1/5
TrustpilotNever ever ever use them
The single worst housing association in the country, they will abuse you, take your money and give you nothing.
Trusted Agent profile · London
One Housing London reviews
★★★★★
306 reviews across 2 platforms
Atelier House, 64 Pratt Street, London, NW1 0DL
One Housing's office in London, at Atelier House, is rated 1.3 out of 5 across 306 reviews on two platforms, including 152 Google reviews rated 1.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleThe worst call centre staff I have ever experienced in my life
1/5
TrustpilotAppalling worthless organisation, should be closed down.
Appalling worthless, organisation.
1/5
TrustpilotYour blessings are my weakness and self…
Your blessings are my weakness and self control. Thank you for being there to support us!!
1/5
GoogleThese guys are a joke. Made me to take annual leave to fix my bathroom, but never turns up three times in a row. What a waste of time. I had to get a private plumber.
1/5
GoogleCustomer service is rubbish....end off
Agent replied · 14 June 2024
Hello Sarah, I'm sorry to hear this. Would you like to give me more details about this? Kind regards, Caroline
1/5
GoogleResponse time is zero
1/5
TrustpilotCPM Parking company are terrible to get…
CPM Parking company are terrible to get through for permits or scratch cardsThis is one housing group problem they should give the contract to a better contractor
4/5
GoogleLove working here... Customer first vision, values & processes. Thriving for the best customer experience and customer satisfaction..
1/5
TrustpilotCan you come and unblock drains all…
Can you come and unblock drains all flats are connection neighbour waters coming into my flat drains are over flowing all drains are conected E14.
1/5
GoogleVery poor customer service. Lack of transparency. Slow to do repairs and shoddy work. Avoid!
1/5
GoogleWorst company to work for. Mangers dumb and don't know what they are doing. Never work here.
4/5
GoogleService better now a new staff member on reception - I hope this continues. When she joined there were 50 unanswered call on the answerphone!!
1/5
GoogleSingle-handedly the most incompetent company I have ever had the misfortune of dealing with.
3/5
GoogleRating only, no written review.
1/5
GoogleHaven't been able to get in touch via phone for a week now.
1/5
GoogleGet legal help if these are your landlords. You'll end up wishing you had otherwise.
1/5
GoogleCustomer service really bad not a helpful I will give them 0 star
1/5
GoogleAbsolutely joke agency! AVOID AVOID AVOID
1/5
GoogleTerrible customer service. Stay away.
1/5
GoogleDiabolical service avoid being with this housing association by all means.
1/5
GooglePoor customer service. Pathetic.
1/5
GoogleRating only, no written review.
1/5
GoogleDiabolical service avoid being with this housing association by all means.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about One Housing London
How many reviews does One Housing London have?
One Housing's London office has 306 reviews across two platforms: 152 on Google, 154 on Trustpilot.
What is One Housing London's rating?
One Housing London is rated 1.3 out of 5 across all 306 reviews, and 1.6 out of 5 on Google from 152 reviews.
Where is One Housing's London office?
One Housing London, Atelier House, 64 Pratt Street, London, NW1 0DL.
