Pedder London reviews

★★★★★ 5/5

Trustpilot

Highly recommend Pedder

Highly recommend Pedder and Robin Percivaldi- Hammond in particular. Very easy to work with; clear, informative communication and prompt responses. Always happy to answer questions, super helpful and professional.

Carleen · 23 June 2026

★★★★★ 5/5

Trustpilot

Pia Mannix was very professional…

Pia Mannix was very professional throughout the whole process of my renewal.

123sud · 30 September 2025

★★★★★ 5/5

Google

"Working with Alexander was an absolute pleasure from start to finish. His professionalism, expertise, and dedication made the entire process of selling my house seamless and stress-free. He provided invaluable guidance, kept me informed every step of the way, and went above and beyond to ensure a successful sale.”

Liane · 17 May 2024

★★★★★ 5/5

Google

Alexander Astleford has helped me with two purchases now and once again has provided friendly and considerate guidance throughout the process. I would highly recommend Alexander for any future purchases.

Valerie · 23 February 2025

★★★★★ 5/5

Trustpilot

Best estate agent we’ve…

Carolina is the best estate agent we’ve worked with. Constantly had our back, went above and beyond on no small number of occasions, faultless communication and generally was just such a help throughout as we navigated buying our first home. She is also incredibly patient, personable and highly reliable. Couldn’t recommend more. (Source : allAgents)

Joshua · 22 December 2023

★★★★★ 5/5

Trustpilot

Cansu was an enormous help throughout a…

Cansu was an enormous help throughout a long a difficult purchase process. She fielded near-daily calls from me over several months and kept me up to date on the status of my chain until completion.

Josh · 11 December 2024

★★★★★ 5/5

Trustpilot

Would highly recommend!

We went with Pedder after a bad experience with another estate agent, and it couldn't have been more night and day. Mollie was exceptional in her service to us, and was able to take out a lot of the stress of selling. Would highly recommend!

Liam · 5 July 2024

★★★★★ 5/5

Trustpilot

The renting agent i had (Shanice peat)…

The renting agent i had (Shanice peat) made my move in so easy she was so professional and honest, she explained everything I need to know that's why I recommend pedder letting agent for anyone looking for a house.

Mr · 15 March 2026

★★★★★ 5/5

Trustpilot

Really helpful and easy to work with…

Really helpful and easy to work with staff. Callum and Harriet carried the sale through from start to finish!

A · 5 August 2026

★★★★★ 5/5

Trustpilot

Fantastic service from Pia Mannix!

Pia Mannix managed our tenancy with total professionalism and attentiveness. She was always responsive, helpful and available by phone or email to ensure we got the support we needed. Great experience as a tenant and I expect the landlord will be equally impressed. Thanks for everything! Paddy and Olivia, South East London

Patrick · 16 November 2025

★★★★★ 5/5

Trustpilot

We bought from client with Pedder this year...

We bought from client with Pedder this year. It wasn't an easy process for various reasons, but Ben was great throughout the process, always excellent communication and mediation between sellers, solicitors in the chain, ourselves, and our agents. Would definitely use Pedder again, if we were to sell.

Joe · 4 April 2024

★★★★★ 5/5

Trustpilot

Carolina was an extremely supportive and present agent

Carolina was an extremely supportive and present agent who dealt with a lengthy and difficult purchase for me. Her knowledge of the process was invaluable to me, and her energy throughout was key to getting the purchase finalised. I really couldn’t have done it without her. Thank you!

Eleanor · 27 March 2024

★★★★★ 5/5

Trustpilot

Great service

I just want to say a big thank you to Mollie and Vince for helping me sell my home. This was the first time I went through the selling process and their professionalism, attention to detail and empathetic support throughout the process helped me greatly. My sincere thanks to the two of you.

Marisa · 9 December 2023

★★★★★ 5/5

Trustpilot

Hanne at Dulwich has been great…

Hanne at Dulwich has been great throughout. Always responsive and available and quietly keeping the process on track by keeping in contact with all relevant parties (solicitors, agents etc). It’s was always a pleasant experience interacting with Hanne even when difficult conversations were needed. Many thanks to Hanne and her colleagues for getting us across the line and helping us buy our dream flat.

James598 · 5 February 2023

★★★★★ 5/5

Trustpilot

Helpful and thoughtful service

Robin was very helpful in providing housing options that matched my personalized preferences. He also offered recommendations to me keeping my safety in mind (i.e. proximity to transport). Would definitely recommend him as an agent to friends looking for housing in the area.

Allison · 21 June 2024

★★★★★ 5/5

Trustpilot

Carolina was amazing

Carolina was amazing! Excellent, friendly, honest and communicative from the get go. It was a much delayed and very stressful process with broker and lawyers, but Carolina was always extremely helpful and a delight to speak to every time, as well as knowledgeable about the process and she gave great advice. I don’t think I could have survived the process without her.

Michaela · 31 March 2023

★★★★★ 5/5

Trustpilot

Robin has been very responsive and…

Robin has been very responsive and professional during the rental process. He helped me find the property in the first place, and provided a lot of useful information about the local area. I would happily recommend him.

Jonathan · 27 September 2024

★★★★★ 5/5

Trustpilot

Very helpful and professional agency. Highly rated customer service. 5 stars! *****

Callum Melrose was an extremely helpful, witty and insightful estate agent, and we felt as if he really understood what it was that we were looking for in a house. We certainly plan on using Pedder again in the future for our next move.

Maximilian · 27 May 2024

★★★★★ 5/5

Trustpilot

Robin was incredibly helpful and…

Robin was incredibly helpful and communicative throughout the entire process of finding me a place. I was always kept in the loop about viewings and any developments. I would highly recommend Pedder as a company and Robin as a lettings consultant.

Adam · 29 June 2024

★★★★★ 5/5

Trustpilot

An excellent team at Pedders

Have used Pedders for many years as my letting agents and always received excellent service from them. When I decided I wanted to sell my property I had no hesitation in instructing them to take care of the sale. Again, I was extremely satisfied with how they handled everything. Special thanks to Natasha, Nora (lettings) and Carolina (sales).

BlondeDIYer · 13 June 2023

★★★★★ 1/5

Google

I find it interesting that overwhelming majority of the 5-star reviews come from people who wrote a total of 1 review - must be very happy customers to write their one and only review about this specific business. In my experience, however, Peder is a negligent and incapable property manager. As a landlord myself, I would’ve never given them my property. That’s because I don’t enjoy having unhappy tenants who are ignored and literally left in the freezing cold to the point of engaging an attorney for breach of contract proceedings. I believe in paying a management fee and being left in blissful peace, not receiving legal notices because the management company is ignoring its responsibilities. As a tenant, I feel like I’ve been hitting my head against the wall for three months trying to get these guys to live up to their contractual obligations and provide us with a liveable “luxury” flat as advertised. It was all great up until we signed the contract and paid the fees and deposit. Then things changed - the agency completely lost interest. They expect you to take hours out of your work day to actually go to their office in person for every single bureaucratic admin BS requirement - which they have a lot of. The agent who rented us the flat was negligible and made a number of mistakes that took months to correct, all the while we had to chase him continuously. The property was delivered dirty and in a poor condition after previous tenants moved out. It took nearly 2 weeks to have the appliances turned on when we moved in and we didn’t have a working fridge the whole time because the property manager is located God knows where, but certainly nowhere near the property, nor does she know anything about it. We had to wait for a landlord to approve the quote for a new fridge, until yet another one of contractors came out and discovered that the fridge was mysteriously switched off through some hidden plug, and not actually broken. A very simple fix had the property manager actually been managing the flat or knew anything about it. Same with a thermostat - a 6 week wait for a contractor electrician because the property manager couldn’t provide us a manual for the unit or assess the problem. Breakdowns take 6+ weeks to address and require you to take multiple days off work while you are waiting for multiple contractors to come out for quotes first and then to fix - again, after having to chase the property manager continuously. They only seem to take action after breach of contract notices, so prepare to have your attorney on a speed dial. And make sure you are ready to be home in the middle of work day for a 5-hour window on a regular basis (so far 7 separate days in 3 months) if you want to have functioning appliances and flushing toilet/working bathroom. All in all, be very mindful of this place. We found a flat we thought we could be happy in for a long time, but will have to move once break clause kicks in because we simply cannot handle any more emotional distress of living in a property that is so poorly managed.

Natalie · 26 October 2019

★★★★★ 5/5

Trustpilot

Robin Percivaldi-Hammond went above and…

Robin Percivaldi-Hammond went above and beyond in assisting us during a difficult period with a tenant that refused to leave despite serving notice. Robin was responsive, very helpful and effective.

Elsolh · 12 December 2024

★★★★★ 4/5

Trustpilot

Josh was really responsive and always…

Josh was really responsive and always took the time to field our questions. We didn’t feel pressured at any point and felt totally in control. Josh and his colleagues were especially effective towards the end of the process where there was a bit of a hiccup with the exchange. I’d definitely use Pedder again.

Felicity · 14 September 2023

★★★★★ 5/5

Trustpilot

Stress-free service

Pedder's great service continues to give me the peace of mind I need from my property manager, being so far away. In particular, my dealings with Pia have been super smooth and stress-free.

Paul · 25 March 2026