions, super helpful and professional.

Carleen · 23 June 2026

Agent replied · 22 September 2026

Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder

5/5

Trustpilot

Pia Mannix was very professional…

Pia Mannix was very professional throughout the whole process of my renewal.

123sud · 30 September 2025

Agent replied · 23 October 2025

Thank you for your 5* review. Very best wishes, Pedder

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Pedder's Google reviews

Questions about Pedder London

How many reviews does Pedder London have?

Pedder's London office has 466 reviews across two platforms: 165 on Google, 301 on Trustpilot (across the whole business).

What is Pedder London's rating?

Pedder London is rated 4.8 out of 5 across all 466 reviews, and 4.9 out of 5 on Google from 165 reviews.

Where is Pedder's London office?

Pedder London, 24 Half Moon Lane, London, SE24 9HU.

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