Trusted Agent profile · London
★★★★★
475 reviews across 2 platforms
24 Half Moon Lane, London, SE24 9HU
Pedder's office in London, at 24 Half Moon Lane, is rated 4.8 out of 5 across 475 reviews on two platforms, including 165 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPedder were absolutely fantastic
Pedder were absolutely fantastic. They weren't actually our agent - they represented the sellers we bought from - but I found them, Callum Melrose specifically, brilliant from start to finish.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
TrustpilotExcellent estate agents
Excellent estate agents, helped me through every process of selling my property. Specifically, Natasha Best and Bill Russell.
Thank you for your 5* review. We will be certain to pass on your feedback to the team!
5/5
TrustpilotVince was incredibly patient and…
Vince was incredibly patient and knowledgeable when we recently used Pedder to sell our flat. It wasn’t the most straight forward process but he was very helpful and always went out of his way to help us where he could. He kept us well informed throughout. Thank you Vince!
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Bill and Carolina were always helpful and available to support me with the sale process, even when things got difficult with the buyer's solicitors, they remained calm, but always ready to jump on the case to help shimmy things along! I would very much recommend Pedder Crystal Palace for their experience and knowledge of the market, as well as their customer service.
Thank you for your detailed review!Best Wishes,Pedder
5/5
TrustpilotPedder house sale
"Working with Alexander was an absolute pleasure from start to finish. His professionalism, expertise, and dedication made the entire process of selling my house seamless and stress-free. He provided invaluable guidance, kept me informed every step of the way, and went above and beyond to ensure a successful sale. I highly recommend.”
Thank you for your 5* review.Very best wishes,Pedder
5/5
GoogleI don't say this lightly: Robin is possibly the best estate agent I've ever had during starting a tenancy! Couldn't recommend higher :)
Good morning, Thank you so much for your 5* review and kind words. I am so pleased to hear that your experience of Pedder met our high standards and expectations. I'll be sure to pass your feedback on to Robin. Wising you the very best. Pedder
5/5
TrustpilotGreat service from Mollie
Really felt at ease with Mollie, she kept us updated through out the process, wasn't hard to get hold of (which can be one of the worst problems, in my previous experiences) and just an all round lovely girl! Thanks Mollie
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotHighly recommend Pedder
Highly recommend Pedder and Robin Percivaldi- Hammond in particular. Very easy to work with; clear, informative communication and prompt responses. Always happy to answer questions, super helpful and professional.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
TrustpilotPia Mannix was very professional…
Pia Mannix was very professional throughout the whole process of my renewal.
Thank you for your 5* review. Very best wishes, Pedder
5/5
TrustpilotBest estate agent we’ve…
Carolina is the best estate agent we’ve worked with. Constantly had our back, went above and beyond on no small number of occasions, faultless communication and generally was just such a help throughout as we navigated buying our first home. She is also incredibly patient, personable and highly reliable. Couldn’t recommend more. (Source : allAgents)
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotWould highly recommend!
We went with Pedder after a bad experience with another estate agent, and it couldn't have been more night and day. Mollie was exceptional in her service to us, and was able to take out a lot of the stress of selling. Would highly recommend!
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotThe renting agent i had (Shanice peat)…
The renting agent i had (Shanice peat) made my move in so easy she was so professional and honest, she explained everything I need to know that's why I recommend pedder letting agent for anyone looking for a house.
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
TrustpilotReally helpful and easy to work with…
Really helpful and easy to work with staff. Callum and Harriet carried the sale through from start to finish!
Thank you for your 5* review! We will be sure to pass on your feedback. Very best wishes, Pedder
5/5
TrustpilotWe bought from client with Pedder this year...
We bought from client with Pedder this year. It wasn't an easy process for various reasons, but Ben was great throughout the process, always excellent communication and mediation between sellers, solicitors in the chain, ourselves, and our agents. Would definitely use Pedder again, if we were to sell.
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotCarolina was an extremely supportive and present agent
Carolina was an extremely supportive and present agent who dealt with a lengthy and difficult purchase for me. Her knowledge of the process was invaluable to me, and her energy throughout was key to getting the purchase finalised. I really couldn’t have done it without her. Thank you!
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotGreat service
I just want to say a big thank you to Mollie and Vince for helping me sell my home. This was the first time I went through the selling process and their professionalism, attention to detail and empathetic support throughout the process helped me greatly. My sincere thanks to the two of you.
Thank you for your very kind review.Very best wishes,Pedder
5/5
TrustpilotHanne at Dulwich has been great…
Hanne at Dulwich has been great throughout. Always responsive and available and quietly keeping the process on track by keeping in contact with all relevant parties (solicitors, agents etc). It’s was always a pleasant experience interacting with Hanne even when difficult conversations were needed. Many thanks to Hanne and her colleagues for getting us across the line and helping us buy our dream flat.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
TrustpilotHelpful and thoughtful service
Robin was very helpful in providing housing options that matched my personalized preferences. He also offered recommendations to me keeping my safety in mind (i.e. proximity to transport). Would definitely recommend him as an agent to friends looking for housing in the area.
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotCarolina was amazing
Carolina was amazing! Excellent, friendly, honest and communicative from the get go. It was a much delayed and very stressful process with broker and lawyers, but Carolina was always extremely helpful and a delight to speak to every time, as well as knowledgeable about the process and she gave great advice. I don’t think I could have survived the process without her.
Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this. Thank you for your review!
5/5
TrustpilotRobin has been very responsive and…
Robin has been very responsive and professional during the rental process. He helped me find the property in the first place, and provided a lot of useful information about the local area. I would happily recommend him.
Thank you for your 5* review.Very best wishes,Pedder
1/5
GoogleRented from this estate agents for 1 and a half years. They were consistently unprofessional, uncommunicative and made numerous errors including not cleaning the house before we moved in. There was food under our bed and dog hair everywhere. The flat was still full of the previous tenants belongings, the bin was mouldy and the flat was still furnished despite being let as an unfurnished flat. Estate agent staff did refund us our fees for this error. Would not use again.
Dear Tom, we were very sorry to read your review of our Herne Hill branch. Please email me on rebecca@pedderproperty.com so i can investigate into your complaint further. Yours Sincerely Rebecca
5/5
TrustpilotVery helpful and professional agency. Highly rated customer service. 5 stars! *****
Callum Melrose was an extremely helpful, witty and insightful estate agent, and we felt as if he really understood what it was that we were looking for in a house. We certainly plan on using Pedder again in the future for our next move.
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotRobin was incredibly helpful and…
Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.
Thank you for your 5* review.Very best wishes,Pedder
5/5
TrustpilotAn excellent team at Pedders
Have used Pedders for many years as my letting agents and always received excellent service from them. When I decided I wanted to sell my property I had no hesitation in instructing them to take care of the sale. Again, I was extremely satisfied with how they handled everything. Special thanks to Natasha, Nora (lettings) and Carolina (sales).
Thank you for your great review!Best wishes,Pedder
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