Trusted Agent profile · London

Parkes Estate Agents London reviews

★★★★★ Excellent

276 reviews across 1 platform

22, Gloucester Road, London, SW7 4RB

Parkes Estate Agents's office in London, at 22, is rated 4.7 out of 5 across 276 reviews on 1 platform, including 276 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.7 / 5

276

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Parkes Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

After recent bad experiences with other letting agents I was relieved to have ended up with Parkes estates, specifically Malik he was honest and made the whole process smooth. The flat was clean and well kept, which made the rest of my trip a lot easier. Big thanks to Malik and his whole team!

Sayer · 16 June 2020

Agent replied · 15 June 2024

We are thrilled to hear about your positive experience with Malik and our team at Parkes Estate Agents. Thank you for choosing us and we look forward to assisting you in the future.

5/5

Google

I had an exceptional experience working with Salma. She was incredibly kind and a true pleasure to work with. Her professionalism and supportive nature made everything so much easier.

Abbe · 18 September 2025

Agent replied · 22 September 2025

Hi, Abbe. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Bouchra was amazing in helping me find a property and settle in. Highly recommend Parkes Estate agents.

Andy · 16 May 2024

Agent replied · 15 June 2024

Hi, Andy. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

had great experience working with Alex and Parkes estates!! Highly recommend them.

Omar · 16 February 2026

Agent replied · 16 April 2026

Hi, Omar. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

I had an amazing experience with Alex! He was very professional and efficient, and made the entire process easy and straightforward. I highly recommend him and Parkes Estates.

Wang · 19 September 2025

Agent replied · 22 September 2025

Hi, Wang. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

A was allocated Bouchra from Park Estates to manage my property. Bouchra provided the best customer service and was really attentive in answering questions / calls on the weekends and after hours. They have the best photographer, who took a wonderful video of the property that helped market it to my target tenants.

Nikil · 19 November 2024

Agent replied · 10 December 2024

Hi, Nikil. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Thank you Bouchra for renting my property so quickly and finding me amazing tenants. I’m really happy.

Rod · 29 April 2024

Agent replied · 27 August 2024

Hi, K. Thank you so much for leaving us a stellar review!

5/5

Google

Thank you Bouchra for renting my property so quickly and finding me amazing tenants. I’m really happy.

K · 16 April 2024

Agent replied · 15 June 2024

Hi, K. Thank you so much for leaving us a stellar review!

5/5

Google

Such a great year working with the Parkes Estate, all the agents are super nice, passionate and effective. I well-recommended them. Special thanks to Jichi and Jonas.

Amy · 20 August 2023

Agent replied · 15 June 2024

Dear Amy, Thank you so much for taking the time to leave us such a fantastic review. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We'll make sure to share your wonderful feedback with the team! Once again, thank you for choosing Parkes and for letting us be a part of your positive experiences. We're looking forward to serving you again in the future!

5/5

Google

Really good service. Efficient and easy. Bouchra was fabulous. Will be back and I definitely recommend.

Brandon · 16 April 2024

Agent replied · 15 June 2024

Hi, Brandon. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Hi, Bouchra is very professional lady, good communication.And have pleasant to work with her, help me with all my questions. Highly recommended Parkes agency.

As · 9 April 2025

5/5

Google

Great experience working with Laura! Very helpful and considerate!

Taha · 16 February 2026

Agent replied · 16 April 2026

Hi, Taha. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

It has been a delight working with Bouchra! She has been extremely helpful, professional and patient throughout our renting journey. She immediately understood what we were looking for and not once did we ever feel pressured or rushed by her. She is super lovely, honest and very easy to reach. We had an excellent experience working with Bouchra and couldnt have done it without her, she is simply the best!!

Sara · 18 November 2023

Agent replied · 15 June 2024

Dear Sara, We sincerely appreciate your kind words about your renting journey with Parkes Estate Agents. At Parkes, we take pride in having a team of professionals who are dedicated to providing exceptional service. Bouchra's helpfulness, professionalism, and patience align perfectly with our commitment to our clients. We're thrilled that she understood your needs and ensured a pressure-free experience. Your positive experience reflects our mission to be the best at what we do. We're here to assist you at every step of your journey, and your satisfaction is our ultimate goal. If you ever have more real estate needs in the future, please feel free to reach out. Thank you for choosing Parkes Estate Agents, and we look forward to serving you again.

5/5

Google

Amazing experience! Bouchra was very very kind, helpful and super quick to reply and to proceed with the process, I strongly recommend!!

Ayoub · 19 October 2023

Agent replied · 15 June 2024

Dear Ayoub, We appreciate your feedback and are delighted to hear about your amazing experience with Parkes Estate Agents. At Parkes, we prioritise providing exceptional service to our clients. Bouchra's service reflects our commitment to ensuring a smooth and efficient process. Your strong recommendation is a testament to our team's dedication, and we're grateful for your trust in us. Should you or anyone you know require real estate assistance in the future, please don't hesitate to reach out. We're here to assist and make your real estate journey as seamless as possible.

5/5

Google

Salma was a very kind and helpful agent that provides professional service for properties. Very satisfied with her support.

David · 20 May 2025

5/5

Google

Jonas has been nothing short of incredible for me with finding a property and making sure my time was done well. Couldn’t recommend Jonas more.

Cameron · 21 July 2023

Agent replied · 15 June 2024

Hello Cameron, Thank you so much for taking the time to share your experience with Jonas and our team! We are absolutely thrilled to hear about your positive journey in finding the perfect property. We're truly dedicated to providing exceptional service, and we're delighted that Jonas made sure your time was well-spent throughout the process. Your kind words mean a lot to us, and we're grateful for the recommendation. If you ever need any further assistance or have more real estate needs in the future, please don't hesitate to reach out. We're here to support you every step of the way!

5/5

Google

Zak at Parkes was brilliant throughout. I went with another property with a different agent, simply due to last minute change in circumstances, although felt compelled to review Zak, as well as Parkes - if/when I'm in the market again, I'll be sure to contact them straight away. Would recommend! 5/5

Alex · 10 October 2024

Agent replied · 24 October 2024

Hi, Alex. We are thrilled to learn that you had a positive experience with us!

5/5

Google

Had a great experience working with Alex, he was really helpful in helping me find a property, very friendly person... highly recommend him!

Francis · 18 September 2025

Agent replied · 22 September 2025

Hi, Francis. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

Overall we had a positive experience working with Alex from Parkes Estate agents. He was very professional and responsive to any questions we had as first time renters in London. He even helped us move some suitcases into the flat! Now that’s going above and beyond :) Would recommend Parkes and specifically Alex.

Saba · 28 July 2024

Agent replied · 27 August 2024

Hi, Saba. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Recently rented a flat through Parkes Estate Agents and was very impressed with their service and the flat I got. Right from the get-go, they were very quick to respond to my viewing request, which was much appreciated as I had to fly out later that week. Despite the quick turnaround on the rental, they were on top of everything, including spotting and helping out with any appliances or fixtures that needed to be fixed. My agent, Alex, was really easy to reach whenever I had any questions or concerns - overall he was super helpful, understanding and approachable (even offering me a hand to help me move my stuff in!).

Aimee · 17 October 2024

5/5

Google

Had the pleasure of having Bouchra help me find a new living arrangement and she was extremely helpful! Working outside the usual work hours to ensure any questions we had were answered and communicating any concerns regarding the property to the landlord in a quick and timely manner! 10/10!

Sacha · 24 September 2024

Agent replied · 24 October 2024

Hi, Sacha. We appreciate the kind words and are glad we could provide you with a positive experience!

5/5

Google

Nice and straightforward process. Our agent Bouchra was super kind and easy to talk. Made the rental process smooth.

Jaygraph · 19 September 2023

Agent replied · 15 June 2024

Thank you for sharing your positive experience with us, Our team is dedicated to making the process as smooth as possible, and your feedback reaffirms our commitment to exceptional service. If you ever need assistance in the future or have any inquiries, please feel free to reach out. We're here to support you every step of the way.

1/5

Google

In July 2021, three of my roommates and I have rented an apartment through Parkes Estates. We are graduate students from a reputable university with no prior issues with renting. Throught the process, we have paid every deposit, provided every reference and even paid our rent earlier than originally needed following requests from Parkes containing the words "ASAP" quite often. Three days into our running contract, we were informed that we cannot move into the apartment (for which we have paid about 25000 GBP) and that the contract is to be cancelled immediately as the building does not want students living there. Although the very first thing Parkes did was to offer our money back, they did eventually make effort to find us another property, which was not finalised either. As a result, we had to rent with a different agency 2 days before the actual move in date and had to pull extra resources to pay, as some of the original money prepared for our rent was still held as a deposit and took a week to get back. If I skip the fact that the process was messy from the start and unprofessionally handled, it also cost us a lot of time and moreover stress. I understand this situation might have been unexpected for Parkes, but I expect a letting agency to do their homework and job well enough for me to trust them. Parkes did not earn that trust.

Wanda · 16 June 2022

Agent replied · 15 June 2024

Dear Wanda, Thank you for your review, we are sorry to hear about your experience. This was an exceptionally unexpected incident which was out of our control, however if you would like to discuss this matter in more detail, please contact info@parkesestates.com and the team will investigate further. Kind Regards, Parkes Estates

5/5

Google

It's been a great pleasure to have such a nice, efficient and kind agent like Alex. He is very professional and responsive. We are very happy with how he responded to all of our enquiries quickly. We strongly recommend him for other customers.

Dorothy · 19 October 2024

Agent replied · 24 October 2024

Hi, Dorothy. We appreciate the kind words and are glad we could provide you with a positive experience!

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Questions about Parkes Estate Agents London

Has Parkes Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Parkes Estate Agents, London won Trusted Agent.

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